Amazon.com, Inc. (NASDAQ: AMZN) today announced financial
results for its first quarter ended March 31, 2021.
- Operating cash flow increased 69% to $67.2 billion for
the trailing twelve months, compared with $39.7 billion for the
trailing twelve months ended March 31, 2020.
- Free cash flow increased to $26.4 billion for the
trailing twelve months, compared with $24.3 billion for the
trailing twelve months ended March 31, 2020.
- Free cash flow less principal repayments of finance leases
and financing obligations increased to $14.9 billion for the
trailing twelve months, compared with $14.3 billion for the
trailing twelve months ended March 31, 2020.
- Free cash flow less equipment finance leases and principal
repayments of all other finance leases and financing
obligations increased to $16.8 billion for the trailing twelve
months, compared with $11.7 billion for the trailing twelve months
ended March 31, 2020.
- Common shares outstanding plus shares underlying stock-based
awards totaled 519 million on March 31, 2021, compared with 513
million one year ago.
- Net sales increased 44% to $108.5 billion in the first
quarter, compared with $75.5 billion in first quarter 2020.
Excluding the $2.1 billion favorable impact from year-over-year
changes in foreign exchange rates throughout the quarter, net sales
increased 41% compared with first quarter 2020.
- Operating income increased to $8.9 billion in the first
quarter, compared with operating income of $4.0 billion in first
quarter 2020.
- Net income increased to $8.1 billion in the first
quarter, or $15.79 per diluted share, compared with net income of
$2.5 billion, or $5.01 per diluted share, in first quarter
2020.
“Two of our kids are now 10 and 15 years old—and after years of
being nurtured, they’re growing up fast and coming into their own,”
said Jeff Bezos, Amazon founder and CEO. “As Prime Video turns 10,
over 175 million Prime members have streamed shows and movies in
the past year, and streaming hours are up more than 70% year over
year. Amazon Studios received a record 12 Academy Award nominations
and two wins. Upcoming originals include Tom Clancy’s Without
Remorse, The Tomorrow War, The Underground Railroad, and much more.
In just 15 years, AWS has become a $54 billion annual sales run
rate business competing against the world’s largest technology
companies, and its growth is accelerating—up 32% year over year.
Companies from Airbnb to McDonald’s to Volkswagen come to AWS
because we offer what is by far the broadest set of tools and
services available, and we continue to invent relentlessly on their
behalf. We love Prime Video and AWS, and we’re proud to have them
in the family.”
Highlights
Our Vision to be Earth’s Best Employer and Earth’s Safest Place
to Work
- Amazon ranked #1 in the U.S. on LinkedIn’s 2021 Top Companies,
an annual list identifying the most sought-after places to work
based on their ability to attract and retain the best talent,
including promotions, opportunities for employees to learn new
skills, hiring people from all backgrounds and levels of education,
and gender diversity. In addition, Amazon ranked #2 on the Fortune
World’s Most Admired Companies list and #3 on Boston Consulting
Group’s Most Innovative Companies list.
- In partnership with government and public health officials
across the globe, Amazon is rapidly expanding on-site COVID-19
vaccination programs for its front-line employees and contractors.
In addition to offering COVID-19 testing on-site, Amazon has hosted
vaccination events at fulfillment centers, sort centers, delivery
stations, and AWS data centers in 29 states, reaching more than
300,000 front-line employees and contractors. In some locations,
Amazon opened the vaccination program to employee household
members. Given the vaccination program’s progress in the U.S., it
will soon expand to front-line employees in other countries.
- Amazon is committed to leading the way for workplaces around
the world to proactively manage—and prevent—work-related
musculoskeletal disorders (MSDs) by drawing on expertise in
innovation and technology, and collaborating with proven thought
leaders and scientists. MSDs are common in the type of work done in
warehouse operations and are more likely to occur during an
employee’s first six months. Amazon’s increased attention to early
MSD prevention is already achieving results. From 2019 to 2020,
overall MSDs decreased by 32% and MSDs resulting in time away from
work decreased by more than half.
- Amazon is expanding its workplace health and safety program
WorkingWell with the aim of cutting recordable incident rates by
50% by 2025. WorkingWell is currently available to 859,000
employees at 350 sites across North America and Europe. Through the
program, small groups of employees are coached on body mechanics,
proactive wellness, and safety. In addition to reducing workplace
injuries, these concepts have a positive impact on regular
day-to-day activities and have contributed to reducing MSD
recordable incident rates.
- Since 2020, in partnership with Crossover Health, Amazon opened
17 neighborhood health centers for employees and their families in
the areas around Dallas–Fort Worth, Texas; Detroit, Michigan;
Louisville, Kentucky; Phoenix, Arizona; and San Bernardino,
California. Centers are located next to where employees live and
work to provide affordable, convenient, and high quality health
care, and patients report a 90% satisfaction score. Amazon is
evaluating expansion of the program so that even more employees can
access quality care whenever, and wherever, they need it.
- Amazon is fitting delivery vehicles with camera safety
technology and artificial intelligence to capture real-time data
(such as following safe distance and road conditions) to identify
at-risk driving events. These technologies are used to help keep
drivers and the communities where Amazon delivers safe. When this
technology was piloted in 2020 on over two million miles of
delivery routes, crashes decreased 48%, stop sign violations
decreased 20%, driving without a seatbelt decreased 60%, and
distracted driving decreased 45%.
- Amazon shared comprehensive companywide goals related to
diversity, equity, and inclusion efforts for 2021. Goals include
increasing representation of women in tech and science roles,
doubling the number of Black directors and VPs for the second year
in a row, and having 100% of Amazon employees take inclusion
training. In addition, to evaluate progress over time, Amazon
increased the amount and specificity of the data shared publicly
about its employees. The expanded dataset includes representation
by job type, such as front-line associates and corporate employees,
and expands historical data to the past three years.
- Amazon pulled forward its annual fall pay review for its U.S.
Customer Fulfillment, Delivery, Package Sortation, and Specialty
Fulfillment teams, and will be rolling out increases from mid-May
through early June. More than 500,000 people will see an increase
between at least 50 cents and $3 an hour, which is an investment of
over $1 billion in incremental pay for these employees.
- In India, Amazon announced it has added nearly 300,000 new
direct and indirect jobs since its last announcement in January
2020, putting the company on track to meet its pledge to create an
additional one million new jobs in India by 2025.
Supporting Communities
- Amazon donated and delivered relief and emergency aid
supplies—including over one million bottles of water and thousands
of items such as flashlights, tents, and search and rescue
equipment—to communities impacted by the winter storm crisis in
Texas and Mississippi in February and severe storms in Tennessee
and Alabama in March.
- Amazon Future Engineer, the company’s computer science
education program for students from underserved communities,
launched in France and Canada. With this expansion, the program now
reaches over one million students globally each year. Amazon Future
Engineer also donated $15 million to Code.org to develop a new
equity-minded Advanced Placement computer science curriculum, which
aims to increase access, participation, and long-term success for
high school students from communities underrepresented in
tech.
- Amazon announced a year-long partnership with The King Memorial
Foundation, the organization responsible for building and
maintaining the Martin Luther King, Jr. Memorial in Washington,
D.C. Over the next year, AWS will support the Memorial Foundation’s
Social Justice Fellows Program, which aims to help program
participants develop their professional skills by providing them
with mentorship opportunities with Amazon employees, as well as
free cloud and STEM training and certification. For the partnership
kick-off, Amazon joined the Foundation in a Day of Service project,
delivering essential, personal care items to shelters in seven D.C.
wards.
- Since January, Amazon has opened its Seattle campus to Virginia
Mason Franciscan Health for public COVID-19 vaccinations. As of
April 15, nearly 50,000 immunizations have been administered to the
public through weekend pop-up clinics staffed by Amazon and
community volunteers. Amazon is also providing volunteers and
technology to support the Washington State vaccine call center.
Since the initiative launched in late March, the system has
processed over 100,000 calls and has eliminated wait times.
- Amazon continued its efforts to support children in need across
Europe during the COVID-19 pandemic. In the UK, Amazon donated
10,000 Fire tablets to schools lacking technology and delivered
more than four million breakfasts to children in need through
charity partner Magic Breakfast. In Italy and Spain, Amazon donated
millions of euros to over 35,000 schools through a program that
allows customers to choose the schools to which Amazon will
donate.
- Since 2019, Amazon has worked with the U.S. Department of
Agriculture and state agencies to ensure customers in nearly all 50
states can shop for groceries on Amazon using Supplemental
Nutrition Assistance Program (SNAP) benefits. Amazon remains
committed to increasing food access in the U.S.—especially in
healthy food priority areas—and is helping raise awareness among
residents about the convenient, safe, and affordably priced grocery
delivery options Amazon offers their communities. As part of its
ongoing work to increase food access, Amazon is establishing
partnerships with local anti-hunger organizations to assist
communities in need.
- Amazon added new Alexa features to help provide localized
answers to questions on COVID-19 testing and vaccine eligibility,
including the ability for customers to find and call nearby vaccine
locations for booking appointments.
- Ring announced a new community program with Kids Off the Block,
a Chicago-based nonprofit focused on providing local at-risk youth
a care center for personal growth and empowerment. Ring also
donated 1,000 Ring Video Doorbells and Ring subscriptions to
support families and individuals in Chicago neighborhoods.
- Amazon introduced the Alexa H�rfilm skill in Germany, providing
blind and visually-impaired customers with access to more than
3,500 TV series and movies with audio description. The skill was
developed and built together with DBSV, the German association of
blind or visually-impaired persons, and participating TV stations
ARD, ZDF, and ARTE.
The Climate Pledge
- Amazon continues to make progress toward powering all its
businesses with 100% renewable energy by 2025—five years ahead of
the original target of 2030. Amazon has announced a total of 206
renewable energy projects globally, including 71 utility-scale wind
and solar projects and 135 rooftop solar installations at
facilities and stores worldwide. Amazon is now the largest
corporate purchaser of renewable energy globally as well as in
Europe, where the company is investing in more than 2.5 gigawatts
of renewable energy capacity—enough to power more than two million
homes a year.
- Amazon welcomed 52 new signatories to The Climate Pledge, a
commitment co-founded by Amazon and Global Optimism to meet the
goals of the Paris Agreement 10 years early and achieve net-zero
carbon by 2040. More than 100 companies representing over $1.4
trillion in global annual revenues and over five million employees
have now joined the pledge, sending an important signal to the
market that there will be rapid growth in demand for products and
services that help reduce carbon emissions. New signatories include
Alaska Airlines, Colgate-Palmolive, HEINEKEN, PepsiCo, Telefónica,
and Visa.
- The Climate Pledge Fund invested in Infinium, a renewable
electrofuels solution provider, and Turntide Technologies, an
electric motor company. These investments help Amazon and other
companies meet the goals of The Climate Pledge as we all work
together to protect the planet.
- Amazon announced a partnership with Mahindra Electric, a
manufacturer of electric vehicles (EVs), to deploy nearly 100 Treo
Zor electric vehicles in seven Indian cities as part of Amazon
India’s plan to include 10,000 EVs in its delivery fleet by 2025.
These EVs are in addition to The Climate Pledge’s commitment to
have 100,000 EVs in Amazon’s delivery fleet by 2030.
Empowering Small and Medium-Sized Businesses
- In recognition of International Women’s Day and Women’s History
Month, Amazon partnered with Diane von Furstenberg to help empower
more than 100 women-owned businesses by launching dedicated
women-owned small business stores in the U.S. and a dozen other
countries around the world, making it easy for customers to
discover and learn about women-owned sellers and shop from their
selection of thousands of products. To help raise awareness of
women-owned businesses and support their success, von Furstenberg
hosted a virtual event on Amazon Live and shared her own experience
and insights on being an entrepreneur.
- Amazon celebrated Black History Month by launching a
Black-owned small business store with products from third-party
sellers, enabling customers to discover and shop from Black
business owners. Amazon also hosted an Amazon Live event with
celebrities and entrepreneurs Tia Mowry and Karamo Brown during
which Black Amazon sellers shared their insights about launching
and building a small business.
- Amazon announced the Amazon Launchpad Innovation Awards, a free
competition designed to support emerging, innovative European
startups. A judging panel will select five startups to each win a
€10,000 grant and free access to Amazon Launchpad for one year. The
“Startup of the Year” winner will receive an additional €90,000
grant.
- Amazon India announced it has digitized 2.5 million small and
medium-sized businesses, enabled cumulative exports worth $3
billion, and announced the $250 million Amazon Smbhav Venture Fund.
The fund will encourage the best ideas to digitize small and
medium-sized businesses, drive technology-led innovation in
agriculture to improve farmer productivity, and enable healthcare
access.
- Amazon India announced that more than 50,000 offline retailers
and neighborhood stores joined the Local Shops on Amazon program in
its first year. It also committed to bringing one million Local
Shops online by 2025. Launched in April 2020, the Local Shops on
Amazon program helps sellers sustain their livelihoods and
jumpstart their businesses.
Shopping
- There are now more than 200 million paid Prime members
worldwide. Members have exclusive access to deals every day and
especially during Prime Day, which will take place later in the
second quarter.
- Amazon continues to innovate and invest in fast, free, and
convenient delivery for customers. In the U.S., Same-Day Delivery
in as fast as five hours is free on orders over $35 on over three
million items in select cities. This is in addition to Free
Same-Day Delivery on millions of items in thousands of cities and
towns across 47 major U.S. metro areas, plus over 10 million items
available for Free One-Day Delivery coast to coast. These fast and
efficient deliveries are powered by Amazon’s last mile network of
delivery driver partners—small businesses creating tens of
thousands of new jobs across the country.
- Amazon continues to expand Amazon Scout, a fully electric
autonomous delivery system. Similar in size to a small cooler on
wheels, Amazon Scout rolls down the sidewalk at walking pace and
delivers items right to customers. Since its launch, Scout has
delivered tens of thousands of packages to customers in California,
Georgia, Tennessee, and Washington, and the program is continuing
to expand to new communities in the U.S.
- The new Prime prescription savings benefit offers pharmacy
savings at more than 60,000 participating pharmacies in the U.S.,
including Amazon Pharmacy. Amazon has helped Prime members save
millions of dollars on prescription medications so far this year
when paying without insurance, both at Amazon Pharmacy and other
local pharmacies.
- Amazon expanded Discover Rooms, an immersive shopping
experience that helps customers browse and shop from thousands of
home room designs and instantly discover home furnishing product
inspiration based on visual attributes. The experience is now
available in nine countries, including Canada, France, Germany,
India, Italy, Japan, Spain, UK, and the U.S.
- Prime Wardrobe, Amazon’s “try before you buy” offering,
expanded selection and launched new innovations for customers,
including the ability to chat live with Amazon Stylists for
personalized recommendations and trial items recommended by their
favorite fashion influencers and websites.
- In the U.S., Amazon launched an expanded assortment of NFL
merchandise, including replica jerseys and hats, at amazon.com/NFL.
Customers can now shop thousands of additional products on Amazon
from NFL Pro Line, Fanatics, New Era, Outerstuff, '47, and other
top brands. Amazon also made enhancements to the sports fan
shopping experience, including improved navigation in Your Fanshop
and personalized game celebrations for customers’ favorite
teams.
- Amazon’s Counterfeit Crimes Unit continues to work aggressively
with law enforcement, industry associations, brand owners, and
academics to bring counterfeit to zero. Examples this quarter
include working with the U.S. National Intellectual Property Rights
Coordination Center to prevent counterfeit Super Bowl LV
merchandise from reaching consumers and partnering with
Pennsylvania-based, family-owned card game maker Dutch Blitz and
Italian luxury brand Salvatore Ferragamo to file lawsuits against
multiple counterfeiters and hold them accountable to the fullest
extent of the law.
- In March, Amazon launched Amazon.pl, offering Polish customers
a selection of more than 100 million products across more than 30
categories, including products from thousands of European and local
Polish businesses. Amazon has been operating in Poland since 2014,
has created over 18,000 permanent jobs, and will open its tenth
fulfillment center in Swiebodzin in 2021, adding more than 1,000
new jobs to Amazon’s existing network in Poland.
- Amazon opened its first international physical retail stores
powered by Just Walk Out technology with the launch of three Amazon
Fresh locations in London. These new convenience grocery stores
sell a range of products, including the new “by Amazon” private
brand, and enable shoppers to enter a store, grab what they want,
and leave without stopping to check out. There are now 15 Amazon
Fresh physical stores around the world.
- Amazon Fresh grocery stores expanded into four new communities
in the U.S.: Oak Lawn, Illinois; Bloomingdale, Illinois; Fullerton,
California; and Long Beach, California, creating hundreds of
regular full- and part-time jobs in each community with starting
wages of at least $15 per hour and comprehensive benefits.
- Amazon announced that millions of Prime members now have access
to Key In-Garage Grocery Delivery in more than 5,000 cities and
towns in the U.S., enabling them to enjoy free, contactless, and
secure in-garage delivery of grocery orders from Whole Foods Market
and Amazon Fresh.
- Amazon One—a fast, convenient, contactless way for people to
use their palm to enter, identify, and pay—launched as a payment
option at Whole Foods Market, starting with the Madison Broadway
store in Seattle. Amazon One will be added as a payment option at
additional Whole Foods Market stores in the Seattle area in the
coming months.
- Delaware North, a global leader in hospitality and food
service, announced the opening of two checkout-free convenience
stores using Amazon’s Just Walk Out technology at TD Garden, an
entertainment venue in Boston and home of the Boston Celtics and
Boston Bruins.
- Amazon Business, the company’s global procurement solution, now
serves more than five million businesses and generated $25 billion
in worldwide annualized sales. More than half of unit sales are
from third-party sellers, such as women-, minority-, or
veteran-owned businesses that have been certified by U.S.
diversity-certifying organizations such as the Department of
Veterans Affairs and Women’s Business Enterprise National Council.
In the U.S., Amazon Business serves 45 states and 80 of the Fortune
100 companies, including Citigroup, Intel, Cisco, and
ExxonMobil.
- Amazon continues to expand its air cargo network to meet
growing customer demand. In January, the company announced the
purchase of 11 aircraft from Delta and WestJet to expand its Amazon
Air fleet to more than 85 aircraft by the end of 2022. Amazon also
announced new Amazon Air sites in Toledo, Ohio and Fairbanks,
Alaska, and plans to expand existing operations in Canada this
summer.
Entertainment
- This quarter marked Amazon Studios’ most successful awards
season to date and the first time a streaming service has won a
best picture Golden Globe award from the Hollywood Foreign Press
Association. Original titles earned 10 Golden Globe nominations and
three awards for Small Axe (Supporting Actor John Boyega) and Borat
Subsequent Moviefilm (Best Picture Musical/Comedy and Best Actor
Musical/Comedy). Amazon Studios also earned 12 Academy Award
nominations, a record for the studio, across four films: One Night
in Miami…, Borat Subsequent Moviefilm, Time, and Sound of Metal,
which won two awards (Best Sound and Best Film Editing).
- Coming 2 America launched worldwide on Prime Video, becoming
the #1 streamed movie its opening weekend and the #1 opening
weekend for a streamed movie this year according to Screen
Engine/ASI. Regina King’s feature directorial debut One Night in
Miami… also launched to critical acclaim, receiving numerous
accolades, including a Critics’ Choice Award as well as Golden
Globe, SAG, and Oscar nominations. In addition, new Amazon Original
Invincible premiered to praise from TV critics, and Prime Video
debuted Local Originals The Stand (Canada), Guerra de Likes
(Mexico), The Great Escapists (UK), La Templanza (Spain), and We
Children from Bahnhof Zoo (Germany).
- Amazon Studios continues to invest in diverse creators and
content. This quarter, Amazon Studios announced new series for
Prime Video, including a Mr. and Mrs. Smith remake created by and
starring Phoebe Waller-Bridge and Donald Glover, as well as a young
adult series The Summer I Turned Pretty from writer Jenny Han. The
studio also announced that the sci-fi action film The Tomorrow War
from Skydance Media starring Chris Pratt will premiere on July
2.
- Amazon announced that Prime Video will become the exclusive
home for Thursday Night Football beginning in 2023—making Prime
Video the first streaming service to secure an exclusive national
broadcast package from the NFL. The 10-year deal gives tens of
millions of U.S. Prime members exclusive access to must-watch live
football on Prime Video and also expands the Thursday Night
Football package from 11 to 15 regular-season games.
- Amazon, the New York Yankees, and YES Network announced 21
regular-season games will stream on Prime Video in 2021. All games
will be available to stream throughout New York State, Connecticut,
northeast Pennsylvania, and north and central New Jersey at no
additional cost to Prime members. All Yankees games on Prime Video
this season will feature Amazon’s exclusive X-Ray technology, which
gives real-time access to live in-game stats, team and player
details, and real-time play-by-play information. In addition, Prime
Video will air a new 15-minute pregame show ahead of the first
pitch for every Prime Video broadcast.
- The Live Sports offering for Prime Video continues to grow
internationally. In the first quarter, Prime Video broadcast five
additional Premier League football matches in the UK. Prime Video
also kicked off 2021 coverage of the ATP and WTA Tour tennis
tournaments, including exclusive coverage of the Miami Open. In
Australia, Prime Video announced an exclusive, two-year, live
broadcast streaming deal to distribute the Australian Swimming
championship events globally on Prime Video at no additional cost
to Prime members.
- Amazon Music continues to expand its international reach of
podcasts, launching localized offerings in France, Italy, Spain,
and India for customers across all streaming tiers, at no
additional cost. Amazon Music also announced the integration of
artist merchandise into the Amazon Music app, providing a new
shopping experience for music fans. Customers can now shop a
curated, Prime-eligible selection of artist merchandise while
listening to their favorite music, uninterrupted.
Amazon Devices and Services
- Amazon introduced the next generation of Echo Buds, featuring
an all-new design, premium audio, custom-designed Active Noise
Cancellation technology, wireless charging capabilities, improved
microphones, and hands-free access to Alexa.
- Amazon announced Build It, a new Day 1 Editions program that
gives customers a say in the devices Amazon builds next. The first
wave of concepts included a Smart Sticky Note Printer, a Smart
Nutrition Scale, and a Smart Cuckoo Clock. In just three days, the
Smart Sticky Note Printer hit its pre-order goal and is being
built.
- Amazon announced new Alexa features, such as Music Sharing with
Alexa, which allows users to share songs with friends and family
who are Alexa contacts, and Alexa for Xbox, which gives U.S. and
Canadian customers more ways to interact with their consoles using
their voice—such as asking Alexa to download games remotely through
Xbox’s Game Pass service.
- Amazon launched a new Alexa Prize TaskBot Challenge, in which
university teams will compete to develop conversational AI agents
to help customers complete tasks requiring multiple steps and
decisions. It is the first conversational AI challenge to
incorporate multimodal—voice and vision—customer experiences.
- As part of the Fairness in AI program, the National Science
Foundation and Amazon announced the next cohort of 37 researchers
focused on 11 projects covering a range of topics, including:
theoretical and algorithmic foundations; principles for human
interaction with AI systems; technologies such as natural language
understanding and computer vision; and applications including
hiring decisions, education, criminal justice, and human
services.
- Ring introduced Ring Video Doorbell Pro 2 and Ring Floodlight
Cam Wired Pro, both featuring 3D Motion Detection and Bird’s Eye
View powered by radar technology. Ring also announced several other
products and features, including Ring Video Doorbell 4, Smart
Responses and Geofence for compatible devices, and Ring Alarm (2nd
Gen) for the UK and Europe.
- Amazon launched the Alexa Built-in experience in Lamborghini’s
Huracán EVO, the first vehicle to offer online car control
capabilities with Alexa embedded. Amazon also launched the first
application of the Alexa Connected Vehicle Skills API with Nissan,
and Garmin announced it is the first Tier 1 automotive supplier to
integrate Alexa Custom Assistant in its In-Vehicle Infotainment
systems. Jeep announced Wagoneer and Grand Wagoneer models will be
the first to launch Fire TV for Auto, an on-the-go entertainment
experience.
Amazon Web Services
- AWS announced significant customer momentum, with new
commitments and migrations from customers spanning many major
industries.
- In telecommunications, DISH is leveraging AWS’s advanced,
reliable, and secure infrastructure to build a cloud-based, 5G Open
Radio Access Network (O-RAN) to deliver consistent, cost-effective
performance from the cloud to the edge of the network.
- The media and entertainment industry continues to move to AWS
at a rapid pace with The Walt Disney Company working with AWS on
the expansion of Disney+ to more than 100 million subscribers
around the world.
- Some of the world’s most renowned sports leagues are choosing
AWS as their technology provider to transform the fan experience.
For example, the National Hockey League (NHL) uses artificial
intelligence, machine learning, and other AWS technologies to
create new viewing experiences and in-depth stats and analytics,
and the PGA TOUR (TOUR) uses AWS cloud and machine learning
technologies to transform the way golf content is created,
distributed, and experienced. The German Bundesliga, Germany’s top
national football league, uses AWS to power three new Bundesliga
Match Facts to give fans deeper insights into action on the pitch,
while Formula 1 (F1) uses a range of AWS technologies, including
machine learning, for six new F1 Insights for the 2021 season that
help motor racing fans understand the strategy of their favorite
driver.
- Automotive companies continue to choose AWS to support the
development of their next-generation vehicles. Continental, one of
the world’s largest automotive parts manufacturers, announced they
are collaborating with AWS to develop the Continental Automotive
Edge Platform (CAEdge), which will allow automakers to develop,
deploy, and manage code to run connected and autonomous vehicles.
In addition, AWS and Torc Robotics, a subsidiary of Daimler Truck
AG, are collaborating to scale an autonomous truck development
platform in the cloud so that Torc Robotics can accelerate testing
and commercialization of autonomous driving technology. And ABB
announced a collaboration with AWS to create a cloud-based fleet
management system for electric vehicles, helping companies
accelerate electrification of their fleets while maintaining
business continuity.
- AWS announced the launch of a second full region in Japan—the
AWS Asia Pacific (Osaka) Region—which is an expansion of the
existing AWS Osaka Local Region. The new region consists of three
Availability Zones (AZs) and joins the existing 25 Availability
Zones in eight AWS Regions across Asia Pacific in Beijing, Hong
Kong, Mumbai, Ningxia, Seoul, Singapore, Sydney, and Tokyo.
Globally, AWS has 80 Availability Zones across 25 geographic
regions, with plans to launch 15 more Availability Zones and five
more AWS Regions in Australia, India, Indonesia, Spain, and
Switzerland.
- AWS and Red Hat announced the general availability of Red Hat
OpenShift Service on AWS (ROSA), a new managed service that makes
it easier for Red Hat OpenShift customers to build, scale, and
manage containerized applications on AWS. With ROSA, customers can
enjoy more simplified Kubernetes cluster creation without the
burden of manually scaling and managing the underlying
infrastructure. ROSA streamlines moving on-premises Red Hat
OpenShift workloads to AWS and offers a tighter integration with
other AWS technologies.
- AWS announced the general availability of AQUA (Advanced Query
Accelerator) for Amazon Redshift, an innovative new distributed and
hardware-accelerated cache that delivers up to ten times better
query performance than other cloud data warehouses. AQUA brings
compute to the storage layer, helping customers avoid networking
bandwidth limitations by eliminating unnecessary data movement
between where data is stored and compute clusters. With AQUA,
customers have more up-to-date dashboards, save development time,
and their systems are easier to maintain.
- AWS announced the general availability of Amazon Elastic
Compute Cloud (EC2) X2gd instances, the next generation of
advanced, memory-optimized instances powered by AWS-designed,
Arm-based Graviton2 processors. New X2gd instances deliver up to
55% better price/performance compared to current generation
x86-based X1 instances, while also offering increased memory per
vCPU compared to other Graviton2-based instances. Together, the
higher performance and additional memory of X2gd instances make it
possible for customers to more efficiently run memory intensive
workloads like in-memory databases, relational databases,
electronic design automation (EDA) workloads, real-time analytics,
and real-time caching servers.
- AWS announced Amazon Lookout for Equipment, a new service that
uses AWS-developed machine learning models to help customers
perform predictive maintenance on the equipment in their
facilities. Amazon Lookout for Equipment ingests sensor data from a
customer’s industrial equipment (e.g., pressure, flow rate, RPMs,
temperature, and power), and then trains a unique machine learning
model to accurately predict early warning signs of machine failure
or suboptimal performance using real-time data streams from the
customer’s equipment. With Amazon Lookout for Equipment, customers
can detect abnormalities with speed and precision, quickly diagnose
issues, reduce false alerts, and avoid expensive downtime by taking
action before machine failures occur.
- AWS announced the general availability of Amazon Lookout for
Vision, a service that analyzes images using computer vision and
sophisticated machine learning capabilities to spot product or
process defects and anomalies. By employing advanced machine
learning techniques, Amazon Lookout for Vision is able to train a
model using as few as 30 images, which can help detect
manufacturing and production defects (e.g., cracks, dents,
incorrect color, irregular shape, etc.) in their products and
prevent costly errors from progressing down an operational line and
reaching customers.
- AWS announced the general availability of Amazon Lookout for
Metrics, a new fully managed machine learning service that helps
customers monitor the most important metrics for their business
(e.g., revenue, web page views, active users, transaction volume,
and mobile app installations) with greater speed and accuracy. The
service also makes it easier to diagnose the root cause of
anomalies like unexpected dips in revenue, high rates of abandoned
shopping carts, spikes in payment transaction failures, increases
in new user sign-ups, and more.
- AWS announced new Amazon Elastic File System (EFS) One Zone
storage classes that reduce storage costs by 47%, compared to
existing Amazon EFS storage classes, while delivering the same
features and benefits. One Zone storage classes redundantly store
data within a single Availability Zone (AZ). These are ideal for
customers who want cost-optimized file storage for workloads and
applications (e.g., content management, developer applications,
etc.) that do not require the level of availability and durability
offered by regional Amazon EFS storage classes, which redundantly
store data across multiple geographically separated AZs.
Financial Guidance
The following forward-looking statements reflect Amazon.com’s
expectations as of April 29, 2021, and are subject to substantial
uncertainty. Our results are inherently unpredictable and may be
materially affected by many factors, such as fluctuations in
foreign exchange rates, changes in global economic conditions and
customer spending, world events, the rate of growth of the
Internet, online commerce, and cloud services, and the various
factors detailed below. This guidance reflects our estimates as of
April 29, 2021 regarding the impact of the COVID-19 pandemic on our
operations, including those discussed above, and is highly
dependent on numerous factors that we may not be able to predict or
control, including: the duration and scope of the pandemic,
including any recurrence; actions taken by governments, businesses,
and individuals in response to the pandemic; the impact of the
pandemic on global and regional economies and economic activity,
workforce staffing and productivity, and our significant and
continuing spending on employee safety measures; our ability to
continue operations in affected areas; and consumer demand and
spending patterns, as well as the effects on suppliers, creditors,
and third-party sellers, all of which are uncertain. This guidance
also assumes the impacts on consumer demand and spending patterns,
including impacts due to concerns over the current economic
outlook, will be in line with those experienced during the second
quarter of 2021 to date, and the additional assumptions set forth
below. However, it is not possible to determine the ultimate impact
on our operations for the second quarter of 2021, or whether other
currently unanticipated direct or indirect consequences of the
pandemic are reasonably likely to materially affect our
operations.
Second Quarter 2021 Guidance
- Net sales are expected to be between $110.0 billion and $116.0
billion, or to grow between 24% and 30% compared with second
quarter 2020. This guidance anticipates a favorable impact of
approximately 200 basis points from foreign exchange rates.
- Operating income is expected to be between $4.5 billion and
$8.0 billion, compared with $5.8 billion in second quarter 2020.
This guidance assumes approximately $1.5 billion of costs related
to COVID-19.
- This guidance assumes that Prime Day occurs in second quarter
2021.
- This guidance assumes, among other things, that no additional
business acquisitions, investments, restructurings, or legal
settlements are concluded.
A conference call will be webcast live today at 2:30 p.m.
PT/5:30 p.m. ET, and will be available for at least three months at
amazon.com/ir. This call will contain forward-looking statements
and other material information regarding the Company’s financial
and operating results.
These forward-looking statements are inherently difficult to
predict. Actual results could differ materially for a variety of
reasons, including, in addition to the factors discussed above, the
amount that Amazon.com invests in new business opportunities and
the timing of those investments, the mix of products and services
sold to customers, the mix of net sales derived from products as
compared with services, the extent to which we owe income or other
taxes, competition, management of growth, potential fluctuations in
operating results, international growth and expansion, the outcomes
of claims, litigation, government investigations, and other
proceedings, fulfillment, sortation, delivery, and data center
optimization, risks of inventory management, variability in demand,
the degree to which the Company enters into, maintains, and
develops commercial agreements, proposed and completed acquisitions
and strategic transactions, payments risks, and risks of
fulfillment throughput and productivity. Other risks and
uncertainties include, among others, risks related to new products,
services, and technologies, system interruptions, government
regulation and taxation, and fraud. In addition, additional or
unforeseen effects from the COVID-19 pandemic and the global
economic climate may give rise to or amplify many of these risks.
More information about factors that potentially could affect
Amazon.com’s financial results is included in Amazon.com’s filings
with the Securities and Exchange Commission (“SEC”), including its
most recent Annual Report on Form 10-K and subsequent filings.
Our investor relations website is amazon.com/ir and we encourage
investors to use it as a way of easily finding information about
us. We promptly make available on this website, free of charge, the
reports that we file or furnish with the SEC, corporate governance
information (including our Code of Business Conduct and Ethics),
and select press releases, which may contain material information
about us, and you may subscribe to be notified of new information
posted to this site.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Amazon strives to
be Earth’s Most Customer-Centric Company, Earth’s Best Employer,
and Earth’s Safest Place to Work. Customer reviews, 1-Click
shopping, personalized recommendations, Prime, Fulfillment by
Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire
tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology,
Amazon Studios, and The Climate Pledge are some of the things
pioneered by Amazon. For more information, visit amazon.com/about
and follow @AmazonNews.
AMAZON.COM, INC.
Consolidated Statements of
Cash Flows
(in millions)
(unaudited)
Three Months Ended March
31,
Twelve Months Ended March
31,
2020
2021
2020
2021
CASH, CASH EQUIVALENTS, AND RESTRICTED
CASH, BEGINNING OF PERIOD
$
36,410
$
42,377
$
23,507
$
27,505
OPERATING ACTIVITIES:
Net income
2,535
8,107
10,563
26,903
Adjustments to reconcile net income to net
cash from operating activities:
Depreciation and amortization of property
and equipment and capitalized content costs, operating lease
assets, and other
5,362
7,508
22,297
27,397
Stock-based compensation
1,757
2,306
7,347
9,757
Other operating expense (income), net
67
30
244
(108
)
Other expense (income), net
565
(1,456
)
451
(4,603
)
Deferred income taxes
322
1,703
704
827
Changes in operating assets and
liabilities:
Inventories
1,392
(304
)
(2,605
)
(4,545
)
Accounts receivable, net and other
1,262
(2,255
)
(6,018
)
(11,686
)
Accounts payable
(8,044
)
(8,266
)
6,532
17,258
Accrued expenses and other
(2,761
)
(4,060
)
(1,213
)
4,455
Unearned revenue
607
900
1,430
1,558
Net cash provided by (used in) operating
activities
3,064
4,213
39,732
67,213
INVESTING ACTIVITIES:
Purchases of property and equipment
(6,795
)
(12,082
)
(20,365
)
(45,427
)
Proceeds from property and equipment sales
and incentives
1,367
895
4,970
4,624
Acquisitions, net of cash acquired, and
other
(91
)
(630
)
(1,384
)
(2,864
)
Sales and maturities of marketable
securities
11,626
17,826
31,664
56,437
Purchases of marketable securities
(15,001
)
(14,675
)
(39,938
)
(72,153
)
Net cash provided by (used in) investing
activities
(8,894
)
(8,666
)
(25,053
)
(59,383
)
FINANCING ACTIVITIES:
Proceeds from short-term debt, and
other
617
1,926
1,934
8,105
Repayments of short-term debt, and
other
(631
)
(2,001
)
(1,860
)
(7,547
)
Proceeds from long-term debt
76
111
842
10,560
Repayments of long-term debt
(36
)
(39
)
(1,140
)
(1,556
)
Principal repayments of finance leases
(2,600
)
(3,406
)
(10,013
)
(11,448
)
Principal repayments of financing
obligations
(17
)
(67
)
(43
)
(103
)
Net cash provided by (used in) financing
activities
(2,591
)
(3,476
)
(10,280
)
(1,989
)
Foreign currency effect on cash, cash
equivalents, and restricted cash
(484
)
(293
)
(401
)
809
Net increase (decrease) in cash, cash
equivalents, and restricted cash
(8,905
)
(8,222
)
3,998
6,650
CASH, CASH EQUIVALENTS, AND RESTRICTED
CASH, END OF PERIOD
$
27,505
$
34,155
$
27,505
$
34,155
SUPPLEMENTAL CASH FLOW INFORMATION:
Cash paid for interest on debt
$
290
$
276
$
879
$
902
Cash paid for operating leases
1,029
1,640
3,680
5,086
Cash paid for interest on finance
leases
168
157
650
601
Cash paid for interest on financing
obligations
22
33
59
113
Cash paid for income taxes, net of
refunds
305
801
1,017
2,209
Assets acquired under operating leases
2,408
3,536
9,403
17,345
Property and equipment acquired under
finance leases
2,166
2,067
13,262
11,489
Property and equipment acquired under
build-to-suit arrangements
379
887
1,304
2,775
AMAZON.COM, INC.
Consolidated Statements of
Operations
(in millions, except per share
data)
(unaudited)
Three Months Ended March
31,
2020
2021
Net product sales
$
41,841
$
57,491
Net service sales
33,611
51,027
Total net sales
75,452
108,518
Operating expenses:
Cost of sales
44,257
62,403
Fulfillment
11,531
16,530
Technology and content
9,325
12,488
Marketing
4,828
6,207
General and administrative
1,452
1,987
Other operating expense (income), net
70
38
Total operating expenses
71,463
99,653
Operating income
3,989
8,865
Interest income
202
105
Interest expense
(402
)
(399
)
Other income (expense), net
(406
)
1,697
Total non-operating income (expense)
(606
)
1,403
Income before income taxes
3,383
10,268
Provision for income taxes
(744
)
(2,156
)
Equity-method investment activity, net of
tax
(104
)
(5
)
Net income
$
2,535
$
8,107
Basic earnings per share
$
5.09
$
16.09
Diluted earnings per share
$
5.01
$
15.79
Weighted-average shares used in
computation of earnings per share:
Basic
498
504
Diluted
506
513
AMAZON.COM, INC.
Consolidated Statements of
Comprehensive Income
(in millions)
(unaudited)
Three Months Ended March
31,
2020
2021
Net income
$
2,535
$
8,107
Other comprehensive income (loss):
Foreign currency translation adjustments,
net of tax of $21 and $13
(874
)
(374
)
Net change in unrealized gains (losses) on
available-for-sale debt securities:
Unrealized gains (losses), net of tax of
$12 and $30
(203
)
(98
)
Reclassification adjustment for losses
(gains) included in “Other income (expense), net,” net of tax of $0
and $4
—
(14
)
Net unrealized gains (losses) on
available-for-sale debt securities
(203
)
(112
)
Total other comprehensive income
(loss)
(1,077
)
(486
)
Comprehensive income
$
1,458
$
7,621
AMAZON.COM, INC.
Segment Information
(in millions)
(unaudited)
Three Months Ended March
31,
2020
2021
North America
Net sales
$
46,127
$
64,366
Operating expenses
44,815
60,916
Operating income
$
1,312
$
3,450
International
Net sales
$
19,106
$
30,649
Operating expenses
19,504
29,397
Operating income (loss)
$
(398
)
$
1,252
AWS
Net sales
$
10,219
$
13,503
Operating expenses
7,144
9,340
Operating income
$
3,075
$
4,163
Consolidated
Net sales
$
75,452
$
108,518
Operating expenses
71,463
99,653
Operating income
3,989
8,865
Total non-operating income (expense)
(606
)
1,403
Provision for income taxes
(744
)
(2,156
)
Equity-method investment activity, net of
tax
(104
)
(5
)
Net income
$
2,535
$
8,107
Segment Highlights:
Y/Y net sales growth:
North America
29
%
40
%
International
18
60
AWS
33
32
Consolidated
26
44
Net sales mix:
North America
61
%
59
%
International
25
28
AWS
14
13
Consolidated
100
%
100
%
AMAZON.COM, INC.
Consolidated Balance
Sheets
(in millions, except per share
data)
December 31, 2020
March 31, 2021
(unaudited)
ASSETS
Current assets:
Cash and cash equivalents
$
42,122
$
33,834
Marketable securities
42,274
39,436
Inventories
23,795
23,849
Accounts receivable, net and other
24,542
24,289
Total current assets
132,733
121,408
Property and equipment, net
113,114
121,461
Operating leases
37,553
39,328
Goodwill
15,017
15,220
Other assets
22,778
25,660
Total assets
$
321,195
$
323,077
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable
$
72,539
$
63,926
Accrued expenses and other
44,138
40,939
Unearned revenue
9,708
10,539
Total current liabilities
126,385
115,404
Long-term lease liabilities
52,573
53,067
Long-term debt
31,816
31,868
Other long-term liabilities
17,017
19,418
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $0.01 par value:
Authorized shares — 500
Issued and outstanding shares — none
—
—
Common stock, $0.01 par value:
Authorized shares — 5,000
Issued shares — 527 and 528
Outstanding shares — 503 and 504
5
5
Treasury stock, at cost
(1,837
)
(1,837
)
Additional paid-in capital
42,865
45,160
Accumulated other comprehensive income
(loss)
(180
)
(666
)
Retained earnings
52,551
60,658
Total stockholders’ equity
93,404
103,320
Total liabilities and stockholders’
equity
$
321,195
$
323,077
AMAZON.COM, INC.
Supplemental Financial
Information and Business Metrics
(in millions, except per share
data)
(unaudited)
Q4 2019
Q1 2020
Q2 2020
Q3 2020
Q4 2020
Q1 2021
Y/Y % Change
Cash Flows and Shares
Operating cash flow -- trailing twelve
months (TTM)
$
38,514
$
39,732
$
51,220
$
55,292
$
66,064
$
67,213
69
%
Operating cash flow -- TTM Y/Y growth
25
%
16
%
42
%
56
%
72
%
69
%
N/A
Purchases of property and equipment, net
of proceeds from sales and incentives -- TTM
$
12,689
$
15,395
$
19,368
$
25,791
$
35,044
$
40,803
165
%
Principal repayments of finance leases --
TTM
$
9,628
$
10,013
$
10,504
$
11,054
$
10,642
$
11,448
14
%
Principal repayments of financing
obligations -- TTM
$
27
$
43
$
56
$
68
$
53
$
103
140
%
Equipment acquired under finance leases --
TTM (1)
$
12,916
$
12,209
$
11,952
$
11,116
$
9,104
$
8,936
(27
)%
Principal repayments of all other finance
leases -- TTM (2)
$
392
$
407
$
415
$
413
$
427
$
525
29
%
Free cash flow -- TTM (3)
$
25,825
$
24,337
$
31,852
$
29,501
$
31,020
$
26,410
9
%
Free cash flow less principal repayments
of finance leases and financing obligations
-- TTM (4)
$
16,170
$
14,281
$
21,292
$
18,379
$
20,325
$
14,859
4
%
Free cash flow less equipment finance
leases and principal repayments of all other finance leases and
financing obligations -- TTM (5)
$
12,490
$
11,678
$
19,429
$
17,904
$
21,436
$
16,846
44
%
Common shares and stock-based awards
outstanding
512
513
517
518
518
519
1
%
Common shares outstanding
498
499
501
502
503
504
1
%
Stock-based awards outstanding
14
14
16
16
15
15
5
%
Stock-based awards outstanding -- % of
common shares outstanding
2.9
%
2.8
%
3.2
%
3.3
%
3.0
%
2.9
%
N/A
Results of Operations
Worldwide (WW) net sales
$
87,437
$
75,452
$
88,912
$
96,145
$
125,555
$
108,518
44
%
WW net sales -- Y/Y growth, excluding
F/X
21
%
27
%
41
%
36
%
42
%
41
%
N/A
WW net sales -- TTM
$
280,522
$
296,274
$
321,782
$
347,946
$
386,064
$
419,130
41
%
WW net sales -- TTM Y/Y growth, excluding
F/X
22
%
23
%
28
%
31
%
37
%
40
%
N/A
Operating income
$
3,879
$
3,989
$
5,843
$
6,194
$
6,873
$
8,865
122
%
F/X impact -- favorable (unfavorable)
$
16
$
63
$
111
$
133
$
142
$
107
N/A
Operating income -- Y/Y growth (decline),
excluding F/X
2
%
(11
)%
86
%
92
%
74
%
120
%
N/A
Operating margin -- % of WW net sales
4.4
%
5.3
%
6.6
%
6.4
%
5.5
%
8.2
%
N/A
Operating income -- TTM
$
14,541
$
14,109
$
16,868
$
19,905
$
22,899
$
27,775
97
%
Operating income -- TTM Y/Y growth
(decline), excluding F/X
16
%
(6
)%
11
%
36
%
54
%
93
%
N/A
Operating margin -- TTM % of WW net
sales
5.2
%
4.8
%
5.2
%
5.7
%
5.9
%
6.6
%
N/A
Net income
$
3,268
$
2,535
$
5,243
$
6,331
$
7,222
$
8,107
220
%
Net income per diluted share
$
6.47
$
5.01
$
10.30
$
12.37
$
14.09
$
15.79
215
%
Net income -- TTM
$
11,588
$
10,563
$
13,180
$
17,377
$
21,331
$
26,903
155
%
Net income per diluted share -- TTM
$
23.01
$
20.93
$
26.04
$
34.21
$
41.83
$
52.59
151
%
______________________________
(1)
For the twelve months ended March 31, 2020
and 2021, this amount relates to equipment included in “Property
and equipment acquired under finance leases” of $13,262 million and
$11,489 million.
(2)
For the twelve months ended March 31, 2020
and 2021, this amount relates to property included in “Principal
repayments of finance leases” of $10,013 million and $11,448
million.
(3)
Free cash flow is cash flow from
operations reduced by “Purchases of property and equipment, net of
proceeds from sales and incentives.”
(4)
Free cash flow less principal repayments
of finance leases and financing obligations is free cash flow
reduced by “Principal repayments of finance leases” and “Principal
repayments of financing obligations.”
(5)
Free cash flow less equipment finance
leases and principal repayments of all other finance leases and
financing obligations is free cash flow reduced by equipment
acquired under finance leases, which is included in “Property and
equipment acquired under finance leases,” principal repayments of
all other finance lease liabilities, which is included in
“Principal repayments of finance leases,” and “Principal repayments
of financing obligations.”
AMAZON.COM, INC.
Supplemental Financial
Information and Business Metrics
(in millions)
(unaudited)
Q4 2019
Q1 2020
Q2 2020
Q3 2020
Q4 2020
Q1 2021
Y/Y % Change
Segments
North America Segment:
Net sales
$
53,670
$
46,127
$
55,436
$
59,373
$
75,346
$
64,366
40
%
Net sales -- Y/Y growth, excluding F/X
22
%
29
%
44
%
39
%
40
%
39
%
N/A
Net sales -- TTM
$
170,773
$
181,088
$
197,871
$
214,606
$
236,282
$
254,521
41
%
Operating income
$
1,900
$
1,312
$
2,141
$
2,252
$
2,946
$
3,450
163
%
F/X impact -- favorable (unfavorable)
$
(3
)
$
5
$
(4
)
$
—
$
7
$
8
N/A
Operating income -- Y/Y growth (decline),
excluding F/X
(16
)%
(43
)%
37
%
76
%
55
%
162
%
N/A
Operating margin -- % of North America net
sales
3.5
%
2.8
%
3.9
%
3.8
%
3.9
%
5.4
%
N/A
Operating income -- TTM
$
7,033
$
6,057
$
6,634
$
7,604
$
8,651
$
10,789
78
%
Operating margin -- TTM % of North America
net sales
4.1
%
3.4
%
3.4
%
3.5
%
3.7
%
4.2
%
N/A
International Segment:
Net sales
$
23,813
$
19,106
$
22,668
$
25,171
$
37,467
$
30,649
60
%
Net sales -- Y/Y growth, excluding F/X
15
%
20
%
41
%
33
%
50
%
50
%
N/A
Net sales -- TTM
$
74,723
$
77,637
$
83,935
$
90,758
$
104,412
$
115,955
49
%
Operating income (loss)
$
(617
)
$
(398
)
$
345
$
407
$
363
$
1,252
N/A
F/X impact -- favorable (unfavorable)
$
(7
)
$
(5
)
$
32
$
152
$
232
$
270
N/A
Operating income/loss -- Y/Y growth
(decline), excluding F/X
(5
)%
338
%
N/A
N/A
N/A
347
%
N/A
Operating margin -- % of International net
sales
(2.6
)%
(2.1
)%
1.5
%
1.6
%
1.0
%
4.1
%
N/A
Operating income (loss) -- TTM
$
(1,693
)
$
(2,001
)
$
(1,055
)
$
(262
)
$
717
$
2,367
N/A
Operating margin -- TTM % of International
net sales
(2.3
)%
(2.6
)%
(1.3
)%
(0.3
)%
0.7
%
2.0
%
N/A
AWS Segment:
Net sales
$
9,954
$
10,219
$
10,808
$
11,601
$
12,742
$
13,503
32
%
Net sales -- Y/Y growth, excluding F/X
34
%
33
%
29
%
29
%
28
%
32
%
N/A
Net sales -- TTM
$
35,026
$
37,549
$
39,976
$
42,582
$
45,370
$
48,654
30
%
Operating income
$
2,596
$
3,075
$
3,357
$
3,535
$
3,564
$
4,163
35
%
F/X impact -- favorable (unfavorable)
$
26
$
63
$
83
$
(20
)
$
(96
)
$
(171
)
N/A
Operating income -- Y/Y growth, excluding
F/X
18
%
36
%
54
%
57
%
41
%
41
%
N/A
Operating margin -- % of AWS net sales
26.1
%
30.1
%
31.1
%
30.5
%
28.0
%
30.8
%
N/A
Operating income -- TTM
$
9,201
$
10,053
$
11,289
$
12,563
$
13,531
$
14,619
45
%
Operating margin -- TTM % of AWS net
sales
26.3
%
26.8
%
28.2
%
29.5
%
29.8
%
30.0
%
N/A
AMAZON.COM, INC.
Supplemental Financial
Information and Business Metrics
(in millions, except employee
data)
(unaudited)
Q4 2019
Q1 2020
Q2 2020
Q3 2020
Q4 2020
Q1 2021
Y/Y % Change
Net Sales
Online stores (1)
$
45,657
$
36,652
$
45,896
$
48,350
$
66,451
$
52,901
44
%
Online stores -- Y/Y growth, excluding
F/X
15
%
25
%
49
%
37
%
43
%
41
%
N/A
Physical stores (2)
$
4,363
$
4,640
$
3,774
$
3,788
$
4,022
$
3,920
(16
)%
Physical stores -- Y/Y growth, excluding
F/X
(1
)%
8
%
(13
)%
(10
)%
(7
)%
(16
)%
N/A
Third-party seller services (3)
$
17,446
$
14,479
$
18,195
$
20,436
$
27,327
$
23,709
64
%
Third-party seller services -- Y/Y growth,
excluding F/X
31
%
31
%
53
%
53
%
54
%
60
%
N/A
Subscription services (4)
$
5,235
$
5,556
$
6,018
$
6,572
$
7,061
$
7,580
36
%
Subscription services -- Y/Y growth,
excluding F/X
32
%
29
%
30
%
32
%
34
%
34
%
N/A
AWS
$
9,954
$
10,219
$
10,808
$
11,601
$
12,742
$
13,503
32
%
AWS -- Y/Y growth, excluding F/X
34
%
33
%
29
%
29
%
28
%
32
%
N/A
Other (5)
$
4,782
$
3,906
$
4,221
$
5,398
$
7,952
$
6,905
77
%
Other -- Y/Y growth, excluding F/X
41
%
44
%
41
%
49
%
64
%
73
%
N/A
Stock-based Compensation
Expense
Cost of sales
$
43
$
41
$
76
$
75
$
91
$
90
116
%
Fulfillment
$
286
$
260
$
417
$
316
$
364
$
342
31
%
Technology and content
$
1,007
$
961
$
1,421
$
1,267
$
1,412
$
1,228
28
%
Marketing
$
322
$
332
$
456
$
446
$
476
$
456
38
%
General and administrative
$
182
$
163
$
231
$
184
$
219
$
190
16
%
Total stock-based compensation expense
$
1,840
$
1,757
$
2,601
$
2,288
$
2,562
$
2,306
31
%
Other
WW shipping costs
$
12,884
$
10,936
$
13,652
$
15,063
$
21,465
$
17,162
57
%
WW shipping costs -- Y/Y growth
43
%
49
%
68
%
57
%
67
%
57
%
N/A
WW paid units -- Y/Y growth (6)
22
%
32
%
57
%
46
%
47
%
44
%
N/A
WW seller unit mix -- % of WW paid units
(6)
53
%
52
%
53
%
54
%
55
%
55
%
N/A
Employees (full-time and part-time;
excludes contractors & temporary personnel)
798,000
840,400
876,800
1,125,300
1,298,000
1,271,000
51
%
Employees (full-time and part-time;
excludes contractors & temporary personnel) -- Y/Y growth
23
%
33
%
34
%
50
%
63
%
51
%
N/A
________________________
(1)
Includes product sales and digital media
content where we record revenue gross. We leverage our retail
infrastructure to offer a wide selection of consumable and durable
goods that includes media products available in both a physical and
digital format, such as books, videos, games, music, and software.
These product sales include digital products sold on a
transactional basis. Digital product subscriptions that provide
unlimited viewing or usage rights are included in “Subscription
services.”
(2)
Includes product sales where our customers
physically select items in a store. Sales to customers who order
goods online for delivery or pickup at our physical stores are
included in “Online stores.”
(3)
Includes commissions and any related
fulfillment and shipping fees, and other third-party seller
services.
(4)
Includes annual and monthly fees
associated with Amazon Prime memberships, as well as digital video,
audiobook, digital music, e-book, and other non-AWS subscription
services.
(5)
Primarily includes sales of advertising
services, as well as sales related to our other service
offerings.
(6)
Excludes the impact of Whole Foods
Market.
Amazon.com, Inc. Certain Definitions
Customer Accounts
- References to customers mean customer accounts established when
a customer places an order through one of our stores. Customer
accounts exclude certain customers, including customers associated
with certain of our acquisitions, Amazon Payments customers, AWS
customers, and the customers of select companies with whom we have
a technology alliance or marketing and promotional relationship.
Customers are considered active when they have placed an order
during the preceding twelve-month period.
Seller Accounts
- References to sellers means seller accounts, which are
established when a seller receives an order from a customer
account. Sellers are considered active when they have received an
order from a customer during the preceding twelve-month
period.
AWS Customers
- References to AWS customers mean unique AWS customer accounts,
which are unique customer account IDs that are eligible to use AWS
services. This includes AWS accounts in the AWS free tier. Multiple
users accessing AWS services via one account ID are counted as a
single account. Customers are considered active when they have had
AWS usage activity during the preceding one-month period.
Units
- References to units mean physical and digital units sold (net
of returns and cancellations) by us and sellers in our stores as
well as Amazon-owned items sold in other stores. Units sold are
paid units and do not include units associated with AWS, certain
acquisitions, certain subscriptions, rental businesses, or
advertising businesses, or Amazon gift cards.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210429006037/en/
Amazon Investor Relations Dave Fildes, amazon-ir@amazon.com
amazon.com/ir
Amazon Public Relations Dan Perlet, amazon-pr@amazon.com
amazon.com/pr
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