T-Mobile Teams with Homeland Security to Give First Responder Data Top Priority
August 01 2022 - 7:30AM
Business Wire
The Un-carrier is first and only wireless
provider to give data priority automatically to WPS-enrolled
agencies.
Messaging all first responders! Today, T-Mobile (NASDAQ: TMUS)
announced first responders’ data is top priority on the
Un-carrier’s network automatically and for free when the agency is
enrolled in Wireless Priority Service (WPS). T-Mobile is the first
and only wireless provider to add data priority in collaboration
with the Department of Homeland Security’s (DHS) Cybersecurity and
Infrastructure Security Agency (CISA). This is yet another benefit
of T-Mobile’s groundbreaking Connecting Heroes program, with a
streamlined WPS eligibility process.
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T‑Mobile Teams with Homeland Security to
Give First Responder Data Top Priority (Photo: Business Wire)
Working with CISA, T-Mobile is simplifying the process for first
responders with WPS by making their data priority automatic, and
not requiring them to register for it or pay an extra fee. Now,
when seconds matter during times of emergency or network
congestion, critical communication is prioritized across a first
responder’s smartphone, hotspot and/or tablet. Plus, during extreme
network congestion or limited connection, the Un-carrier commits
available network resources to help maintain a minimum performance
of 512kbps for applications. This means, if a first responder is in
a situation where a natural disaster may impact service, T-Mobile
will give network resources to them first. Similarly, if a first
responder is using data in a low-coverage area, the network will
automatically reallocate resources to help maintain that critical
connection.
“We know in an emergency, every second counts and it’s crucial
our first responders can communicate with each other whether it’s
calling or sending a message. That’s why we’re working with DHS to
roll out data priority — so we can be sure that the customers who
need it most are getting it without a hassle,” said George Fischer,
SVP of Sales, T-Mobile Business Group. “T-Mobile won’t stop when it
comes to helping our first responders stay connected in the most
extreme situations – and part of that is ensuring access on our
network to those that need it, when they need it most.”
T-Mobile’s nationwide 5G is a game-changer for first responders
who need fast speeds, high capacity and low latency. T-Mobile is
the most awarded 5G network in the nation with more than 20 reports
in the last two years from third-party industry experts like Ookla
and umlaut granting T-Mobile 5G top marks. As America’s 5G leader
with the country’s largest, fastest and most reliable 5G network,
the Un-carrier’s Extended Range 5G covers nearly everyone in the
country – 315 million people across 1.8 million square miles. 225
million people nationwide are covered with super-fast Ultra
Capacity 5G, and T-Mobile expects to cover 260 million in 2022 and
300 million next year. All that capacity means T-Mobile has first
responders covered from large cities to rural towns.
Connecting Heroes is part of T-Mobile’s 10-year commitment to
provide free service and 5G access to first responders — all public
and non-profit state and local fire, police and EMS departments,
and emergency call centers including 911 (PSAPs/ECCs) — potentially
saving them up to $7 billion. Since the launch two years ago, first
responder agencies and departments around the country have enjoyed
the benefits of wireless plans with priority access and preemption,
free 5G smartphone service with unlimited data and more 5G
smartphones and rugged devices to choose from than ever. Last fall
the Un-carrier announced a partnership with Visual Labs so first
responders can turn a smartphone into an all-in-one body cam and
communications solution. Plus, T-Mobile offers a discount for
individual first responders and their families — Magenta First
Responder — with 50% off family lines compared to Magenta.
For more information on the evolution of Connecting Heroes,
visit www.T-Mobile.com/connectingheroes. To enroll in WPS for both
voice and data lines, please email
WPSMassActivation@T-Mobile.com.
Follow T-Mobile’s Official Twitter Newsroom @TMobileNews to stay
up to date with the latest company news.
Magenta First Responder: Present verification for account
holder at activation, maintain first responder line, &
re-verify when requested; otherwise plan becomes Magenta
(additional cost up to $20/line per month). T-Mobile’s is
America’s largest and most awarded 5G network with the most
individual awards for nationwide 5G metrics in public reports from
independent industry experts. Capable device required; coverage not
available in some areas and may be impacted by emergencies; check
your response area. Some uses may require certain plan or feature;
see T-Mobile.com. Fastest: Based on median, overall combined
5G speeds according to analysis by Ookla® of Speedtest
Intelligence® data 5G download speeds for Q2 2022. Ookla trademarks
used under license and reprinted with permission. Most
Reliable: According to an audit report conducted by independent
third-party umlaut containing crowdsourced data for user experience
including task completion collected from November 2021 to May 2022.
Full details at: www.umlaut.com/en/benchmarking/USA. WPS
eligibility must be confirmed by USDHS. Functionality for WPS users
(including priority access, preemption, and data priority) may not
be available while roaming. Completion of calls not guaranteed.
Connecting Heroes available to qualifying agencies’ first responder
lines; eligibility verified. Video typically streams in SD
quality.
About CISA
As the nation’s cyber defense agency, the Cybersecurity and
Infrastructure Security Agency (CISA) leads the national effort to
understand, manage, and reduce risk to the digital and physical
infrastructure Americans rely on every hour of every day. Visit
CISA.gov for more information.
About T-Mobile
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged
Un-carrier, delivering an advanced 4G LTE and transformative
nationwide 5G network that will offer reliable connectivity for
all. T-Mobile’s customers benefit from its unmatched combination of
value and quality, unwavering obsession with offering them the best
possible service experience and undisputable drive for disruption
that creates competition and innovation in wireless and beyond.
Based in Bellevue, Wash., T-Mobile provides services through its
subsidiaries and operates its flagship brands, T-Mobile, Metro by
T-Mobile and Sprint. For more information please visit:
https://www.t-mobile.com.
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Media Contacts T-Mobile US, Inc. Media Relations
MediaRelations@t-mobile.com
Investor Relations Contact T-Mobile US, Inc.
investor.relations@t-mobile.com http://investor.t-mobile.com
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