Personalized financial advice offered in a
comfortable and energy-efficient new design at the new Cadence
community
New comfortable @TD_Canada branch in #Richmond
at Gilbert & Lansdowne is #ReadyForYou #CadenceByCressey
www.td.com/Mediaroom (Click to Tweet)
RICHMOND, BC, June 24, 2017 /CNW/ - TD opened a new concept
branch in Richmond's Cadence by
Cressey community that marries environmental sustainability and
legendary customer service in a uniquely inviting space. The
branch, at the corner of Gilbert Road and Lansdowne Road in
Richmond, is conveniently located
in the new Cadence community which is walkable and close to the
waterfront and Richmond's Olympic
Oval.
"You'll notice the new branch is much different that your
typical bank branch," said Herman
Yeung, Branch Manager. "It feels like a home and is well
designed with lots of natural light. It's designed with customers
in mind and intended to make them feel comfortable. Most
importantly, we are ready to provide our customers with the best
financial advice tailored specifically to their needs."
More comfort, convenience and sustainable attributes
include:
- An inviting, open concept feel encourages collaboration
and conversation so customers can get the meaningful, personalized
advice they need. When customers come into the branch, there is a
mural of the Lansdowne Park Race Track circa 1928.
- Energy-efficient design sustainably-sourced finishes
help reduce the branches environmental footprint and reinforce our
commitment to the environment.
- A customer lounge offers a comfortable space to gather
or wait for an appointment with access to tea and coffee.
- Free Wi-Fi access for customers to use while they wait
or to use during an appointment.
- Digital displays throughout the branch offer customers
access to current information, advice and tips to help manage their
finances while they wait to see a customer service
representative.
- Sustainable interior elements like responsibly sourced
wood finishes, recycled materials and low-energy LED
lighting.
- A flexible, scalable design allows the branch to easily
grow and adapt along with the needs of the community.
The branch is also designed to be a full-service advice centre
with employees to meet all its customers' financial needs in
multiple languages, including English, Mandarin and Cantonese.
In addition to the grand-opening festivities and ribbon-cutting
ceremony, TD Friends of the Environment Foundation made a
$10,000 donation to the FarmFolk
CityFolk and Richmond Food Security Society. The donation will be
used for the "Seeds of Community" project that aims to build a
collection of locally adapted and publicly owned seeds and to
educate the public on how to grow and save seeds.
As part of TD 's extended hours, the branch is open seven days a
week - 9:00 am to 6:00 pm, Monday
through Wednesday; 9:00 am to 8:00 pm
Thursday and Friday; 9:00 a.m. to
4:00 p.m. on Saturday; and 11:00 am
to 4 pm on Sunday. The new branch is wheelchair accessible
and features full-service, envelope-free deposits with optional
transaction records at the Green Machine ATM.
About TD Canada Trust
TD Canada Trust offers personal and business banking to more
than 11.5 million customers. We provide a wide range of products
and services from chequing and savings accounts, to credit cards,
mortgages and business banking, to credit protection and travel
medical insurance, as well as advice on managing everyday finances.
TD Canada Trust makes banking comfortable with award-winning
service and convenience through 24/7 mobile, internet, telephone
and ATM banking, as well as in over 1,100 branches, with convenient
hours to serve customers better. For more information, please
visit: www.tdcanadatrust.com. TD Canada Trust is the Canadian
retail bank of TD Bank Group, the sixth largest bank in
North America.
SOURCE TD Canada Trust