New Zealand entity of global insurer leveraging
Guidewire Cloud to increase business agility and deliver more value
to policyholders
Aioi Nissay Dowa Management New Zealand (NZ) and Guidewire
(NYSE: GWRE) announced that Aioi Nissay Dowa Management NZ has
successfully deployed InsuranceSuite on Guidewire Cloud to power
its core operations, simplify IT, respond to changing market
demands, and deliver more value to agents, brokers, and
policyholders. The company has implemented InsuranceSuite on
Guidewire Cloud for its Domestic Motor, Commercial Motor, and
Payment Protection lines of business. Guidewire PartnerConnect
Consulting partner Tenzing, part of the Tech Mahindra group, led
the implementation project.
“Guidewire is providing improved security, flexibility, and
business process optimization, enabling us to adapt rapidly to
changing customer and market needs and stay ahead of our
competition by implementing new product innovations quickly. Their
innovative solutions like Advanced Product Designer means that we
can spin up new products quickly,” said Simone Labady, chief
executive officer, Aioi Nissay Dowa Management NZ. “Partnering with
Guidewire and having access to InsuranceSuite signifies much more
than just a decision to implement a core insurance system; it is an
alignment of cultures and visions for the future. This was
imperative when we were looking for a partner, and Guidewire is a
Tier 1 solution provider who I know will stay ahead of the curve
with respect to product development.”
Aioi Nissay Dowa Management NZ selected InsuranceSuite on
Guidewire Cloud in November 2020. Labady added, “By implementing
InsuranceSuite on Guidewire Cloud, we were able to accomplish the
project ahead of schedule and on budget. The Guidewire screen
design is well articulated, straightforward, and optimized to
enable faster processing times to serve customers quickly. Our
users are excited and engaged in the continuous improvement of the
system. They are enjoying the simplicity of being able to manage
their workloads so they can focus on response times and improve the
customer experience.”
Chris Day, managing director, Tenzing, said, “We are honored to
have led this highly successful project to implement InsuranceSuite
on Guidewire Cloud at Aioi Nissay Dowa Management NZ. The seamless
way the wider Aioi, Tenzing, and Guidewire team came together
allowed us to collectively focus on what mattered to the Aioi
business.”
“We congratulate Aioi Nissay Dowa Management NZ on its
successful InsuranceSuite deployment on the Guidewire Cloud,” said
Roland Slee, managing director, Asia-Pacific at Guidewire. “We
admire Aioi Nissay Dowa Management NZ’s mission of taking the worry
out of motor vehicle insurance and helping customers get back on
the road as soon as possible. We look forward to helping the
company leverage Guidewire Cloud to keep its promise to Kiwis to
offer the best, unbiased advice, to honour its commitments, and to
be accountable for providing a consistently high level of
service.”
Aioi Nissay Dowa Management NZ also deployed Guidewire DataHub
and Guidewire InfoCenter as its enterprise-wide data management and
analytics systems, and SmartCOMM™ from Smart Communications for
customer communications management. Guidewire is a reseller of
Smart Communications, a Guidewire PartnerConnect Solution
member.
About Aioi Nissay Dowa Insurance New Zealand
Aioi Nissay Dowa Management NZ is part of the global MS&AD
Insurance Group. We contribute to the development of a vibrant
society and help secure a sound future for the planet, by enabling
safety and peace of mind through insurance and financial services
businesses. We create value by offering a variety of products and
services, to prevent risks from occurring or minimizing the impact
of those risks and to reduce the economic burden when those risks
materialize. By doing so, we help create an environment where
customers can live and conduct business in a secure manner.
Aioi Nissay Dowa Management NZ is a strong purpose-led and
values-driven organisation and is proud to be celebrating 20 years
of operating in New Zealand.
For more information, please visit www.aioi.co.nz.
About Tenzing
Tenzing has partnered with Guidewire since 2007 and our enduring
relationship, coupled with our deep understanding of the insurance
industry, enables us to focus on what is most important to our
clients. We are committed to ensuring we intimately understand the
capabilities offered by new Guidewire Cloud releases, ensuring
maximum value is extracted from the platform and realised by our
clients.
The Aioi implementation is the only Guidewire Cloud platform
currently deployed in the Japan and Asia-Pacific region and Tenzing
is proudly the first Australia-New Zealand Guidewire PartnerConnect
consulting firm to be awarded ‘cloud specialisation’ in the
region.
Tenzing is a wholly owned subsidiary of Tech Mahindra.
For more information, please visit
https://www.tenzing.co.nz/.
About Guidewire Software
Guidewire is the platform P&C insurers trust to engage,
innovate, and grow efficiently. We combine digital, core,
analytics, and AI to deliver our platform as a cloud service. More
than 450 insurers, from new ventures to the largest and most
complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable
their success. We are proud of our unparalleled implementation
track record, with 1,000+ successful projects, supported by the
largest R&D team and partner ecosystem in the industry. Our
marketplace provides hundreds of applications that accelerate
integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow
us on Twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s trademarks, visit
https://www.guidewire.com/legal-notices.
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version on businesswire.com: https://www.businesswire.com/news/home/20220523005243/en/
Diana Stott Director, Communications Guidewire Software, Inc.
+1.650.356.4941 dstott@guidewire.com
Sydney Hill HR & Training Manager Aioi Nissay Dowa Insurance
New Zealand +64 800226888 aioi.hr@aioi.co.nz
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