New Offerings Deliver More Value with Industry
Leading Mobile Device Flexibility and Protection
STAMFORD, Conn., April 9,
2024 /PRNewswire/ -- Spectrum today announced
the launch of two new features, delivering Spectrum Mobile
customers more value, control and peace of mind. Anytime
Upgrade, which is now included in the Spectrum
Mobile1 Unlimited Plus data plan at no extra cost,
allows new and existing customers to upgrade their phones whenever
they want, as many times as they want, eliminating the traditional
wait times and condition requirements associated with phone
upgrades. Delivering even more value, Spectrum's new Mobile
Repair and Replacement Plan offers customers device protection
at a more affordable rate than competitors2.
"With the launch of Anytime Upgrade, we are providing
Spectrum Mobile Unlimited Plus customers with straightforward and
flexible access to the latest smartphone technology," said
Danny Bowman, Executive Vice
President, Product for Charter Communications, which operates the
Spectrum brand. "We understand the frustration of being locked into
a device or contract. This offer, along with the new Spectrum
Mobile Repair and Replacement Plan, allows our customers to
have the newest devices with reliable protection, so they can
maximize their wireless network experience and save money."
Spectrum Mobile Anytime Upgrade: Delivering More Value for
Less
With Anytime Upgrade, Spectrum is the first
mobile provider to include this level of freedom within a rate
plan. While some other carriers offer early upgrades, Anytime
Upgrade allows Unlimited Plus customers to get the latest
device anytime without traditional waiting periods3 or
early upgrade fees, providing unparalleled choice and flexibility.
There is no need for customers to wait until they have paid 50% of
their device payment plan balance, and customers can upgrade as
many times as they want. Unlimited Plus customers, including those
who bring their own device, can upgrade to any new available smart
phone regardless of their device's condition, as long as it powers
on and is free of liquid damage4.
Spectrum Mobile's Repair and Replacement
Plan provides customers with coverage for broken screens,
loss and theft for only $5 per month
per device. The plan improves upon previous offerings, making
device protection accessible to all Spectrum Mobile customers
within 30 days of purchase, now including customers in New York state and those who bring their own
device.
As the nation's fastest-growing mobile provider5,
Spectrum Mobile delivers exceptional value with flexible plans
designed to meet various needs and budgets. In addition to enjoying
new industry leading benefits like Anytime Upgrade and the Repair
and Replacement Plan, Spectrum Mobile provides the fastest wireless
speeds by combining WiFi and Mobile6. Spectrum Unlimited
Plus plans also include 50GB of premium data, cellular video
streaming up to 720p7 and free roaming in Canada and Mexico8.
More information about Anytime Upgrade and the
Spectrum Mobile Repair and Replacement Plan is available at
spectrum.com/mobile.
1Spectrum Internet required. Auto-pay
required. For Unlimited/Unlimited Plus, speeds are reduced after
30/50 GB of usage per line. Restrictions apply. For details, refer
to
Spectrum.com/policies/mobile-terms.
2As
compared to Verizon, AT&T & T-Mobile as of Feb. 2024
3Anytime
Upgrade only available for customers subscribed to Spectrum Mobile
Unlimited Plus for one billing cycle and in good standing. Trade-in
devices must be operable; if not operable then trade-in may be
subject to an additional redemption fee. Must enroll in new Device
Payment Plan and remain on Unlimited Plus for 2 billing
cycles.
4$99 fee applies to "Beyond Economic Repair"
devices
5Based on Q4 2023 subscriber
data among top 3 carriers
6Based on
analysis by Spectrum of Ookla® Speedtest
Intelligence® data for overall mobile WiFi and Cellular
performance for Q4 2023 in Spectrum's cable footprint. Ookla
trademarks used under license and reprinted with
permission.
7Video resolution not
restricted when connected to
WiFi
8Speeds reduced after 5 GB
About Spectrum
Spectrum is a suite of advanced
communications services offered by Charter Communications, Inc.
(NASDAQ:CHTR), a leading broadband connectivity company and cable
operator serving more than 32 million customers in 41 states. Over
an advanced communications network, the company offers a full range
of state-of-the-art residential and business services including
Spectrum Internet®, TV, Mobile and Voice.
For small and medium-sized companies, Spectrum
Business® delivers the same suite of broadband products
and services coupled with special features and applications to
enhance productivity, while for larger businesses and government
entities, Spectrum Enterprise® provides highly
customized, fiber-based solutions. Spectrum Reach®
delivers tailored advertising and production for the modern media
landscape. The Company also distributes award-winning news coverage
and sports programming to its customers through Spectrum Networks.
More information about Charter can be found
at corporate.charter.com.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/spectrum-mobile-launches-innovative-anytime-upgrade-and-new-low-cost-device-protection-plan-302112081.html
SOURCE Charter Communications, Inc.