Amazon to Launch Grocery Pickup Stores in Seattle -- Update
March 28 2017 - 1:32PM
Dow Jones News
By Laura Stevens
Amazon.com Inc. on Tuesday said it is launching a new
grocery-store pickup service, pushing deeper into brick-and-mortar
retail as it moves to capture more of what people spend on
food.
The service, called AmazonFresh Pickup, will be available to
customers who are part of Amazon's membership program Prime. For
now, the service's two locations in Seattle are open only to
employees.
AmazonFresh Pickup will allow customers to choose from thousands
of items online and reserve a time for pickup, according to the
company. Orders will be ready in as little as 15 minutes, and there
is no minimum-order limit. Amazon will select the food, bag it and
deliver it to customers' vehicles.
The new stores are part of Amazon's broader push into
brick-and-mortar retail and the grocery business, opening the door
to a key driver of consumer spending that would broaden the online
giant's increasing dominance in the retail market.
It will also help Amazon better compete against rivals such as
Wal-Mart Stores Inc., which is also bidding to conquer online
grocery shopping. Wal-Mart is expanding a service that lets
shoppers order online and pickup curbside to 1,000 stores by the
end of next year. Supermarket chain Kroger Co. is also offering a
click-and-collect service in more stores.
Consulting firm Kantar Retail estimates that online grocery
spending is around 1% of the $674 billion U.S. market for edible
groceries.
Amazon's lack of physical stores has been a competitive
disadvantage when it comes to groceries. Until now, its strategy
has centered around AmazonFresh, a subscription service that
promises quick food delivery for online orders. But delivering
groceries can be expensive and logistically complex, as drivers
race to deliver cold items on less profitable routes. And many
shoppers still prefer to smell and touch items like fruits or
vegetables before making a purchase.
The new service is Amazon's latest foray into physical stores.
The company opened a convenience-style store in Seattle called Go,
but it has faced technological problems as the company develops a
location without lines or cashiers. Amazon also has five
bookstores, with five more announced, and about 30 mall pop-up
stores.
Amazon is also considering additional grocery store formats.
The new pickup locations will be free and unlimited to Prime
members, who pay $99 a year for membership. AmazonFresh members,
who pay an extra $14.99 a month, can get their orders turned around
in a shorter time, according to Amazon's website.
The Wall Street Journal previously reported Amazon was planning
pickup grocery locations.
Write to Laura Stevens at laura.stevens@wsj.com
(END) Dow Jones Newswires
March 28, 2017 14:17 ET (18:17 GMT)
Copyright (c) 2017 Dow Jones & Company, Inc.
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