MONTREAL,
July 19, 2022
/PRNewswire/ - Lightspeed Commerce Inc. (NYSE: LSPD) (TSX:
LSPD), the one-stop commerce platform for merchants around the
world to simplify, scale, and create exceptional customer
experiences, today announced the expansion of its systems
integration partnership with OpenTable (part of Booking Holdings
Inc., NASDAQ: BKNG), a leading restaurant platform and provider of
online restaurant reservations.
The rich integration between OpenTable and Lightspeed enables
the two systems to communicate in real-time, streamlining the core
information restaurants need to run an efficient floor all in one
place. Those using the Lightspeed and OpenTable systems integration
can better understand diner behavior and spending, get up-to-
the-minute updates on table status, and track revenue in real-time,
harnessing the power of both systems.
The partnership expansion comes as restaurants continue to face
a difficult operating environment with rising costs and staff
shortages, putting a new emphasis on the need to drive
efficiencies, without compromising the guest experience.
Restaurants using the integration can benefit from:
- Improved table turnaround times with up-to-the-second updates,
so hosts know the status of every table.
- Automated check creation once a meal is completed.
- Quickly viewing information on past visits including average
spend, previous order info and more, allowing staff to provide a
greater level of customer familiarity and hospitality.
- Interactive reports available anytime, anywhere, giving
restaurateurs real-time access to restaurant performance, revenue,
and more.
"Lightspeed restaurants are always looking to help provide the
best possible guest experience. This partnership gives management
and staff in-depth guest details for every reservation," said
Lightspeed Hospitality GM Peter
Dougherty. "OpenTable is an industry-leading restaurant
platform, and we're proud to bring more resources like this to our
customers around the world."
"Our integration partnership with Lightspeed gives restaurants
even more tools to help provide exceptional hospitality while
protecting their bottom line," said Susan
Lee, Chief Growth Officer for OpenTable. "We've seen success
in Europe, and we look forward to
bringing these capabilities to more owners and operators across
North America."
The new flagship Lightspeed Restaurant and the OpenTable
integration are must- have tools for the busy summer ahead in
hospitality. To learn more about the OpenTable partnership, click
here.
Editor's Note
Customer Testimonial: How Craft House
Improved Sales and Table Turn Time with Lightspeed &
OpenTable*
Blake Mellgren, chef and owner of
Craft House bar and restaurant in Dana
Point, California has seen success with the integration:
"The big driver for us was the ability to keep track of guests
through the whole dining experience, and quantify those
experiences."
Now that many restaurants see turn times as a key opportunity to
optimize the ROI of each shift, Mellgren says: "Instead of having
to walk through the restaurant and status everybody, which wastes
time, the host knows exactly where the meal is. Using the OpenTable
and Lightspeed integration helps create a better workflow so
everybody is on the same page, allowing us to be one step
ahead."
Using the OpenTable and Lightspeed Restaurant integration has
also helped Mellgren have a better sense of his VIP guests'
preferences. "Seeing in the Lightspeed and OpenTable integration
what your customers are ordering on a regular basis is a nice
feature. We may not know them as a regular yet, but you can access
that data if you want to connect the dots and it's all at your
fingertips," said Mellgren.
About Lightspeed
Powering the businesses that are the backbone of the global
economy, Lightspeed's one-stop commerce platform helps merchants
innovate to simplify, scale, and provide exceptional customer
experiences. Our cloud commerce solution transforms and unifies
online and physical operations, multichannel sales, expansion to
new locations, global payments, financial solutions, and connection
to supplier networks.
Founded in Montréal, Canada in
2005, Lightspeed is dual-listed on the New York Stock Exchange
(NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams
across North America, Europe, and Asia
Pacific, the company serves retail, hospitality, and golf
businesses in over 100 countries.
For more information, see www.lightspeedhq.com
Follow us on social
media: LinkedIn, Facebook, Instagram, YouTube,
and Twitter.
About OpenTable
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG),
connects more than 1 billion people with restaurants every year,
helping power hospitality at more than 50,000 restaurants, bars,
wineries, and other venues in more than 80 countries. With software
that drives reservations, experiences, payments, guest insights and
operations, OpenTable enables restaurants to run their most
successful business yet.
*Disclaimer: Customer received an account credit in exchange for
participation.
Forward-Looking Statements
This news release may include forward-looking information and
forward-looking statements within the meaning of applicable
securities laws ("forward-looking statements"), including
information regarding Lightspeed's product offerings and planned
product roadmap. Forward-looking statements are statements that are
predictive in nature, depend upon or refer to future events or
conditions and are identified by words such as "will", "expects",
"anticipates", "intends", "plans", "believes", "estimates" or
similar expressions concerning matters that are not historical
facts. Such statements are based on current expectations of
Lightspeed's management and inherently involve numerous risks and
uncertainties, known and unknown, including economic factors. A
number of risks, uncertainties and other factors may cause actual
results to differ materially from the forward-looking statements
contained in this news release, including, among other factors,
those risk factors identified in our most recent Management's
Discussion and Analysis of Financial Condition and Results of
Operations, under "Risk Factors" in our most recent Annual
Information Form, and in our other filings with the Canadian
securities regulatory authorities and the U.S. Securities and
Exchange Commission, all of which are available under our profile
on SEDAR at www.sedar.com and on EDGAR at www.sec.gov. Readers are
cautioned to consider these and other factors carefully when making
decisions with respect to Lightspeed's subordinate voting shares
and not to place undue reliance on forward-looking statements.
Forward-looking statements contained in this news release are not
guarantees of future performance and, while forward-looking
statements are based on certain assumptions that Lightspeed
considers reasonable, actual events and results could differ
materially from those expressed or implied by forward-looking
statements made by Lightspeed. Except as may be expressly required
by applicable law, Lightspeed does not undertake any obligation to
update publicly or revise any such forward-looking statements,
whether as a result of new information, future events or
otherwise.
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SOURCE Lightspeed Commerce Inc.