NICE Accelerates Momentum to Fortify its Market Leadership in Cognitive Process Automation & Artificial Intelligence with New...
December 07 2017 - 05:30AM
Business Wire
NICE triples its RPA new logos in FY17, grows
its partner network to over 40 leading integrators and doubles the
size of its Process Automation R&D group
NICE (Nasdaq:NICE) today announced the rapidly growing
momentum behind its Robotic Process Automation (RPA) platform, with
the world’s largest enterprises adopting the solution to automate
both repetitive and highly complex business processes. The company
has on boarded eight new technology partners since the launch of
its open RPA platform in September and grown its network of global
strategic partnerships to more than 40 leading organizations,
spanning consulting, implementation, and training partners.
NICE’s proprietary RPA platform and technology has found strong
favour in the market as the leading solution that delivers a
seamless integration of both desktop (attended) and robotic
(unattended) automations within a single offering. This approach
marks NICE’s native capability to automate more complex process
scenarios such as exceptions escalations, with precision and
speed.
With a primed ability to automate more complex operational
processes, NICE’s framework for integration with cognitive software
vendors enables organizations to take advantage of integrations
with the foremost in cognitive technology for Optical Character
Recognition (OCR), chat and voice bots, and machine learning. This
unique set of capabilities is changing the game by establishing new
industry standards as enterprises are approaching NICE to support
their strategic transformation initiatives.
Growing market penetration
Since the beginning of the year, NICE has tripled its cadence of
acquiring new RPA customers, with leading public and private sector
organizations around the globe adopting the platform for automation
of complex operational processes. NICE’s most recent new business
win, a leading business process outsourcing provider in the US, is
using the combination of NICE’s attended, unattended and OCR
functionality to process invoice and shipment orders.
In addition, NICE’s unique set of capabilities and innovative
technology integrations is enabling it to increase the breadth and
scope of its vertical market penetration. NICE is expanding beyond
its traditional set of verticals such as banking, telecom and
insurance by entering new vertical markets such as oil & gas,
electronics and hi-tech.
Accelerating investment in innovation
NICE is committed to drive innovation in the artificial
intelligence and cognitive automation space. In-house cognitive
automation innovations are in development and will be augmented by
integrating with some of NICE’s strongest solutions such as text
and speech analytics, workforce optimization and case
management.
In an aggressive product roadmap for 2018, NICE plans to push
the threshold of industry standards by delivering the following
innovative capabilities to enterprise customers of all sizes:
- A reading robot that leverages Nexidia
text and speech analytics to understand a customer’s intent from
unstructured data, helping chatbots and agents to respond in a way
that intuitively meets the customer’s needs in real-time.
- A cognitive technology that uses NICE’s
rich analytics engine to automatically identify processes suitable
for automation.
- A unique shape analysis capability that
will transform the way RPA software interfaces with enterprise
applications.
Awards
NICE has recently earned strong industry recognition for the
innovative features of its cognitive automation solutions,
including a TMC Labs Award and a Saddletree Kachina award for
Innovation in Emerging Technologies in 2017.
Barak Eilam CEO of NICE:
“NICE is stepping up our investment in cognitive technologies to
strengthen our position as the market leader in business process
automation. Our next generation of RPA solutions will enable our
customers to further elevate their efficiency, increase employee
engagement and introduce an unsurpassed standard of service by
automating increasingly complex processes that previously required
human judgement. Customers that have deployed our platform are
already seeing a visible return on investment—but we’re just at the
beginning of an automation economy that will transform every
industry over the years to come.”
About NICE
NICE (Nasdaq:NICE) is the worldwide leading provider of both
cloud and on-premises enterprise software solutions that empower
organizations to make smarter decisions based on advanced analytics
of structured and unstructured data. NICE helps organizations of
all sizes deliver better customer service, ensure compliance,
combat fraud and safeguard citizens. Over 25,000 organizations in
more than 150 countries, including over 85 of the Fortune 100
companies, are using NICE solutions. www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements
This press release contains forward-looking statements as that
term is defined in the Private Securities Litigation Reform Act of
1995. Such forward-looking statements, including the statements by
Mr. Eilam, are based on the current beliefs, expectations and
assumptions of the management of NICE Ltd. (the Company). In some
cases, such forward-looking statements can be identified by terms
such as believe, expect, may, will, intend, project, plan, estimate
or similar words. Forward-looking statements are subject to a
number of risks and uncertainties that could cause the actual
results or performance of the Company to differ materially from
those described herein, including but not limited to the impact of
the global economic environment on the Company’s customer base
(particularly financial services firms) potentially impacting our
business and financial condition; competition; changes in
technology and market requirements; decline in demand for the
Company's products; inability to timely develop and introduce new
technologies, products and applications; difficulties or delays in
absorbing and integrating acquired operations, products,
technologies and personnel; loss of market share; an inability to
maintain certain marketing and distribution arrangements; and the
effect of newly enacted or modified laws, regulation or standards
on the Company and our products. For a more detailed description of
the risk factors and uncertainties affecting the company, refer to
the Company's reports filed from time to time with the Securities
and Exchange Commission, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20171207005267/en/
NICECorporate MediaChristopher Irwin-Dudek,
201-561-4442chris.irwin-dudek@nice.comorInvestorsMarty
Cohen, +1 551 256 5354ir@nice.com, ETorYisca Erez, +972 9 775
3798ir@nice.com, CET
NICE (NASDAQ:NICE)
Historical Stock Chart
From Feb 2024 to Mar 2024
NICE (NASDAQ:NICE)
Historical Stock Chart
From Mar 2023 to Mar 2024