Enhance Customer Communications with GhostDraft’s New Guidewire Marketplace App
May 20 2022 - 7:55AM
Business Wire
Guidewire (NYSE: GWRE) and GhostDraft, an end-to-end customer
communications and digital experience platform provider, announced
that GhostDraft’s new Ready for Guidewire validated accelerator is
now available to PolicyCenter users in the Guidewire
Marketplace.
According to McKinsey, companies offering “best-in-class
customer experiences grow faster and more profitably.” In fact, its
research demonstrates that “improving the customer experience can
do far more to drive profitable growth than raising advertising
spending or lowering prices.” With great customer experiences,
insurers can boost their customer satisfaction, leading to customer
loyalty and enhanced company growth. GhostDraft’s cloud-based
customer communication management solution helps insurers deliver
better communication experiences for their customers, building
strong customer relationships and increasing customer
satisfaction.
GhostDraft empowers insurers to deliver omnichannel
communications to policyholders by giving non-technical users
authoring control to design and generate policy documents
independently. With GhostDraft’s accelerator for Intuitive Customer
Communications Management, insurers can easily create customized
manuscript endorsements directly within PolicyCenter, enhancing
efficiency. Users can build manuscript endorsements in a robust
Microsoft Word-like environment, enabling them to maintain
consistent formatting and optimize the manuscripting process.
GhostDraft’s technology allows insurers to create one branded
template and reuse it with new content, ensuring compliance and
brand consistency across documents. Users can subscribe to over 10
lines of pre-configured ISO template libraries, accelerating speed
to market and helping insurers gain real-time ISO updates.
“GhostDraft and Guidewire both share a rich history of
successful implementations, deep domain experience, and a
commitment to delivering quality software and services to the
insurance industry,” said Angie Winn, VP of Business Development
and Alliances, GhostDraft. “Integrating our technology with
PolicyCenter will help our shared customers build lasting
relationships with their policyholders, while increasing their
efficiency and agility.”
“We congratulate GhostDraft on the release of its new app for
PolicyCenter,” said Becky Mattick, Vice President, Global Solution
Alliances, Guidewire. “GhostDraft’s technology frees up valuable
time for insurers’ IT employees to focus on other essential
projects, while empowering non-technical users to manage
personalized omnichannel documents at scale. We are excited to
offer these benefits and the value they provide to our shared
customers through GhostDraft’s app.”
About GhostDraft
GhostDraft empowers insurers to transform communications into
engaging experiences fast. For over three decades, carriers have
used GhostDraft’s intuitive end-to-end customer communications and
digital experience platform designed for insurance. As a result,
65+ insurers leverage GhostDraft to streamline the lifecycle of
personalized omnichannel communications at scale. The GhostDraft
suite integrates into your business to create better experiences,
greater efficiency, reduced compliance risk, and more agility.
Discover what you can do with GhostDraft:
http://www.ghostdraft.com.
About Guidewire PartnerConnect ecosystem and Ready for
Guidewire
Guidewire PartnerConnect Solution partners provide software,
technology, and data solutions as well as insurance support
services. Our Solution partners help drive business value and
innovation for insurers by developing and delivering integrations,
extensions, apps, and other complementary solutions for Guidewire
products. All of our Ready for Guidewire partner solutions are
validated for security, quality, and compatibility with Guidewire,
and can be found on the Guidewire Marketplace.
For more information about Guidewire PartnerConnect, please
visit http://www.guidewire.com/partners.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and AI to deliver our platform as a cloud service. More
than 450 insurers, from new ventures to the largest and most
complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with 1,000+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on Twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s
trademarks, visit https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20220520005009/en/
Melissa Cobb Senior Public Relations Manager Guidewire Software,
Inc. +1.650.357.5324 mcobb@guidewire.com
Tori Combs Marketing Manager GhostDraft +1.812.820.4996
tori.combs@ghostdraft.com
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