Spirit Airlines Optimizes Baggage Operations and Reduces Costs with TA Ramp
April 23 2024 - 11:32AM
Business Wire
Spirit implements the latest technology by TA
Connections, advancing bag scanning operations and increasing ramp
efficiency
TA Connections, a Corpay (NYSE: CPAY) brand with unmatched
access to travel and hotel inventory, announced today that Spirit
Airlines (NYSE: SAVE) has implemented the latest version of TA
Ramp, an integrated baggage reconciliation solution. This
investment in Spirit’s operation enhances accuracy in baggage
handling and drives cost savings through advanced camera scanning
while reducing the need for expensive third-party hardware.
Now, Spirit’s Ramp Service Agents are using a new advanced
camera software development kit (SDK) added to the iPhone to scan
and track baggage — driving down technology costs and boosting ramp
efficiency. With real-time operational data at their fingertips,
Spirit’s Ramp Service Agents are empowered to proactively address
any issues and reduce baggage-related flight delays.
“At Spirit, we’re passionate about continuously optimizing our
operations and helping our Team Members work more efficiently and
effectively, and TA Ramp is helping us do just that,” said Jason
Fogelman, Senior Director of Airport Innovation, Standards and
Training at Spirit Airlines. “We’re excited to invest in technology
that supports our Service and Savvy Values by delivering a great
experience for our Guests and reducing costs to help keep fares
low.”
Spirit has been a long-time partner with TA Connections,
leveraging TA Crew Hub and TA Disruption Hub to manage lodging and
logistics for Team Members and Guests affected by travel
disruptions. TA Ramp, which Spirit Airlines began using in 2019,
has transformed the ramp for Agents the same way TA Crew Hub and TA
Disruption Hub has transformed the Crew and Guest experience.
Thanks to the latest version of TA Ramp with its advanced camera
scanning technology, airlines are seeing further improvement in
communications, a reduction in mishandled bags and significantly
reduced ramp operation costs.
“It can be challenging to communicate in the busy ramp
environment, making operations a top-of-mind area of opportunity
for our customers,” said Mike Appleton, President of TA
Connections. “By coupling scanning technology with real-time data,
TA Ramp has revolutionized operations for our airline partners– and
we’re thrilled to see it deliver tremendous cost-saving results for
Spirit Airlines.”
With a legacy of 24 years of innovation, TA Connections is
committed to automating operations for airlines. With a suite of
solutions that manages crew layover lodging and logistics and
streamlines resolution for disrupted passengers, TA Connections is
focused on continuous advancements and transforming processes for
its more than 140 airline and cruise line companies. For additional
information on TA Ramp and the full suite of TA Connections
offerings, visit www.TAConnections.com.
About TA Connections
TA Connections, a Corpay brand, is the world’s leading provider
of technology and services for crew and passenger lodging and
logistics management. Our next-gen suite of solutions automates
travel, payments, and scheduling for crews and disrupted passengers
all while saving costs, and improving the customer experience. We
are transforming the way airlines manage their operations,
delivering innovative tools that enable them to make smarter,
data-driven decisions while delighting the world’s most mobile
workforce. TA Connections is headquartered in Miami, FL, with local
offices in Scottsdale, Atlanta, London, Chicago, and Singapore. Get
Connected with TAConnections.com
About Spirit Airlines
Spirit Airlines (NYSE: SAVE) is committed to delivering the best
value in the sky. We are the leader in providing customizable
travel options starting with an unbundled fare. This allows our
Guests to pay only for the options they choose — like bags, seat
assignments, refreshments and Wi-Fi — something we call À La
Smarte®. Our Fit Fleet® is one of the youngest and most
fuel-efficient in the United States. We serve destinations
throughout the U.S., Latin America and the Caribbean, making it
possible for our Guests to venture further and discover more than
ever before. We are committed to inspiring positive change in the
communities where we live and work through the Spirit Charitable
Foundation. Come save with us at spirit.com.
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Jessica Berger jessica.berger@fleetcor.com 1-866-966-8866
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