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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from      to
Commission file number 001-40684
PowerSchool Holdings, Inc.
(Exact name of registrant as specified in its charter)
Delaware 85-4166024
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
150 Parkshore Drive
Folsom, CA
(Address of Principal Executive Offices)
95630
(Zip Code)

(877) 873-1550
(Registrant’s telephone number, including area code)
Not applicable
(Former name or former address, if changed since last report)
Securities registered pursuant to Section 12(b) of the Act:
Title of Each Class of
Securities to be Registered
Trading Symbol
Name of each exchange on which registered
Class A Common Stock, par value $0.0001 per share
PWSC The New York Stock Exchange
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports); and (2) has been subject to such filing requirements for the past 90 days.
Yes No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,”
“accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).
Yes No

The registrant had 198,401,832 shares of common stock outstanding as of October 31, 2021.



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3



Part I - Financial Information
Item 1. - Financial Statements (Unaudited)
POWERSCHOOL HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)
As of September 30, 2021 As of December 31, 2020
Assets
Current Assets:
Cash and cash equivalents $ 91,013  $ 52,734 
Accounts receivable—net of allowance of $5,320 and $7,869 respectively
85,056  47,977 
Prepaid expenses and other current assets 41,271  22,799 
Total current assets 217,340  123,510 
Property and equipment - net 16,030  17,069 
Capitalized product development costs - net 76,573  58,894 
Goodwill 2,447,357  2,213,367 
Intangible assets - net 822,662  763,459 
Other assets 27,731  24,401 
Total assets $ 3,607,693  $ 3,200,700 
Liabilities and Stockholders'/Members’ Equity
Current Liabilities:
Accounts payable $ 10,280  $ 11,145 
Accrued expenses 65,471  53,698 
Deferred revenue, current 344,547  229,622 
Revolving credit facility —  40,000 
Current portion of long-term debt 7,750  8,450 
Total current liabilities 428,048  342,915 
Noncurrent Liabilities:
Other liabilities 7,500  7,535 
Deferred taxes 301,456  6,483 
Tax Receivable Agreement liability 403,799  — 
Deferred revenue—net of current 5,471  5,568 
Long-term debt, net 734,620  1,160,326 
Total liabilities 1,880,894  1,522,827 
Commitments and contingencies (Note 12)
Stockholders'/Members’ Equity:
Members’ investment —  1,855,730 
Class A common stock, $0.0001 par value per share, 500,000,000 shares authorized, 157,918,049 shares issued and outstanding as of September 30, 2021. No shares issued and outstanding as of December 31, 2020.
16 — 
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Class B common stock, $0.0001 par value per share, 300,000,000 shares authorized, 39,928,472 shares issued and outstanding as of September 30, 2021. No shares issued and outstanding as of December 31, 2020.
4 — 
Additional paid-in capital 1,390,251  — 
Accumulated other comprehensive (loss) income (226) 441 
Accumulated deficit (152,695) (178,298)
Total stockholders'/members’ equity attributable to PowerSchool Holdings, Inc. 1,237,350  1,677,873 
Non-controlling interest 489,449  — 
Total stockholders'/members’ equity 1,726,799  1,677,873 
Total liabilities and stockholders'/members' equity $ 3,607,693  $ 3,200,700 
See notes to condensed consolidated financial statements.

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POWERSCHOOL HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(in thousands except for per-share data)

Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 2021 2020
Revenue:
Subscriptions and support $ 124,272  $ 95,118  $ 349,126  $ 271,372 
Service 18,497  14,154  47,533  36,558 
License and other 6,183  6,311  15,843  10,864 
Total revenue 148,952  115,583  412,502  318,794 
Cost of revenue:
Subscriptions and support 35,138  27,406  97,802  79,311 
Service . 14,482  10,471  37,971  29,511 
License and other . 618  336  1,547  951 
Depreciation and amortization 13,094  9,866  37,696  28,783 
Total cost of revenue 63,332  48,079  175,016  138,556 
Gross profit 85,620  67,504  237,486  180,238 
Operating expenses:
Research and development 24,400  15,197  64,874  48,124 
Selling, general, and administrative 47,276  21,302  103,260  67,432 
Acquisition costs 295  21  6,074  23 
Depreciation and amortization 16,103  13,539  46,816  41,356 
Total operating expenses 88,074  50,059  221,024  156,935 
Income (loss) from operations (2,454) 17,445  16,462  23,303 
Interest expense—Net 12,857  15,801  51,416  52,752 
Loss on extinguishment of debt 12,905  —  12,905  — 
Other income (expenses)—Net (403) 1,111  (634) (669)
Income (loss) before income taxes (27,813) 533  (47,225) (28,780)
Income tax expense (benefit) (2,685) 106  (20,035) 64 
Net income (loss) (25,128) 427  (27,190) (28,844)
Less: Net loss attributable to non-controlling interest (5,752) —  (5,752) — 
Net income (loss) attributable to PowerSchool Holdings, Inc. (19,376) 427  (21,438) (28,844)
Net loss attributable to the PowerSchool Holdings, Inc. per share of Class A common stock - basic and diluted $ (0.12) $   $ (0.14) $  
Weighted average shares of Class A common stock outstanding - basic and diluted 156,962,167    156,962,167   
Other comprehensive income (loss)—Foreign currency translation (336) 207  (564) (138)
Total other comprehensive income (loss) (336) 207  (564) (138)
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Less: comprehensive loss attributable to non-controlling interest $ (11) $ —  $ (57) $ — 
Comprehensive income (loss) attributable to PowerSchool Holdings, Inc. $ (19,701) $ 634  $ (21,945) $ (28,982)
See notes to consolidated financial statements
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POWERSCHOOL HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’/ MEMBERS’ EQUITY
(in thousands)
Members investment Class A common stock Class B common stock Additional paid-in capital Accumulated other comprehensive (loss) income Accumulated deficit Non-controlling interest Total
Shares Amount Shares Amount
Balance—December 31, 2020 $ 1,855,730  —  $ —  —  $ —  $ —  $ 441  $ (178,298) $ —  $ 1,677,873 
Repurchase of management incentive units (448) —  —  —  —  —  —  —  —  (448)
Management incentive unit-based compensation 1,364  —  —  —  —  —  —  —  —  1,364 
Foreign currency translation —  —  —  —  —  —  153  —  —  153 
Net Income —  —  —  —  —  —  —  483  —  483 
Balance—March 31, 2021 $ 1,856,646  —  $ —  —  $ —  $ —  $ 594  $ (177,815) $ —  $ 1,679,425 
Management incentive unit-based compensation 1,373  —  —  —  —  —  —  —  —  1,373 
Foreign currency translation —  —  —  —  —  —  (381) —  —  (381)
Net loss —  —  —  —  —  —  —  (2,545) —  (2,545)
Balance—June 30, 2021 $ 1,858,019  —  $ —  —  $ —  $ —  $ 213  $ (180,360) $ —  $ 1,677,872 
Activity prior to IPO and organizational transactions: —  —  —  —  —  —  —  —  —  — 
Management incentive unit-based compensation 467  —  —  —  —  —  —  —  —  467 
Foreign currency translation —  —  —  —  —  —  (55) —  —  (55)
Net Income —  —  —  —  —  —  —  553  —  553 
Balance—July 30, 2021 $ 1,858,486  —  $ —  —  $ —  $ —  $ 158  $ (179,807) $ —  $ 1,678,837 
Effects of the IPO and organizational transactions: —  —  —  —  —  —  —  —  —  — 
Issuance of Class A common stock in the IPO, net of underwriting discount, commissions and deferred offering costs 157,918  16  —  —  754,448  —  —  —  754,464 
Issuance of Class B common stock —  —  —  39,928  —  —  —  — 
Effects of organizational transactions (1,858,486) —  —  —  —  1,370,041  —  —  488,445  — 
Allocation of equity to non-controlling interests —  —  —  —  —  (51,700) —  47,041  4,659  — 
Establishment of tax receivable agreement liability —  —  —  —  —  (403,799) —  —  —  (403,799)
Adjustment to deferred taxes —  —  —  —  —  (287,549) —  —  (287,549)
Activity subsequent to the IPO and organizational transactions: —  —  —  —  —  —  —  —  —  — 
Stock-based compensation —  —  —  —  —  10,907  —  —  —  10,907 
Foreign currency translation —  —  —  —  —  —  (384) —  —  (384)
Allocation of equity to non-controlling interests —  —  —  —  —  (2,097) —  —  2,097  — 
Net loss —  —  —  —  —  —  —  (19,929) (5,752) (25,681)
Balance—September 30, 2021 $ —  157,918  $ 16  39,928  $ $ 1,390,251  $ (226) $ (152,695) $ 489,449  $ 1,726,799 
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Members investment Class A common stock Class B common stock Additional paid-in capital Accumulated other comprehensive (loss) income Accumulated deficit Non-controlling interest Total
Shares Amount Shares Amount
Balance—December 31, 2019 $ 1,851,127  —  $ —  —  $ —  $ —  $ 88  $ (131,650) $ —  $ 1,719,565 
Management incentive unit-based compensation 1,412  —  —  —  —  —  —  —  —  1,412 
Foreign currency translation —  —  —  —  —  —  (528) —  —  (528)
Net loss —  —  —  —  —  —  —  (16,882) —  (16,882)
Balance—March 31, 2020 $ 1,852,539  —  $ —  —  $ —  $ —  $ (440) $ (148,532) $ —  $ 1,703,567 
Repurchase of management incentive units (989) —  —  —  —  —  —  —  —  (989)
Management incentive unit-based compensation 1,410  —  —  —  —  —  —  —  —  1,410 
Foreign currency translation —  —  —  —  —  —  183  —  —  183 
Net loss —  —  —  —  —  —  —  (12,389) —  (12,389)
Balance—June 30, 2020 $ 1,852,960  —  $ —  —  $ —  $ —  $ (257) $ (160,921) $ —  $ 1,691,782 
Management incentive unit-based compensation 1,398  —  —  —  —  —  —  —  —  1,398 
Foreign currency translation —  —  —  —  —  —  207  —  —  207 
Net loss —  —  —  —  —  —  —  427  —  427 
Balance—September 30, 2020 $ 1,854,358  —  $ —  —  $ —  $ —  $ (50) $ (160,494) $ —  $ 1,693,814 

See notes to consolidated financial statements.
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POWERSCHOOL HOLDINGS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
Nine Months Ended
September 30,
2021 2020
Cash flows from operating activities:
Net loss $ (27,190) $ (28,844)
Adjustments to reconcile net loss to net cash used in operating activities:
Loss on extinguishment of debt 12,905  — 
Depreciation of property and equipment 4,954  5,712 
Amortization of intangible assets 68,197  58,769 
Amortization of capitalized product development costs 11,345  5,669 
Loss on disposal/retirement of property and equipment 27  101 
Provision for allowance for doubtful accounts 127  117 
Management incentive unit-based compensation 13,455  4,220 
Amortization of debt issuance costs and discount 8,202  4,117 
Changes in operating assets and liabilities — net of effects of acquisitions:
Accounts receivables (28,982) (30,271)
Prepaid expenses and other current assets (4,333) (3,459)
Other assets (1,667) (3,959)
Accounts payable (1,995) (4,330)
Accrued expenses 1,246  (5,028)
Other liabilities (192) (178)
Deferred taxes (21,406) (1,040)
Deferred revenue 88,193  64,689 
Net cash provided by operating activities 122,886  66,285 
Cash flows from investing activities:
Purchases of property and equipment (3,222) (3,019)
Proceeds from sale of property and equipment — 
Investment in capitalized product development costs (28,278) (25,490)
Acquisitions—net of cash acquired (319,230) 121 
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Nine Months Ended
September 30,
2021 2020
Net cash used in investing activities (350,730) (28,385)
Cash flows from financing activities:
Proceeds from Revolving Credit Agreement 55,000  61,000 
Proceeds from Bridge Loan 315,200  — 
Repayment of Bridge Loan (320,000) — 
Repayment of Second Lien Debt (365,000) — 
Repayment of Revolving Credit Agreement (95,000) (61,000)
Repayment of Incremental Facility (68,775) (350)
Repayment of First Lien Debt (5,813) (5,813)
Payments for repurchase of management incentive units (448) (989)
Payments of deferred offering costs (11,753) — 
Payment of debt issuance costs (2,823) — 
Repayment of capital leases (25) (36)
Proceeds from Initial Public Offering 766,075  — 
Net cash provided by (used in) financing activities 266,638  (7,188)
Effect of foreign exchange rate changes on cash (515) (701)
Net increase in cash, cash equivalents, and restricted cash 38,279  30,011 
Cash, cash equivalents, and restricted cash—Beginning of period 53,246  39,491 
Cash, cash equivalents, and restricted cash—End of period $ 91,525  $ 69,502 
Supplemental disclosures of cash flow information:
Cash paid for interest $ 44,774  $ 57,274 
Cash paid for income taxes 1,399  3,340 
Non-cash investing and financing activities:
Property and equipment additions in accounts payable and accrued liabilities $ 234  $ 82 
Capitalized interest related to investment in capitalized product development costs 267  394 
Reconciliation of cash, cash equivalents, and restricted cash
Cash and cash equivalents $ 91,013  $ 69,002 
Restricted cash, included in other current assets 512  500 
Total cash, cash equivalents, and restricted cash $ 91,525  $ 69,502 
See notes to consolidated financial statements.
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POWERSCHOOL HOLDINGS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
1. BUSINESS

Background and Nature of Operations

PowerSchool Holdings, Inc. (the “Company,” “PowerSchool,” “we,” “us,” or “our”) was formed as a Delaware corporation on November 30, 2020 for the purpose of completing an initial public offering (“IPO”) and related organizational transactions in order to carry on the business of PowerSchool Holdings LLC (“Holdings LLC”), formerly known as Severin Holdings, LLC.

The Company’s cloud platform is an integrated, enterprise-scale suite of solutions purpose-built for the K-12 education market. The Company’s platform is embedded in school workflows and is used by educators, students, administrators, and parents. Its cloud-based technology platform helps schools and districts efficiently manage state reporting and related compliance, special education, finance, human resources, talent, registration, attendance, funding, learning, instruction, grading, assessments and analytics in one unified platform. The Company’s integrated technology approach streamlines operations, aggregates disparate data sets, and develops insights using predictive modelling and machine learning.

The Company is headquartered in Folsom, California, and together with its subsidiaries has locations in the United States (“U.S.”), Canada, and India.

Initial Public Offering

On July 30, 2021, the Company completed the IPO of 39,473,685 shares of Class A common stock, par value $0.0001 per share, at an offering price of $18.00 per share, and received $673.2 million in IPO proceeds, net of $37.3 million in underwriting discounts and commissions.

In connection with the consummation of the IPO on July 30, 2021, the Company consummated the following transactions (the “Organizational Transactions”):

Holdings LLC's operating agreement was amended and restated to (i) modify its capital structure by replacing the membership interests then held by its existing owners with a new class of membership interests (“LLC Units”) held initially by Severin Topco LLC (“Topco LLC”), a portion of which have a participation threshold (the “Participation Units”) and (ii) appoint the Company as the sole managing member of Holdings LLC.

The Company engaged in a series of transactions that resulted in holders of time-based management incentive units (“MIUs”) in Topco LLC receiving, in the aggregate, (i) 1,208,770 shares of unrestricted Class A common stock and (ii) 657,661 restricted shares of Class A common stock in exchange for vested and unvested time-based MIUs, respectively. The restricted shares are subject to the same time-based vesting schedule as prior to the exchange. The existing performance-based MIUs were exchanged for LLC Units. In connection with the Organizational Transactions, the vesting conditions on these MIUs were modified as described in Note 14.

The Company issued 39,928,472 shares of Class B common stock, par value $0.0001 per share, which provides no economic rights, to Topco LLC, on a one-to-one basis with the number of LLC Units (other than Participation Units) the Company owns, for nominal consideration.

Certain entities (the “Blocker Entities”) through which the funds associated with Onex Partners Manager LP (“Onex”) and Vista Equity Partners, known collectively as the “Principal Stockholders”, held their ownership interests in Topco LLC, engaged in a series of transactions (the “Blocker Contributions”) that resulted in each of the Blocker Entities becoming subsidiaries of the Company.

The Company entered into an exchange agreement (the “Exchange Agreement”) with Topco LLC pursuant to which Topco LLC is entitled to exchange LLC Units (other than Participation Units), together with an equal number of shares of Class B common stock, for shares of Class A common stock on a one-for-one basis or, at its election, for cash from a substantially concurrent public offering or private sale (based on the
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price of the Class A common stock in such public offering or private sale). Participation Units may be exchanged for a number of shares of Class A common stock equal to the then current value of a share of Class A common stock less the applicable participation threshold multiplied by the number of Participation Units being exchanged, divided by the then current value of Class A common stock.

The Company entered into a tax receivable agreement (the “Tax Receivable Agreement”) with Topco LLC, and the Principal Stockholders that provides for the payment by the Company to Topco LLC and the Principal Stockholders, collectively, of 85% of the amount of cash savings, if any, in U.S. federal, state and local income taxes.

The Company’s corporate structure following the IPO is commonly referred to as an “Up-C” structure, which is commonly used by partnerships and limited liability companies when they undertake an initial public offering of their business. The Up-C structure, together with the Tax Receivable Agreement, allows the owners of Holdings LLC at the time of the IPO to continue to realize tax benefits associated with owning interests in an entity that is treated as a partnership, or “pass-through” entity, for income tax purposes following the IPO. One of these benefits is that future taxable income of Holdings LLC that is allocated to such owners will be taxed on a flow-through basis and therefore will not be subject to corporate taxes at the entity level. Additionally, because the LLC Units that the owners at the time of the IPO will continue to hold are exchangeable for shares of Class A common stock or, at the Company’s option, for cash, the Up-C structure also provides the owners of Holdings LLC at the time of the IPO potential liquidity that holders of non-publicly traded limited liability companies are not typically afforded.

On August 10, 2021, the underwriters exercised the option to purchase an additional 5,447,581 shares of Class A common stock and the Company received an additional $92.9 million in the proceeds upon exercise of this option, net of $5.1 million in underwriting discounts and commissions. As a result of the Organizational Transactions described above, following the IPO and the exercise by the underwriters of their option to purchase additional shares, (i) the investors in the IPO own 44,921,266 shares of the Class A common stock; and (ii) Topco LLC owns 39,928,472 LLC Units (other than Participation Units), 39,928,472 shares of Class B common stock, and 3,730,246 Participation Units. The Class A and Class B common stock collectively represented approximately 79.8% and 20.2% of the voting power in the Company, respectively.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
The accompanying interim condensed consolidated balance sheets as September 30, 2021 and December 31, 2020, the interim condensed consolidated statements of operations and comprehensive loss, and members’ equity for the three and nine months ended September 30, 2020 and 2021, and cash flows for the nine months ended September 30, 2020 and 2021, and the notes to such interim condensed consolidated financial statements are unaudited.
These unaudited interim condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) and the applicable rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) for interim financial information. As permitted under those rules, we condensed or omitted certain footnotes or other financial information that are normally required by GAAP for annual financial statements. We have included all adjustments necessary for a fair presentation of the results of the interim period. These adjustments consist of normal and recurring items. Our unaudited interim consolidated financial statements should be read in conjunction with the audited annual consolidated financial statements and related notes.
These unaudited interim condensed consolidated financial statements have been prepared on the same basis as the annual consolidated financial statements and, in management’s opinion, include all adjustments necessary to state fairly the consolidated financial position of the Company as of September 30, 2021, the results of operations for the three and nine months ended September 30, 2020 and 2021 and cash flows for the nine months ended September 30, 2020 and 2021. The results of operations for the three and nine months ended September 30, 2021 and cash flows for the nine months ended September 30, 2021 are not necessarily indicative of the results expected for the year ending December 31, 2021 or any future interim or annual period.
Principles of Consolidation
The accompanying condensed consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.
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Use of Estimates
Use of estimates is required in the preparation of the consolidated financial statements in conformity with GAAP. Management makes estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. On an ongoing basis, management evaluates its estimates and judgments. Management bases its estimates and judgments on historical experience and on various other factors that it believes are reasonable under the circumstances. The estimates the Company evaluates includes those related to revenue recognition, allowance for doubtful accounts, capitalized product development costs, goodwill and intangible asset valuation, share-based compensation, and income taxes. Actual results could differ from those estimates under different assumptions or conditions including, but not limited to, the continued uncertainty surrounding the rapidly changing market and economic conditions due to the novel Coronavirus Disease 2019 (“COVID-19”) pandemic.
Recent Accounting Pronouncements Not Yet Adopted
In February 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) No. 2016-02, Leases, which requires an entity to recognize right-of-use assets and lease liabilities on its balance sheet and disclose key information about leasing arrangements. The guidance offers specific accounting guidance for a lessee, lessor, and sale and leaseback transactions. Lessees and lessors are required to disclose qualitative and quantitative information about leasing arrangements to enable a user of the financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. Leases will be classified as either finance or operating, with the classification affecting the pattern of expense recognition in the income statement. The guidance is effective for the Company beginning on January 1, 2022 and requires a modified retrospective adoption, with early adoption permitted. Although the Company is currently evaluating the impact of this guidance on its consolidated financial statements, the Company expects that most of its operating lease commitments will be recognized as operating lease liabilities and right-of-use assets upon adoption of the new guidance.
In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (ASU 2016-13). This update changes the accounting for recognizing impairments of financial assets, such that credit losses for certain types of financial instruments will be estimated based on expected losses. The update also modifies the impairment models for available-for-sale debt securities and for purchased financial assets with credit deterioration since their origination. ASU 2016-13 is effective for the Company beginning on January 1, 2023. Early adoption is permitted after for periods beginning after December 15, 2018. The Company is currently evaluating the impact of ASU 2016-13 on its consolidated financial statements.
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform: Facilitation of the Effects of Reference Rate Reform on Financial Reporting (ASU 2020-04) and subsequently ASU No. 2021-01, Reference Rate Reform (Topic 848) in January 2021. The guidance provides optional expedients and exceptions for applying U.S. GAAP to contract modifications and hedging relationships, subject to meeting certain criteria, that reference London Interbank Offered Rate (“LIBOR”) or other reference rate expected to be discontinued in 2022 or potentially 2023 (pending possible extension). The optional expedients within ASU 2020-04 are effective as of March 12, 2020 through December 31, 2022 and may be applied prospectively. The Company is currently evaluating the impact of adopting the guidance on its consolidated financial statements.
Accounting Pronouncements Recently Adopted
On January 1, 2021, we adopted ASU No. 2018-15, Intangibles - Goodwill and Other - Internal- Use Software, ASU No. 2018-13, Fair Value Measurement (Topic 820) and ASU No. 2017-04, Intangibles—Goodwill and Other: Simplifying the Test for Goodwill Impairment. The adoption of these accounting pronouncements did not have a material impact on the Company’s consolidated financial statements.
Revenue Recognition
The Company generates revenue from the following sources: (i) software-as-a-service (“SaaS”) offerings in cloud and hosted environments; (ii) professional services including implementation, consulting, customization, training and data migration services; (iii) software license; (iv) software maintenance; and (v) reseller arrangements.
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Revenue is recognized when promised goods or services are transferred to customers in an amount that reflects the consideration to which the Company expects to be entitled in exchange for those goods or services by following a five-step process:
1.Identify the contract(s) with a customer
2.Identify the performance obligations in the contract
3.Determine the transaction price
4.Allocate the transaction price to the performance obligations in the contract
5.Recognize revenue when (or as) the Company satisfies a performance obligation
The Company identifies enforceable contracts with a customer when the agreement is signed and has determined that contract terms are generally 12 months since customers are generally permitted to terminate after 12 months without incurring a penalty. The Company also evaluates whether any optional periods represent a material right. Some of the Company’s contracts with customers contain multiple performance obligations. For these contracts, the Company accounts for individual performance obligations separately if they are distinct. Transaction price includes both fixed and variable consideration. However, the Company only includes variable consideration in the transaction price to the extent that a significant reversal in the amount of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. The transaction price is allocated to the separate performance obligations on a relative standalone selling price basis. The Company determines the standalone selling prices based on its overall pricing objectives, taking into consideration market conditions and other factors, including the value of its contracts, the products sold, customer demographics, geographic locations, and the number and types of users within the Company’s contracts. Revenue is recognized net of any taxes collected from customers, which are subsequently remitted to governmental entities (e.g., sales and other indirect taxes).
The following describes the nature of the Company’s primary types of revenue and related revenue recognition policies:
SaaS Offerings
The Company offers SaaS-based solutions to customers that purchase remote access to its software and its functionality. For the Company’s SaaS offerings, the nature of its promise to the customer is to provide continuous access to its application platforms. Accordingly, the Company’s SaaS offerings are generally viewed as stand-ready performance obligations comprised of a series of distinct daily services. The Company typically satisfies its SaaS performance obligations over time as the services are provided. A time-elapsed output method is used to measure progress because its efforts are expended evenly throughout the period and customers benefit consistently throughout the contract term. As such, for fixed-fee contracts, revenue is recognized ratably over the contract period and classified as Subscriptions and Support revenue in the consolidated statements of operations and comprehensive loss.
Professional Services
Professional services revenue is comprised of implementation, consulting, customization, training, and data migration services associated with the Company’s SaaS offerings and licensed software. These services are generally recognized over time, with service durations spanning from several weeks to several months, depending on the scope and complexity of the work. Payment terms for professional services may be based on a fixed fee or charged on a time and materials basis.
Professional services are typically considered distinct performance obligations. The Company’s professional services that are billed on a fixed fee basis are typically satisfied as services are rendered, and the Company generally uses efforts expended (labor hours) to measure progress toward completion as this is considered a faithful representation of the transfer of control of the services given the nature of the performance obligation. For professional services that are billed on a time and materials basis, the Company applies the ‘as-invoiced’ practical expedient. Accordingly, revenue is generally recognized based on the amount that the Company has a right to invoice, as this amount corresponds directly with the value to the customer of the Company’s performance completed to date and is classified as Service revenue in the consolidated statements of operations and comprehensive loss.
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Software License
The Company licenses software that is distinct and has significant stand-alone functionality (i.e., functional IP). Revenue attributable to such arrangements is typically recognized at the point in time when the customer is able to use and benefit from the software, which is generally upon delivery to the customer or upon the commencement of the renewal term. Software license revenue is classified as License and Other revenue in the consolidated statements of operations and comprehensive loss.
Software Maintenance
Software maintenance is comprised of stand-ready services including technical support services and unspecified software updates and upgrades, which are provided on a when-and-if-available basis. Software maintenance is transferred evenly using a time-elapsed output method over the contract term given it is a stand-ready obligation and there is no discernible pattern of performance. Software maintenance revenue is generally based on fixed fees. Payments are typically required annually in advance of the Company’s performance of the relevant services and recognized as revenue ratably over the maintenance term. This revenue is classified as Subscription and Support revenue in the consolidated statements of operations and comprehensive loss.
Reseller Arrangements
The Company has reseller arrangements with several third-party partners. For certain reseller arrangements, the Company does not control the products or services prior to when they are transferred to the customer, Revenue from these arrangements is recorded on a net basis. Reseller revenue is recognized at a point in time when the products or services are resold to the end customer as there are no outstanding performance obligations under these arrangements after the resale. The revenue for these arrangements is classified as License and Other revenue in the consolidated statements of operations and comprehensive loss.
Principal vs. Agent
From time to time the Company enters into arrangements with third parties to offer their products both as integrated into the Company’s offerings as well as add-ons for specific configurations with separate pricing. The Company considers the terms of our arrangements and the economics of the transactions with the third parties to determine the nature of our promise to the customer and whether or not the Company has control of the products or services prior to the transfer to the customer. Where we determine that the nature of our promise is to provide the underlying good or service, we recognize revenue on a gross basis (as the principal) and where the nature of the promise is primarily to facilitate the sale, we recognize revenue on a net basis (as the agent).
Contract Costs
Contract and customer acquisition costs, consisting primarily of sales commissions, are incremental and recoverable costs of obtaining a contract. These costs are capitalized using the portfolio approach and are amortized over the expected period of benefit, which is the estimated life of the technology (determined to be approximately 7 years) provided in the underlying contract. The amortization is determined on a systematic basis that is consistent with the transfer to the customer of the goods or services to which the asset relates. Deferred commissions that will amortize within the next 12-month period are classified as current and included in prepaid expenses and other current assets. The remaining balance is classified as noncurrent and are included in other assets. The Company also applies the practical expedient to expense certain costs as incurred when the amortization period is expected to be one year or less. The practical expedient typically applies to the Company’s professional services offerings.
Contract Balances
The timing of revenue recognition may differ from the timing of invoicing to customers. The Company records a receivable when it can contractually invoice a customer and payment will become due solely based on the passage of time, a contract asset when revenue is recognized prior to invoicing and payment is contingent upon transfer of control of another separate performance obligation, or deferred revenue (contract liability) when consideration is received from or amounts are billed to customers which precedes its performance to fully satisfy the associated performance obligation(s).
Deferred revenue primarily results from the revenue from our SaaS offerings that is billed in advance of when such services are provided by the Company. Deferred revenue that will be realized during the succeeding 12-month period is recorded as current, and the remaining deferred revenue is recorded as non-current.
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Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 days. In instances where the timing of revenue recognition differs from the timing of invoicing, the Company has determined that contracts generally do not include a significant financing component.
Fair Value Measurements
GAAP guidance for fair value measurements clarifies that fair value is an exit price, representing the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability.
The Company has established a fair value hierarchy which prioritizes the inputs to the valuation techniques used to measure fair value into three levels. These levels are determined based on the lowest-level input that is significant to the fair value measurement. Levels within the hierarchy are defined as follows:
Level 1—Unadjusted quoted prices in active markets for identical assets and liabilities;
Level 2—Quoted prices for similar assets and liabilities in active markets (other than those included in Level 1) which are observable, either directly or indirectly; and
Level 3—Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are unobservable.
The Company does not have any assets or liabilities that are required to be recorded at fair value on a recurring basis using values determined by Level 2 or Level 3 inputs. The recorded amounts of cash and cash equivalents, accounts receivable, other current assets, accounts payable, and accrued expenses and other liabilities approximate the fair values principally because of their short-term nature. Short-term and long-term debt are reported at amortized costs in the Company’s consolidated balance sheets. The remaining financial instruments are reported in the Company’s consolidated balance sheets at amounts that approximate current fair values.
Concentration of Credit Risk
The Company’s cash, cash equivalents, and accounts receivable are potentially subject to concentration of credit risk. Cash and cash equivalents are deposited with financial institutions that management believes are creditworthy. As of September 30, 2021 and December 31, 2020, substantially all the Company’s cash has been deposited in low-interest- bearing accounts.
The Company maintains cash balances in excess of the Federal Deposit Insurance Corporation limits at certain financial institutions. We have deposits only with financial institutions believed to have high-quality credit.
The Company maintains an allowance for doubtful accounts receivable based on various factors, including the Company’s review of credit profiles of its customers, contractual terms and conditions, current economic trends, and historical payment experience. The Company had no customers who accounted for more than 10% of accounts receivable as of September 30, 2021 and December 31, 2020 . Since most of these receivables were satisfied in subsequent periods, the Company believes that this does not pose an undue concentration of credit risk on the Company.
The Company had no customers accounting for more than 10% of total revenue for all periods presented.
Cash and Cash Equivalents
The Company considers all highly liquid investment securities with remaining maturities at the date of purchase of three months or less to be cash equivalents.
Accounts Receivable
Accounts receivable primarily includes trade accounts receivable from the Company’s customers. Allowances for doubtful accounts are established based on various factors, including, but not limited to, credit profiles of the Company’s customers, contractual terms and conditions, historical payments, and current economic trends
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including the impact of COVID-19. Accounts receivable are written off or credited on a case-by-case basis, net of any amounts that may be collected.
Property and Equipment
Property and equipment is stated at cost, net of accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of software, equipment, and furniture and fixtures which is generally three to ten years. Buildings are depreciated over a useful life of 20 years or based on the life assigned in the contract. Amortization of leasehold improvements is computed using the shorter of the estimated useful lives or the terms of their respective leases, generally one year to nine years.
Significant improvements that substantially extend the useful lives of assets are capitalized. Expenditures for maintenance and repairs are charged to expense as they are incurred.
Intangible Assets
Intangible assets with estimable useful lives are amortized over their respective estimated useful lives to their estimated residual values using the straight-line method designed to match the amortization to the benefits received.
Leases
An arrangement is or contains a lease if there are specified assets and the right to control the use of a specified asset is conveyed for a period in exchange for consideration. Upon lease inception, the Company classifies leases as either operating or capital leases. Leases are classified as capital leases when the terms of the lease transfers substantially all of the risks and rewards of ownership to the lessee. All other leases are classified as operating leases. For leases that contain rent escalation or rent concession provisions, the Company records rent expense for the total rent payable during the lease term on a straight-line basis over the term of the lease. The Company records the difference between the rent paid and the straight line rent as a deferred rent liability in accrued expenses and other liabilities in the accompanying balance sheet for the current and non-current portions, respectively.
Operating leases are not recognized on the consolidated balance sheet. For capital leases, the Company recognizes capital lease assets and corresponding lease liabilities within the consolidated balance sheet at lease commencement. For income statement purposes, the Company recognizes rent expense on a straight-line basis for operating leases. For capital leases, the Company recognizes interest expense associated with the capital lease liability and depreciation expense associated with the capital lease asset. For capital lease assets and leasehold improvements, the estimated useful lives are limited to either (i) the shorter of the useful life of the asset or (ii) the term of the lease.
Capitalized Product Development Costs
The Company’s software and website development costs are accounted for under the guidance for internal use software and website development costs. The costs in the preliminary stages of development are expensed as incurred. Once an application has reached the development stage, if: (1) the costs are direct and incremental and (2) management has determined that it is probable that the project will be completed and the software will be used to perform the function intended, internal and external costs are capitalized until the application is substantially complete and ready for its intended use. The Company makes ongoing evaluations of the recoverability of its capitalized software projects by comparing the net amount capitalized for each product to the estimated net realizable value of the product. If such evaluations indicate that the unamortized software development costs exceed the net realizable value, the Company writes off the amount by which the unamortized software development costs exceed net realizable value. Capitalized software development costs are being amortized on a straight-line basis over five years to cost of revenue. Useful lives are reviewed at least annually and adjusted if appropriate.
Capitalized Cloud Computing Arrangement Implementation Costs
The Company capitalizes certain qualifying costs to implement cloud computing hosting arrangements that are service contracts. Such qualifying costs include direct costs for third-party consulting services, and does not include software maintenance and training costs, which are expensed as incurred. Capitalization of these costs ceases
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once the software of the hosting arrangement is ready for its intended use. Capitalized costs, net of accumulated amortization, are included in prepaid expenses and non-current assets on the Company’s consolidated balance sheets and amortized using the straight-line method over the expected term of the associated arrangement, including periods that are reasonably expected to be renewed. The amount capitalized is included as a component of net cash used in operating activities in the statements of cash flows.
Capitalized Interest
Interest is capitalized on software products under development. Interest capitalization is based on rates applicable to borrowings outstanding during the period and the balance of qualified assets under development during the period. Capitalized interest is amortized over the useful lives of such assets and the amortization is reported as cost of revenue.
Goodwill Assets
Goodwill is the excess of the purchase price in a business combination over the fair value of identifiable net assets acquired. Goodwill is subject to periodic testing for impairment.
Goodwill is assessed at least annually, but also whenever events or changes in circumstances indicate the carrying values may not be recoverable. Factors that could trigger an impairment review, include (a) significant underperformance relative to historical or projected future operating results; (b) significant changes in the manner of or use of the acquired assets or the strategy for the Company’s overall business, and (c) significant negative industry or economic trends.
The Company conducts an impairment assessment on December 31 of each year taking a qualitative and quantitative evaluation approach to determine if there are any adverse market factors or changes in circumstances indicating that the carrying value of goodwill may not be recoverable. If it is more likely than not that an impairment exists, the Company performs a quantitative test that compares the fair value to the net carrying value and records an impairment of goodwill to the extent that the net carrying value exceeds the fair value equal to the excess amount. There was no goodwill impairment recorded by the Company in any of the periods presented.
Recoverability of Long-Lived and Intangible Assets
The Company evaluates the recoverability of its long-lived assets, including amortizable intangible and tangible assets in accordance with authoritative guidance on accounting for the impairment or disposal of long-lived assets. The Company evaluates long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying value of these assets may not be recoverable. No long-lived asset impairment losses were recorded by the Company during any of the periods presented.
Debt Issuance Costs and Debt Discount
The Company records debt issuance costs as a reduction to the carrying value of the related debt and such amounts are being amortized over the term of the related debt using the straight-line method of amortization, which approximates the effective interest method. Amortization of debt issuance costs are included in interest expense - net on the consolidated statements of operations and comprehensive loss.
The Company accounts for the discounts as an adjustment to the carrying amount and then amortizes the discounts over the terms using the effective interest method.
Deferred Offering Costs
Prior to the Completion of the IPO, the Company recorded deferred offering costs as other assets on its consolidated balance sheets. The costs consist of costs incurred in connection with the Company’s IPO, including certain legal, accounting, printing, and other IPO related costs. After completion of the IPO, these costs were recorded in stockholders’ deficit as a reduction from the IPO proceeds.
As of December 31, 2020, the Company had $0.3 million in deferred offering costs included in other assets on the consolidated balance sheet, respectively. There were no deferred offering costs included in other assets as of September 30, 2021 as the accumulated deferred offering costs of $11.8 million were reclassified to additional paid-in capital upon consummation of the IPO.
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Business Combinations
The Company accounts for acquisitions under the purchase method of accounting in accordance with ASC 805, Business Combinations. The consolidated statements of operations and comprehensive loss include the results of operations of the acquirees since the date of acquisition. The net assets of the acquisition were recorded at their estimated fair values as of the acquisition date.
Share-Based Compensation
Prior to the IPO, certain employees were granted unit-based awards by the Company’s predecessor entity, Holdings LLC, as profit interests based on the estimated fair value of the awards at the date of grant. Holdings LLC utilized the Black-Scholes pricing model for determining the estimated fair value of the unit-based awards on the date that the awards are granted. Given the absence of any active market for the shares underlying the awards, the fair value of the awards was determined with input from management and third-party valuations.
In connection with the Organizational Transactions, certain of these outstanding unit-based awards were converted into restricted and unrestricted shares and restricted stock units (“RSUs”) of PowerSchool Holdings, Inc. After the IPO, the Company uses the publicly quoted price as reported on the New York Stock Exchange as the fair value of the restricted shares, unrestricted shares and its RSUs on their respective grant dates.
For service based awards, compensation expense is recognized on a straight-line basis over the respective requisite service periods of the awards. For performance-based awards where vesting is contingent upon both a service and a performance condition, compensation expense is recognized over the respective requisite service period of the award when achievement of the performance condition is considered probable. Share-based compensation expense is recognized within cost of revenue; research and development; and selling, general, and administrative expense on the consolidated statements of operations and comprehensive loss based on the function of the employees receiving awards. Any forfeitures are accounted for as they occur.
Income Taxes
Holdings LLC is treated as a partnership for income tax reporting purposes. Its members, including the Company, are liable for federal, state, and local income taxes based on their share of Holdings LLC’s taxable income. In addition, the Company is subject to U.S. federal, state, local, and foreign income taxes on the taxable income or loss of certain operating subsidiaries of Holdings LLC that are taxed at the entity level.
The tax provision for interim periods is determined using an estimate of the Company’s annual effective tax rate, adjusted for discrete items, if any, that arise during the period. Each quarter, the Company updates its estimate of its annual effective tax rate, and if the estimated annual effective tax rate changes, the Company makes a cumulative adjustment in such period. The quarterly tax provision and estimate of the Company’s annual effective tax rate are subject to variation due to several factors including variability in pre-tax income (or loss), the mix of jurisdictions to which such income relates, changes in how the Company conducts business, and tax law developments.
Interest and penalties related to unrecognized tax benefits are recorded as income tax expense.
Tax Receivable Agreement
In connection with the Organizational Transactions, the Company entered into a Tax Receivable Agreement with Topco LLC, Vista Equity Partners and Onex whereby the Company agreed to pay 85% of the amount of certain tax benefits to such pre-IPO owners. Payments to be made under the Tax Receivable Agreement will vary depending on several factors, including applicable tax rates and the timing and amount of our future income.
The Company accounts for amounts payable under the Tax Receivable Agreement in accordance with ASC Topic 450, Contingencies. As such, subsequent changes in the fair value of the Tax Receivable Agreement liability between reporting periods are recognized in the statement of operations. See Note 16, Income Taxes, for additional information on the Tax Receivable Agreement.
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Cost of Revenue
The Company includes costs directly related to revenue as a component of cost of revenue. Personnel costs associated with cost of revenue consist of salaries, benefits, bonuses, payroll taxes and stock-based compensation expense.
Subscriptions and support
Subscription and support cost of revenue consists of costs directly related to subscription services, including personnel costs related to operating data centers and customer support operations, hosting and data center related costs, third-party software licenses and allocated facilities and overhead costs.
Service
Service cost of revenue consists of personnel costs related to the delivery of the Company’s service offerings, software, equipment, and information technology related expenses, third-party contractor costs, as well as travel and allocated facilities and overhead costs.
License and other
License and other cost of revenue consists primarily of personnel costs associated with delivering licenses, reseller arrangements, and allocated facilities and overhead costs.
Depreciation and amortization
Depreciation and amortization cost of revenue includes allocated depreciation of its computer and software equipment related to the Company’s customer support operations, hosting and data center related costs and amortization of the Company’s capitalized product development costs and technology intangible assets.
Operating Expenses
The Company’s operating expenses consist of research and development, selling, general, and administrative expenses as well as acquisition costs. Personnel costs are the most significant component of operating expenses and consist of salaries, benefits, bonuses, sales incentives, payroll taxes and stock-based compensation expense, as well as the related overhead costs to support the Company’s staff. Other significant components of operating expenses include events and travel, professional fees, allocated facilities and overhead costs, general marketing and promotion costs, and bad debt expense.
Research and development
Research and development expenses consist primarily of personnel costs and the related overhead costs to support our staff, software and hardware costs, third-party professional fees, and allocated facilities and overhead costs.
Selling, general, and administrative
Selling, general, and administrative expenses consist primarily of personnel costs and the related overhead costs to support the Company’s staff across the corporate functions of sales, executive, finance, human resources, information technology, internal operations and legal, as well as sales commissions, third-party professional fees, bad debt expense, marketing and promotional activities, travel, and allocated costs for facilities and overhead costs.
Acquisition costs
Acquisition costs relate primarily to transaction expenses incurred in relation to the Company’s acquisitions.
Depreciation and amortization
Depreciation and amortization costs include allocated depreciation of the Company’s property and equipment and amortization of customer relationship and trademark intangible assets.
Advertising Expense
Advertising costs are expensed as they are incurred. The Company incurred advertising costs of $1.3 million and $2.3 million for the three and nine months ended September 30, 2021 and $0.4 million and $1.8 million for the
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three and nine months ended September 30, 2020, respectively. Advertising costs are included within sales, general, and administrative expenses on the consolidated statements of operations and comprehensive loss.
Foreign Currencies
The functional currency of our foreign entities is the local currency. Monetary assets and liabilities and transactions denominated in currencies other than an entity’s functional currency are remeasured into its functional currency using current exchange rates, whereas non-monetary assets and liabilities are remeasured using historical exchange rates. The gains and losses resulting from such remeasurements are classified within other expense (income) – net in the Company’s consolidated statements of operations and comprehensive loss in the period of occurrence.
The assets and liabilities of our foreign entities are translated into the Company’s reporting currency, US dollars, at exchange rates in effect on the balance sheet date. Revenues and expenses are translated at the average exchange rate during the period. Equity transactions are translated using the historical exchange rate. Adjustments resulting from translating foreign entity’s financial statements into US dollars are included in accumulated other comprehensive income (loss) as a separate component of members’ equity.
Foreign currency exchange gains and losses are recorded within other expense, net. For the three and nine months ended September 30, 2021 foreign currency transaction gains were $0.4 million and $0.2 million, respectively. For the three and nine months ended September 30, 2020, foreign currency transaction losses were $0.5 million and foreign currency transaction gains were $0.6 million, respectively.
Comprehensive Income (Loss)
Comprehensive income (loss) consists of two components, net income (loss) and other comprehensive income (loss). Other comprehensive income (loss) refers to certain changes that are recorded as an element of members’ equity but are excluded from net income (loss). The Company’s other comprehensive income (loss) consists of foreign currency translation adjustments from those subsidiaries not using the US dollar as their functional currency. The Company has disclosed accumulated comprehensive income (loss) as a component of members’ equity.
Segment Information
Operating segments are defined as components of an entity for which discrete financial information is available that is regularly reviewed by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources and in assessing performance. The Company’s Chief Executive Officer is the Company’s CODM. The CODM reviews financial information on a consolidated basis for purposes of making operating decisions, allocating resources and evaluating financial performance. As such, the Company has one operating and reportable segment. The Company does not have material long-lived assets in geographic areas outside of the United States.
Earnings (Loss) Per Share Attributable to Common Stockholders (“EPS”)
Basic earnings (loss) per share attributable to common stockholders is computed by dividing the net loss attributable to common stockholders by the weighted-average number of shares of Class A common stock outstanding during each period. The Company does not consider the shares of Class B common stock to be participating securities as the holders of Class B of common stock do not have any right to receive dividends or distributions upon the Company’s liquidation or winding up.
Diluted net income (loss) per share attributable to common stockholders is computed by giving effect to all potential shares of common stock, including shares issuable upon conversion of our LLC Units and unvested RSUs and restricted stock awards to the extent they are dilutive.

Prior to the IPO, Holdings LLC was a single member LLC and it did not have units or shares outstanding.
The Company’s members’ equity was held solely by its parent entity. Accordingly, the inclusion of earnings per unit would not be relevant or provide a benefit to the users of the consolidated financial statements for the historical periods.

Since we have reported net losses in the current periods presented, potential dilutive shares of common stock are not assumed to have been issued as their effect would have been antidilutive. Therefore, diluted net loss per share attributable to PowerSchool Holdings, Inc. is the same as basic net loss per share attributable to PowerSchool Holdings, Inc.
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Non-Controlling Interest

The Organizational Transactions described in Note 1 were executed concurrently with the IPO. As such, the net effect of these transactions along with accumulated net parent investment balance as of the IPO date was allocated on a pro rata based on the underlying ownership of shares.

Further, due to the Company’s majority economic interest in Holdings LLC and status as its sole manager, the Company consolidates the financial results of Holdings LLC and reports a non-controlling interest on its condensed consolidated statements of operations and comprehensive income (loss), representing the portion of net income (loss) and comprehensive income (loss) attributable to the holders of the minority interest in Holdings LLC subsequent to the IPO. This non-controlling interest is classified as permanent equity on the Company’s condensed consolidated balance sheets.

3. BUSINESS COMBINATIONS
We completed one acquisition in fiscal year 2020 and one acquisition during the nine months ended September 30, 2021. The purchase price allocation for these acquisitions, discussed in detail below, reflects various fair value estimates and analyses, including certain tangible assets acquired and liabilities assumed, the valuation of intangible assets acquired, income taxes and goodwill, which are subject to change within the measurement period as preliminary valuations are finalized. Measurement period adjustments are recorded in the reporting period in which the estimates are finalized and adjustment amounts are determined. The fair value of the assets and liabilities acquired are based on valuations using the Level 3, unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
The results of operations of these business combinations have been included in the Company’s consolidated financial statements from their respective acquisition dates.
Fiscal 2020 Acquisition
On October 28, 2020, the Company acquired 100% of the unit capital of Hoonuit Holdings, LLC (“Hoonuit”), a privately held company operating entirely in the US. Hoonuit is a leading K-12 analytics and data management solution. The purpose of the acquisition is to incorporate Hoonuit’s advanced analytics and data management tools with PowerSchool’s existing suite of education technology solutions.
The total purchase price was $81.1 million, all of which was provided in the form of cash consideration. Transaction costs of $2.4 million were incurred related to this acquisition and are recorded in acquisition costs in the consolidated statements of operations and comprehensive loss.
The Company has accounted for this acquisition as a business combination. The acquisition date fair values of the assets acquired and liabilities assumed are as follows (in thousands):
Consideration
$ 81,101 
Cash
5,227 
Accounts receivable
5,737 
Prepaid expenses and other assets
643 
Property and equipment
300 
Intangible assets
26,500 
Accounts payable
1,958 
Accrued expenses
2,414 
Deferred revenue
5,024 
Other
Non-current tax payable
2,202 
Goodwill
$ 54,300 
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The Company recorded $54.3 million of goodwill arising from the acquisition of Hoonuit, none of which is expected to be deductible for tax purposes. The goodwill is a result of the growth expected by adding new schools and further creating a comprehensive education technology portfolio as well as margin improvements resulting from market participant synergies and operating leverage as sales increase. This business combination did not have a material impact on the Company’s consolidated financial statements (individually or in the aggregate during the 2020 fiscal period). Therefore, historical results of operations subsequent to the acquisition date and pro forma results of operations have not been presented. Refer to Footnote 8 below for information regarding changes to goodwill within the measurement period.
Fiscal 2021 Acquisition
On March 3, 2021, the Company acquired 100% of the equity interests of Hobsons, Inc. (“Hobsons”). Hobsons’ businesses comprised of Naviance and Intersect. Naviance is a college, career, and life readiness solution used by students across U.S. schools for assessing and developing students’ interests and competencies in preparation for life after high school. Intersect is an innovative admissions solution connecting Naviance students to their best-fit higher education opportunities. The purpose of the acquisition was to enhance and expand the PowerSchool product offering.
The total purchase price for Hobsons was $318.9 million, which was paid in cash. Transaction costs of $4.9 million were incurred in the three and nine months ended September 30, 2021 related to this acquisition and are recorded in acquisition costs in the consolidated statements of operations and comprehensive loss.
The Company has accounted for this acquisition as a business combination in accordance with ASC 805. The purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values as of the acquisition date with the excess recorded as goodwill. The preliminary calculations and valuations of fair values assigned to assets acquired and liabilities assumed are based on management’s estimates and assumptions which may be subject to change as we obtain additional information. The areas that remain preliminary relate to the fair values of the identified intangible assets acquired, deferred tax liabilities and deferred revenue assumed. We expect to finalize the valuation as soon as practicable, but not later than one year from the acquisition date. Any changes in the fair value of the assets acquired and liabilities assumed during the measurement period may result in adjustments to goodwill.
Consideration
$ 318,861 
Accounts receivable
8,058 
Prepaid expenses and other assets
13,967 
Property and equipment
670 
Other assets
26 
Intangible assets
127,400 
Accounts payable
1,814 
Accrued expenses
4,427 
Deferred revenue
29,618 
Deferred taxes
29,465 
Goodwill
$ 234,064 
The Company recorded $234.1 million of goodwill, arising from the acquisition, none of which is expected to be deductible for tax purposes. The goodwill is a result of the growth expected by creating a fully comprehensive education technology portfolio for educators, students and parents as well as margin improvements resulting from market participant synergies and operating leverage as sales increase.
The Company believes it is not practicable to provide pro forma statements of operations of the combined business as if the acquisition had been completed at an earlier date as it would require significant estimates and assumptions without the use of hindsight that could be misleading. This is due to seller’s lack of historical financial information sufficient to produce such pro forma statements given that the Company purchased specific businesses that were not segregated in the seller’s financial records and for which separate carve-out financial statements were not readily available.
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4. REVENUE
Disaggregation of Revenue
The following table depicts the disaggregation of revenue according to the Company’s revenue streams. The Company believes this depicts the nature, amount, timing and uncertainty of revenue and cash flows consistent with how we evaluate our financial statements (in thousands):
Three Months Ended
September 30,
Nine Months Ended September 30,
2021 2020 2021 2020
SaaS
$ 97,290  $ 67,459  $ 267,942  $ 187,053 
Professional services
18,497  14,154  47,533  36,558 
Software maintenance
26,982  27,659  81,184  84,319 
License and other
6,183  6,311  15,843  10,864 
Total revenue
$ 148,952  $ 115,583  $ 412,502  $ 318,794 
Revenue recognized for the three and nine month period ended September 30, 2021 and 2020 from performance obligations satisfied in the prior periods was immaterial.
Revenue by principal geographic areas based on where the customer is located was as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended September 30,
2021 2020 2021 2020
United States
$ 137,967  $ 105,254  $ 379,778  $ 291,344 
Canada
8,992  8,220  26,660  22,296 
Other
1,993  2,109  6,064  5,154 
Total revenue
$ 148,952  $ 115,583  $ 412,502  $ 318,794 
Deferred Revenue
The changes in the deferred revenue balance were as follows (in thousands):
September 30, 2021 December 31, 2020
Balance at beginning of period
$ 235,190  $ 198,665 
Decrease from revenue recognized
(211,529) (194,930)
Increase from acquisitions
25,880  5,024 
Increase from current year net deferred revenue additions
300,477  226,431 
Balance at end of period
$ 350,018  $ 235,190 
As of September 30, 2021, the Company expects to recognize revenue on approximately 98% of these remaining performance obligations over the next 12 months, with the balance recognized thereafter.
The estimated revenues from the remaining performance obligations do not include uncommitted contract amounts such as (i) amounts that are cancellable by the customer without significant penalty, (ii) future billings for time and material contracts, and (iii) amounts associated with optional renewal periods.
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Contract Cost Assets
Contract cost assets are included in prepaid expenses and other current assets and other assets, respectively, on the consolidated balance sheets as follows (in thousands):
September 30, 2021 December 31, 2020
Contract costs, current
$ 4,630  $ 2,903 
Contract costs, noncurrent
17,495  14,548 
Total contract costs
$ 22,125  $ 17,451 
Amortization expense for contract cost assets was $0.9 million and $2.4 million for the three and nine months ended September 30, 2021 and $0.6 million and $1.3 million for the three and nine months ended September 30, 2020, respectively. There was no impairment of contract cost assets during the periods presented.
5.     ACCOUNTS RECEIVABLE
Accounts receivable, net, is as follows (in thousands):
September 30, 2021 December 31, 2020
Accounts receivable $ 90,376  $ 55,846 
Less allowance (5,320) (7,869)
Accounts receivable—net $ 85,056  $ 47,977 
The following tables presents the changes in the allowance for doubtful accounts (in thousands):
September 30, 2021 December 31, 2020
Allowance for doubtful accounts, beginning balance
$ 7,869  $ 6,901 
Additions to (removals from) allowance for doubtful accounts
(2,501) 1,157 
Write-offs of bad debt expense
(48) (189)
Allowance for doubtful accounts, ending balance
$ 5,320  $ 7,869 
6.     PROPERTY AND EQUIPMENT—NET
Property and equipment by category are as follows (in thousands):
September 30, 2021 December 31, 2020
Building
$ 7,519  $ 7,519 
Land
294  294 
Computer and software
20,246  16,544 
Furniture and fixtures
2,935  2,933 
Leasehold improvements
4,248  4,228 
Property and equipment
35,242  31,518 
Less accumulated depreciation
(19,212) (14,449)
Property and equipment—net
$ 16,030  $ 17,069 
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Depreciation expense was $1.7 million and $5.0 million for the three and nine months ended September 30, 2021 and $1.8 million and $5.7 million for the three and nine months ended September 30, 2020, respectively.
7.    CAPITALIZED PRODUCT DEVELOPMENT COSTS—NET
Capitalized product development costs and related accumulated amortization consist of the following (in thousands):
September 30, 2021 December 31, 2020
Gross capitalized product development costs $ 100,953  $ 71,929 
Less accumulated amortization (24,380) (13,035)
Capitalized product development costs—net $ 76,573  $ 58,894 
Amortization of capitalized product development costs, included in the cost of revenue section of the consolidated statements of operations and comprehensive loss, were $4.0 million and $11.3 million for the three and nine ended September 30, 2021, and $2.1 million and $5.7 million for the three and nine months ended September 30, 2020, respectively.
8.    GOODWILL
The changes in the carrying amounts of goodwill were as follows (in thousands):
Balance—December 31, 2020 $ 2,213,367 
Additions due to acquisitions 234,064 
Other adjustments1
(74)
Balance—September 30, 2021 $ 2,447,357 
_____________
1    Includes adjustments of acquisition-date fair value within the one-year measurement period, including $0.3 million final settlement of working capital, which had no impact to earnings in any of the periods presented.

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9. OTHER INTANGIBLE ASSETS—NET
Intangible assets are amortized using the straight-line method based on the expected useful lives of the assets. The carrying values of acquired amortizing intangible assets are as follows (in thousands):
September 30, 2021 Weighted- Average Useful Life December 31, 2020 Weighted- Average Useful Life
Intangible Assets—Gross
Developed technology $ 283,100  8 years $ 239,200  8 years
Customer relationships 737,400  14 years 661,900  15 years
Trademarks 52,300  9 years 44,300  9 years
$ 1,072,800  $ 945,400 
Accumulated Amortization
Developed technology $ (92,438) $ (67,421)
Customer relationships (141,479) (102,408)
Trademarks (16,221) (12,112)
$ (250,138) $ (181,941)
Intangible Assets—Net
Developed technology $ 190,662  $ 171,779 
Customer relationships 595,921  559,492 
Trademarks 36,079  32,188 
$ 822,662  $ 763,459 
Amortization of developed technology is recorded in cost of revenue, while the amortization of trademarks and customer relationships is included in selling, general and administrative expense on the Company’s consolidated statements of operations and comprehensive loss.
The following table summarizes the amortization expense of intangible assets (in thousands):
Three Months Ended
September 30,
Nine Months Ended September 30,
2021 2020 2021 2020
Cost of revenue
$ 8,561  $ 7,385  $ 25,017  $ 21,951 
Selling, general, and administrative expense
14,915  12,104  43,180  36,818 
Total amortization of acquired intangible assets
$ 23,476  $ 19,489  $ 68,197  $ 58,769 
The estimated future amortization of intangible assets as of September 30, 2021, is as follows (in thousands):
Year Ending December 31,
2021 (remaining three months) $ 23,103 
2022 92,042 
2023 92,042 
2024 91,997 
2025 91,862 
Thereafter
431,616 
Total
$ 822,662 
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10. ACCRUED EXPENSES
The following table presents the detail of accrued expenses (in thousands):
September 30, 2021 December 31, 2020
Accrued compensation
$ 33,163  $ 29,345 
Accrued interest
773  2,779 
Accrued taxes
2,462  3,517 
Other accrued expenses
29,073  18,057 
Total accrued expenses
$ 65,471  $ 53,698 
11. LONG-TERM DEBT AND REVOLVING CREDIT AGREEMENT
First Lien Credit Agreement (“First Lien”)
On August 1, 2018, the Company entered into a loan agreement with a consortium of lenders which provided $775.0 million of term loans. The First Lien was issued at a discount of $1.9 million which was deducted from the carrying amount. The Company is amortizing the discount over the term using the effective interest method.
Debt issuance costs of $18.7 million were recorded as a reduction to the face amount of the First Lien. The principal amounts of the initial term loans are payable on the last business day of each March, June, September, and December commencing on March 31, 2019, in an amount equal to 0.25% of the amount outstanding on the August 1, 2018, the closing date. The First Lien matures on July 31, 2025.
The interest rate for Eurocurrency loans under the First Lien is the rate per annum equal to the LIBOR, as administered by the Intercontinental Exchange (ICE) Benchmark Administration for deposits in dollar, plus the applicable margin. The applicable margin is 3.25% per annum in the case of Eurocurrency loans. The interest rate for the First Lien as of September 30, 2021 and December 31, 2020 was 3.34% and 3.40%, respectively.
The First Lien is collateralized on a first lien basis by certain assets and property of the Company.
Second Lien Credit Agreement (“Second Lien”)
On August 1, 2018, the Company entered into a loan agreement with a consortium of lenders that provided $365.0 million of term loans. The Second Lien was issued at a discount of $3.7 million which was deducted from the carrying amount. The Company was amortizing the discount over the term using the effective interest method.
Debt issuance costs of $11.0 million were deducted from the face amount of the Second Lien. The principal amounts of the term loans were scheduled to mature on July 31, 2026.
The interest rate for the Eurocurrency component of the Second Lien was the rate per annum equal to the LIBOR, as administered by the ICE Benchmark Administration for deposits in dollar, plus the applicable margin (Eurocurrency Rate). The applicable margin was 6.75% per annum in the case of Eurocurrency loans. The interest rate for the Second Lien as of the date of repayment and December 31, 2020 was 6.85% and 6.90%, respectively.
The Second Lien was collateralized by certain assets and property of the Company on a junior basis to the First Lien and the Incremental Facility described below.
Incremental Term Facility Amendment No. 1 (“Incremental Facility”)
On November 22, 2019, the Company entered into an incremental loan agreement to the First Lien which provided for $70.0 million of incremental first lien term loans. The Incremental Facility was issued at a discount of $1.4 million which was deducted from the carrying amount. The Company amortized the discount over the term using the effective interest method.
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Debt issuance costs of $0.5 million were deducted from face amount of the Incremental Facility. The principal amounts of the Incremental Facility were payable on the last business day of each March, June, September, and December commencing on June 30, 2020, in an amount equal to 0.25% of the amount outstanding on November 22, 2019, the close date. The Incremental Facility was scheduled to mature at the same time as the First Lien, on July 31, 2025.
The interest rate for Eurocurrency loans under the Incremental Facility was the rate per annum equal to the LIBOR, as administered by the ICE Benchmark Administration for deposits in dollar, with a floor of 1.00%, plus the applicable margin. The applicable margin was 4.50% per annum in the case of Eurocurrency loans. The interest rate for the Incremental Facility as of the date of repayment and December 31, 2020 was 5.50%.
The Incremental Facility was collateralized by certain assets and property of the Company on a pari passu basis with the First Lien.

Bridge Loan Credit Agreement (the “Bridge Loan”)
On March 3, 2021, the Company entered into the Bridge Loan Credit Agreement for an aggregate principal amount of $320.0 million in connection with the acquisition of Hobsons. The Company incurred $0.5 million of issuance fees paid to third parties and $4.8 million in fees paid to lenders. The Bridge Loan was scheduled to mature on August 31, 2022.
The interest rate for Eurocurrency loans was the rate per annum equal to the LIBOR, as administered by the ICE Benchmark Administration for deposits in dollar, plus the applicable margin. The initial margin is 3.00% per annum in the case of Eurocurrency loans. The interest rate for the Bridge Loan as of the date of repayment was 3.60%.
The Bridge Loan was collateralized by certain assets and property of the Company.
Revolving Credit Agreement

On August 1, 2018, the Company entered into a Revolving Credit Agreement (as defined below) allowing the Company to borrow from time to time. On November 25, 2020, the Company amended its Revolving Credit Agreement to increase its borrowing capacity by $60.0 million to $180.0 million. On July 30, 2021, upon consummation of the IPO, the Revolving Credit Agreement was further amended and the borrowing capacity increased by $109.0 million to $289.0 million and the maturity date was extended to May 2, 2025 from July 31, 2023. In connection with the increase of the borrowing capacity and the extension of the maturity date, the Company paid fees of $0.7 million, which was recorded as capitalized debt issuance cost on the consolidated balance sheet. Pricing and other terms and conditions of the Revolving Credit Agreement remain unchanged.
Under the amended terms of the Revolving Credit Agreement, the Company was permitted to borrow up to $289.0 million as of September 30, 2021 and $180.0 million as of December 31, 2020, respectively. Issuance costs paid through September 30, 2021 (including those issued in connection with the increase in the borrowing capacity and the extension of the maturity date) were $3.4 million. The interest rate is the rate per annum equal to the LIBOR, as administered by the ICE for deposits in dollars plus the applicable margin. The applicable margin is 3.25% per annum.
During the three months ended September 30, 2021, the Company repaid $95.0 million on the Revolving Credit Agreement and there was no outstanding balance on the revolving credit facility as of September 30, 2021. The outstanding balance of the revolving credit facility was $40.0 million as of December 31, 2020. We are also required to pay a commitment fee on the unused portion of the Revolving Credit Agreement of 0.50% per annum, payable quarterly in arrears.
The Revolving Credit Agreement requires the Company to maintain a First Lien Net Leverage Ratio (as defined therein) of not more than 7.75 to 1.00 if the Company has an outstanding balance on the Revolving Credit Agreement of greater than 35% of the borrowing capacity (excluding certain letters of credit) at a quarter end. As of December 31, 2020 and September 30, 2021, the Company’s outstanding balances of the revolving credit facility were less than 35% of the borrowing capacity.
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Debt extinguishment
Using the net proceeds of the IPO and our cash from operations, in August 2021 we repaid in full the $320.0 million outstanding principal on our Bridge Loan, $365.0 million outstanding principal on our Second Lien and $69.1 million outstanding principal of our Incremental Facility. Upon repayment of the loans, we recognized a loss on the loan extinguishment of $12.9 million resulting from the write-off of the related unamortized issuance costs and discounts.
The following table presents the outstanding long-term debt (in thousands):
September 30, 2021 December 31, 2020
Total outstanding principal—First Lien $ 753,688  $ 759,500 
Total outstanding principal—Incremental Facility —  69,475 
Total outstanding principal—Second Lien —  365,000 
Total outstanding principal 753,688  1,193,975 
Less current portion of long-term debt (7,750) (8,450)
Less unamortized debt discount (1,061) (4,941)
Less unamortized debt issuance costs (10,257) (20,258)
Total long-term debt—net $ 734,620  $ 1,160,326 
Maturities on long-term debt outstanding as of September 30, 2021 are as follows (in thousands):
Year Ending December 31,
2021 (remaining three months) $ 1,938 
2022 7,750 
2023 7,750 
2024 7,750 
2025 728,500 
Total $ 753,688 
12. COMMITMENTS AND CONTINGENCIES
Leases
The Company leases its office and data center facilities under non-cancelable operating leases that expire at various times through 2026. The Company is also responsible for certain real estate taxes, utilities, and maintenance costs related to its office facilities. The Company’s gross amount of assets recorded and future minimum lease payments due under capital leases was not material for any of the periods presented. Rent expense was $2.3 million and $6.2 million for the three and nine months ended September 30, 2021 and $2.0 million and $6.1 million for the three and nine months ended September 30, 2020, respectively.
Future minimum lease payments under non-cancelable operating lease agreements as of September 30, 2021 are as follows (in thousands):
Year Ending December 31,
2021 (remaining three months) $ 2,206 
2022 5,900 
2023 3,129 
2024 2,251 
2025 941 
Thereafter 225 
Total $ 14,652 
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Other Contractual Obligations

We have contractual obligations related to, among others, data centers, cloud hosting arrangements and other services we purchase as part of our normal operations. In certain cases, these arrangements require a minimum annual purchase commitment by us. As of September 30, 2021, the remaining aggregate minimum purchase commitment under these arrangements was approximately $56.3 million through 2026.

Sale-leaseback Transactions
In October 2019, the Company entered into a sale-leaseback arrangement for one of its facilities, under which the Company sold the property at below-market value, and subsequently leased back the property at a below-market rent. Due to the existence of a prohibited form of continuing involvement, this transaction did not qualify for sale-leaseback accounting and as a result has been accounted for as a financing transaction under lease accounting standards. Under the financing method, until the related lease is terminated, the assets will remain on its balance sheets, and proceeds received from the sale are reported as financing obligations. As of September 30, 2021 and December 31, 2020, the balance of the remaining financing obligations was $4.5 million. At the end of the leaseback period, or when continuing involvement under the leaseback agreement ends, this transaction will be reported as a noncash sale and extinguishment of financing obligations, and the difference between the then net book value of the properties and the unamortized balance of the financing obligations will be recognized as a gain.
Self-Insured Health Plan
The Company is generally self-insured for losses and liabilities related to health benefits. The estimated liability for incurred, but not reported, medical claims is $1.9 million and $1.5 million as of September 30, 2021 and December 31, 2020, respectively.
Indemnification
The Company enters into indemnification arrangements within customer contracts as part of the ordinary course of its business. Under the Company’s standard contractual terms, these arrangements typically consist of the Company agreeing to indemnify, hold harmless and reimburse the indemnified customer(s) for losses suffered or incurred directly, in connection with any trade secret, copyright, patent, or other intellectual property infringement claim by any third-party with respect to the Company’s technology. The term of these indemnification agreements is generally concurrent with the term of the contract, but in some cases, may survive the expiration or termination of the underlying contract. The maximum potential amount of future payments the Company could be required to make under these agreements is not determinable because it involves claims that may be made against the Company in the future, but have not yet been made.
The Company carries Directors and Officers insurance policies pursuant to the Company’s certificate of formation, bylaws, and applicable Delaware law.
Legal Proceedings

From time to time, the Company is involved in disputes, litigation, and other legal actions. On a quarterly basis, the Company evaluates developments in its legal matters that could affect the amount of liability that has been previously accrued, if any, or result in the Company accruing a liability, and the matters and related ranges of possible losses disclosed, and makes adjustments and changes to our disclosures as appropriate. Significant judgment is required to determine both the likelihood of (i) loss and (ii) the estimated amount of such loss related to such legal matters. Until the final resolution of such legal matters, there may be an exposure to loss, and such amounts could be material. For legal proceedings for which there is a reasonable possibility of loss (meaning those losses for which the likelihood is more than remote but less than probable), the Company has determined it does not have material exposure on an aggregate basis at this time.
13. STOCKHOLDERS’ EQUITY AND NON-CONTROLLING INTEREST

Stockholders’ Equity

The Company amended and restated its certificate of incorporation effective July 27, 2021 to authorize (i) 50,000,000 shares of preferred stock, par value $0.0001 per share, (ii) 500,000,000 shares of Class A common
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stock, par value $0.0001 per share, and (iii) 300,000,000 shares of Class B common stock, par value $0.0001 per share. Holders of our Class A common stock and Class B common stock vote together as a single class on all matters presented to stockholders for their vote or approval, except as otherwise required by law. Each share of Class A common stock and Class B common stock entitles its holder to one vote on all matters presented to our stockholders generally.

Following the closing of the IPO and the exercise of the option to purchase additional shares by the underwriters, there were 158,473,360 shares of our Class A common stock issued and outstanding and 39,928,472 shares of our Class B common stock issued and outstanding. All of our outstanding shares of Class B common stock were held by Topco LLC on a one-to-one basis with the LLC Units. The holders of our issued Class A common stock collectively represent approximately 79.8% of the economic interest and voting power in the Company and Class B common stock collectively represent approximately 20.2% of the economic interest and voting power in the Company.
Non-controlling interest

The weighted average non-controlling interest percentage used to calculate the net income (loss) and other comprehensive income (loss) attributable to the non-controlling interest holders in the period from the IPO to September 30, 2021 was 20.3%.

14. SHARE-BASED COMPENSATION

Prior to the IPO, Holdings LLC had historically maintained equity incentive plans for purposes of retaining and incentivizing certain employees of the Company. This plan was replaced by the Company’s 2021 Omnibus Incentive Plan (“2021 Plan”), approved on July 27, 2021 in connection with its IPO.
Pre-IPO equity incentive plan
Management Incentive Units (MIU)
Holdings LLC provided for the grant of MIUs to key members of management. MIUs are designed as profits interests, which entitle a holder to receive distributions in excess of a specific participation threshold, subject to the provisions of the agreement with its parent entity. The participation threshold was set at the time of grant and typically reflects the fair value of Holdings LLC at the date of grant. MIUs granted consisted of a combination of time-based vesting MIUs, which vested over a four-year period, and performance-based vesting MIUs, which vested based on the equity value of Holdings LLC if a liquidity event were to occur. The performance condition would occur upon the date on which a certain equity return multiple would have been met, subject to the employee’s continuous employment from the time of granting to the time of vesting. As the performance-based vesting condition was not deemed probable, no expense had been recorded related to the performance-based MIUs for the period prior to the IPO.
MIU activity for the year-to-date period through the consummation of the IPO on July 30, 2021 is as follows:
Number of
Underlying Units
Weighted-Average Grant-Date Fair Value
Outstanding—December 31, 2020 28,143,250  $ 1.25 
Units canceled (166,430) $ 1.28 
Outstanding—IPO (July 30, 2021) 27,976,820  $ 1.26 
Vested—December 31, 2020 9,069,112  $ 1.28 
Vested—IPO (July 30, 2021) 10,830,525  $ 1.26 
No MIUs were granted during the year-to-date period through the consummation of the IPO on July 30, 2021.

All of the vested and unvested time-based MIUs were exchanged for unrestricted and restricted shares of Class A common stock as part of the Organizational Transactions in connection with the IPO. All of the performance-
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based MIUs remain outstanding post-IPO, however the vesting conditions were modified (see below for additional details).
Long-Term Incentive Plan (“LTIP”)
Holdings LLC provided for an LTIP that granted incentives to key members of management. The incentives were payable in cash and vested only when a certain qualified liquidity event has occurred and a certain equity return multiple has been met, subject to the employee’s continuous employment from the time of granting to the time of vesting. No compensation expense was recorded related to the LTIP for the period prior to the IPO as the performance based vesting provisions were not probable at any time during the period. The aggregate intrinsic value of the outstanding LTIP as of December 31, 2020 was $10.7 million.
On September 28, 2021, the LTIP holders’ rights to cash payments were cancelled and exchanged for RSUs (see below for additional details).
Modifications of pre-IPO incentive plans
MIUs
In connection with the Organizational Transactions described in Note 1, vested and unvested time-based MIUs in Holdings LLC were canceled in exchange for 1,208,770 shares of unrestricted shares of Class A common stock and 657,661 restricted shares of Class A common stock in the Company. The unvested restricted shares, which are classified as equity awards, are subject to the same time-based vesting schedule as the original time-based vesting MIUs. The cancellation and exchange did not result in the recognition of incremental share-based compensation expense.
Additionally, the vesting conditions of performance-based vesting MIUs were modified to vest when either (i) a certain equity return multiple is achieved after Vista Equity Partners or Onex beneficially own less than 25% ownership, or (ii) if not vested prior thereto, on the 2-year anniversary of the IPO date of July 30, 2021 if a certain specified total equity return multiple is achieved based on the Company’s market capitalization. The modification resulted in the recognition of incremental share-based compensation expense of $6.3 million in the three months ended September 30, 2021 as the awards became probable of vesting upon modification.
LTIP
On September 28, 2021, the LTIP holders were granted a total of 528,618 RSUs in exchange for the cancellation of their rights to the cash payments under the pre-IPO LTIP. The RSUs vest over a two year service period starting July 30, 2021. There was no incremental share-based compensation expense from the modification of the LTIP. Additionally, the share-based compensation expense recognized for the RSUs granted in exchange for the original LTIP rights was immaterial for the three- and nine-month periods ended September 30, 2021.

Post-IPO equity incentive plans
The 2021 Plan reserves 19,315,000 shares of the Company’s Class A common stock and provides for the granting of stock options, stock appreciation rights, restricted stock, restricted stock units, dividend equivalents, other share-based awards, other cash-based awards, substitute awards, and performance awards to eligible employees, consultants, and directors.

The RSUs granted under the 2021 Plan vest upon the satisfaction of a service-based vesting condition, generally over a four-year period, with a 25% vesting at the end of one year and the remainder quarterly thereafter.

RSU activity for the period subsequent to the IPO through September 30, 2021 is as follows:


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Restricted Stock Units Weighted Average Grant Date Fair Value
Balance—IPO (July 30, 2021) —  — 
Granted 6,312,458  $ 24.72 
Canceled (70,273) $ 18.00 
Balance—September 30, 2021 6,242,185  $ 24.79 
The following table presents the classification of share-based compensation in the accompanying condensed consolidated statements of operations and comprehensive income (loss) (in thousands):
Three Months Ended September 30, Nine Months Ended September 30,
2021 2020 2021 2020
Cost of revenue
Subscription and support $ 554  $ 17  $ 574  $ 49 
Service 770  65  912  193 
Research and development 1,892  243  2,370  726 
Selling, general, and administrative 7,503  1,073  9,599  3,250 
Total stock-based compensation $ 10,719  $ 1,398  $ 13,455  $ 4,218 
As of September 30, 2021, the total future compensation cost related to unvested share awards is $161.7 million, which is expected to be recognized over a weighted-average period of 3.6 years.

15. EARNINGS (LOSS) PER SHARE ATTRIBUTABLE TO COMMON STOCKHOLDERS (EPS)

The table below sets forth a calculation of basic EPS based on net income (loss) attributable to PowerSchool Holdings, Inc. for the three and nine months ended September 30, 2021, divided by the basic weighted average number of Class A common stock outstanding for the corresponding periods. Diluted EPS of Class A common stock is computed by dividing net income attributable to common stockholders by the weighted average number of shares of Class A common stock outstanding adjusted to give effect to all potentially dilutive securities, using the treasury stock method.

The Company excluded the shares of Class B common stock from the computation of basic and diluted EPS, as holders of Class B common stock do not have any rights to receive dividends or distributions upon the liquidation or winding up of the Company. Accordingly, separate presentation of EPS of Class B common stock under the two-class method has not been presented.


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Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 2021 2020
(unaudited) (unaudited)
Numerator:
Net Loss $ (25,128) $ —  $ (27,190) $ — 
Less: net loss attributable to the noncontrolling interest (5,752) —  (5,752) — 
Net Loss attributable to PowerSchool Holdings, Inc. $ (19,376) $ —  $ (21,438) $ — 
Denominator:
Weighted average shares of Class A common stock outstanding - basic and diluted 156,962,167  —  156,962,167  — 
Net loss attributable to the PowerSchool Holdings, Inc. per share of Class A common stock - basic and diluted $ (0.12) $ —  $ (0.14) $ — 

In addition, the following securities were not included in the computation of diluted shares outstanding for the three- and nine-months ended September 30, 2021 because they were antidilutive, but could potentially dilute earnings(loss) per share in the future:

Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 2021 2020
(unaudited) (unaudited)
Unvested Restricted Shares and RSUs 6,797,302  —  6,797,302  — 
LLC Units 39,928,472  —  39,928,472  — 
Total excluded from diluted EPS calculation 46,725,774  —  46,725,774  — 

16. INCOME TAXES

The Company recorded income tax benefit of $2.7 million and $20.0 million for the three and nine months ended September 30, 2021, respectively, and income tax expense of $0.1 million and $0.1 million for the three and nine months ended September 30, 2020, respectively. The Company’s effective tax rate was 9.8% and 42.7% for the three and nine months ended September 30, 2021, respectively, and 20.0% and (0.2)% for three and nine months ended September 30, 2020, respectively. The income tax benefit for the three months ended September 30, 2021 was different than the U.S. federal statutory income tax rate of 21% primarily due to the loss allocated to the non-controlling interest and changes to the annual effective tax rate. The income tax benefit for the nine months ended September 30, 2021 was different than the U.S. federal statutory income tax rate of 21% primarily due to the loss allocated to the non-controlling interest, changes to the annual effective tax rate, and changes in the valuation allowances in the United States. The income tax expense for the three and nine months ended September 30, 2020 was different than the U.S. federal statutory income tax rate of 21% primarily due to Holdings LLC being treated as a partnership for federal income tax purposes.

As of September 30, 2021, the Company had gross unrecognized tax benefits of $1.7 million, all of which, if recognized, would impact the effective tax rate. The amount of interest and penalties accrued related to the Company’s unrecognized tax benefits are not material to the consolidated financial statements in all periods presented.

In Connection with the Organizational Transactions, the Company recorded a $287.5 million deferred tax adjustment to additional paid-in capital.

Tax Receivable Agreement
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In connection with the Organizational Transactions, the Company entered into a Tax Receivable Agreement with Topco LLC, Vista Equity Partners and Onex. The Tax Receivable Agreement provides for the payment by the Company to Topco LLC, Vista Equity Partners and Onex, collectively, of 85% of the amount of tax benefits, if any, that are realized, or in some circumstances are deemed to realize, as a result of (i) certain increases in the tax basis of assets of Holdings LLC and its subsidiaries resulting from purchases of LLC Units with the proceeds of the IPO or exchanges of LLC Units in the future or any prior transfers of interests in Holdings LLC, (ii) certain tax attributes of the Blocker Entities and of Holdings LLC and subsidiaries of Holdings LLC that existed prior to the IPO and (iii) certain other tax benefits related to our making payments under the Tax Receivable Agreement (collectively, the “Tax Attributes”). The payment obligations under the Tax Receivable Agreement are not conditioned upon any LLC Unit holder maintaining a continued ownership interest in us or Holdings LLC and the rights of Topco LLC under the Tax Receivable Agreement are assignable. The Company expects to benefit from the remaining 15% of the tax benefits, if any, that are actually realized.

As a result of the Organizational Transactions and IPO, we recorded a liability under the Tax Receivable Agreement of $403.8 million to additional paid-in capital.
17. RELATED-PARTY TRANSACTIONS

The Company has entered into arrangements with Vista Equity Partners for certain services, and the Vista Consulting Group for management consulting, systems implementation, and manpower support (collectively, “Vista”). These services were provided on a time and material basis and were generally related to integration of the various companies acquired by the Company. Total costs of these related party services were $0.3 million and $0.4 million, for the three and nine months ended September 30, 2021, respectively, and $0.4 million and $0.6 million for the three and nine months ended September 30, 2020, respectively. Following the IPO, we may continue to engage Vista from time to time, subject to compliance with our related party transactions policy. The Company also entered into arrangements with Onex Partners Manager LP (“Onex”) for general management services, acquisition advisory, and treasury services. Total costs of these related-party services were de minimis for all periods presented. We will terminate these management arrangements following the completion of the IPO. Total aggregate amounts due to Vista and Onex entities were $0.1 million as of September 30, 2021 and December 31, 2020.
The Company also purchased services from entities that share common ownership with Vista and Onex. The cost was $1.0 million and $1.7 million for all other services purchased from entities with common ownership for the three and nine months ended September 30, 2021, respectively, and $0.6 million and $1.2 million for the three and nine months ended September 30, 2020, respectively. Substantially all of the expenses related to the Vista services are included in selling, general, and administrative expense in the consolidated statements of operations and comprehensive loss. Amounts due to entities that share common ownership were less than $0.1 million and $1.2 million as of September 30, 2021 and December 31, 2020, respectively, and are included in account payables and accrued liabilities in the consolidated balance sheet. There were no sales to or outstanding accounts receivable arising from this agreement during or as of the end of any of the periods presented.
On March 3, 2021, the Company entered into a strategic partnership with EAB Global, Inc. (“EAB”), a portfolio company of Vista, by executing a Reseller Agreement (the “Agreement”). Pursuant to the Agreement, EAB will serve as, among other terms, the exclusive reseller of the Intersect product in the U.S. and Canada. The Agreement has a ten-year term and includes annual minimum revenue commitments from EAB. The commitment amount for the first 12-month period was $32.4 million, and will increase upon the anniversary of the Agreement. The Company may begin to revoke its exclusivity with EAB after the fourth year of the Agreement or terminate the relationship upon material breach of the contract. Under the terms of the Agreement, the Company pays a fee to EAB for selling products to third party customers on the Company’s behalf. The Company recognized the revenue from the customers on a gross basis as it is considered principal in the arrangement. The Company also recognized $2.4 million and $5.5 million in selling, general, and administrative expense and, to a lesser extent, cost of revenue, for fees owed to EAB under the Agreement for the three and nine months ended September 30, 2021, respectively.
On March 3, 2021, the Company entered into a Transition Service Agreement (“TSA”) with EAB for a period of 18 months. Pursuant to the TSA, the Company will provide certain administrative and other services including cloud hosting, business systems, general information technology, accounting, sales and marketing to support the standalone operation of the Starfish solution, which was separately acquired by EAB. The Company invoices EAB on a monthly basis for these agreed upon services. Additionally, the Company may cross charge EAB for direct expenses incurred by us on EAB’s behalf and collect cash from customers to be remitted to EAB. Amounts owed
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from and to EAB may be settled on a net basis due to the existing contractual right to offset within the agreement. As of September 30, 2021, the Company had a net amount receivable of $0.6 million. This amount was recorded in prepaid expenses and other current assets in the consolidated balance sheet.
On March 3, 2021 the Company entered into an agreement with EAB to provide Starfish employees access to the Company’s office facilities for a period of one year (“Access and Use Agreement”). Under the terms of the Use and Access Agreement, EAB paid the Company a one-time upfront fee of $1.0 million, which was recognized as a credit to our rent expense which is being amortized monthly over the term of the agreement in selling, general and administrative expense line item on our consolidated statement of operations. The Company recognized rent expense in the amount of $0.3 million and $0.6 million for the three and nine months ended September 30, 2021 related to the upfront fee.
18. EMPLOYEE BENEFIT PLANS
Defined Contribution Plan—The Company has a defined contribution plan under Section 401(k) of the Internal Revenue Code (“401(k) Plan”) covering all full-time employees who meet certain eligibility requirements. Eligible employees may defer a percentage of their pretax compensation, up to the annual maximum allowed by the Internal Revenue Service. Under the 401(k) Plan, the Company matches a portion of the employee contributions up to a defined maximum. The Company made matching contributions for the three and nine months ended September 30, 2021 of $2.3 million and $6.6 million respectively, and $1.9 million and $5.5 million for the three and nine months ended September 30, 2020, respectively.
19. SUBSEQUENT EVENTS

The Company has evaluated subsequent events from the consolidated balance sheets date through November 10, 2021, the date at which the condensed consolidated financial statements were available to be issued.

In November 2021, the Company announced that it has entered into a definitive agreement to acquire 100% of the voting shares of Kickboard, Inc., a provider of behavioral and social emotional learning (“SEL”) assessments, analytics and classroom solutions software applications for the K-12 education market for approximately $15.0 million in an all-cash transaction. The acquisition is expected to close in the fourth quarter of fiscal year 2021.


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Item 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

This section and other parts of this Quarterly Report on Form 10-Q contain forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from those discussed in or implied by these forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those discussed in the section titled “Risk Factors” our prospectus dated July 27, 2021, filed in connection with our initial public offering. The following discussion should be read in conjunction with the condensed consolidated financial statements and notes thereto included elsewhere in this Form 10-Q. Unless we state otherwise or the context otherwise requires, the terms “we,” “us,” “our,” and “PowerSchool” and similar references refer to: (1) on or following the consummation of the IPO and related organizational transactions, to PowerSchool Holdings, Inc. and its consolidated subsidiaries, including PowerSchool Holdings LLC (formerly known as Severin Holdings, LLC) (“Holdings LLC”), and (2) prior to the consummation of the IPO and the related organizational transactions to Holdings LLC and its consolidated subsidiaries.

Overview
We provide a comprehensive suite of solutions that includes the mission-critical system of record used by state Departments of Education, districts and schools, who leverage our solutions to deliver insights and analytics to improve education outcomes. We serve more than 12,000 customers, including over 90 of the 100 top districts by student enrollment in the U.S., have 30 state-, province-, or territory-wide contracts in North America, and sell solutions in over 90 countries globally. Our platform is embedded in school workflows and is used by educators, students, administrators and parents on a daily basis.
PowerSchool’s cloud platform is the most comprehensive, integrated, enterprise-scale suite of solutions purpose-built for the K-12 market. Our cloud-based technology platform helps our customers efficiently manage state reporting and related compliance, special education, finance, HR, talent, registration, attendance, funding, learning, instruction, grading, college and career readiness, assessments and analytics in one unified platform. Through our integrated technology approach, we are positioned to streamline operations, aggregate disparate data sets, and develop insights using predictive modelling and machine learning. Our ability to transform information into actionable insights improves the efficiency of school operations, the quality of instruction delivered by teachers, and the pace of student growth, generating a profound effect on K-12 educational outcomes.
We have created a strong competitive moat by investing over the past 20 years to build, maintain and continuously update our K-12 regulatory compliance reporting capabilities that solve state-specific, funding-related regulatory pain points for our customers. This investment is currently supported by a team of approximately 140 in our broader R&D organization of approximately 1,038 individuals.
Building the PowerSchool Platform
Our focus and strategy on delivering a comprehensive, integrated platform led to years of coordinated efforts to build an expansive suite of core capabilities required by our customers. Starting as the first web-based SIS, we combined our deep domain expertise in K-12 education with over twenty years of innovation and disciplined acquisition activity to become the core K-12 software platform, with a full suite of cloud-based offerings across student information, enrollment, learning management, assessment, special education, finance, HR and talent management.
Since 2015, we completed 12 strategic acquisitions to thoughtfully build out our Unified Platform of K-12 software solutions, building upon years of leadership:
Acquisition of Infosnap in 2015, adding a leading K-12 enrollment solution;
Acquisition of Interactive Achievement in 2016, establishing our presence in K-12 student assessment and analytics;
Acquisition of SRB in 2016, enhancing scale in K-12 SIS and ERP solutions in Canada;
Acquisition of Sungard K-12 in 2017, adding a scaled K-12 ERP solution in the U.S.;
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Acquisition of PeopleAdmin in 2018, adding leading talent management and student assessment and analytics solutions;
Acquisition of Schoology in 2019, adding the leading K-12 LMS;
Acquisition of Hoonuit in 2020, adding an advanced data management and analytics solution for K-12;
Acquisition of Naviance and Intersect in 2021, adding the leading college and career readiness solution for K-12; and
Four other smaller acquisitions.
Our Business Model
We offer our software platform through a cloud-based, SaaS business model under contracts with annual price escalators, and we recognize subscription revenues ratably over annual subscription terms of the contracts. Our SaaS solutions include access to hosted software, software maintenance, product updates and upgrades, and technical and developer support. We sell our SaaS solutions through recurring fee arrangements where revenue is recognized on an annual basis following contract start date, which we refer to as recurring revenue. Our business model provides flexibility and optionality for our customers to purchase and deploy our software platform either through individual add-on solutions, or as a Unified Platform. The majority of new bookings come from our SaaS offerings and are thus recurring in nature, with recurring revenue accounting for more than 83.4% and 84.6% of our total revenue for the three and nine months ended September 30, 2021, respectively.
We generally price our SaaS and license agreements at individually negotiated rates with occasional discounts, typically for multi-solution sales or to help districts meet their budget and funding timing constraints. Contracts are typically sold on a three-year basis with one-year rolling renewals and annual price escalators. We typically invoice our customers annually, in advance, for subscription fees and maintenance, while a portion of customers are billed semiannually, quarterly, or monthly. SaaS revenues are recognized over time to appropriately reflect progress towards full completion of our performance obligations.
To help customers go live with our software and achieve success, we offer professional services such as professional consultation, implementation, customization and training services as requested by our customers. Revenue from these services is primarily classified as non-recurring revenue, with a portion of the revenue consisting of recurring managed services classified as recurring revenue. For our SaaS business, these services generally take less than one year to complete.
Our total revenues were $149.0 million and $412.5 million for the three and nine months ended September 30, 2021, respectively, and $115.6 million and $318.8 million for the three and nine months ended September 30, 2020 representing a 28.9% and 29.4% growth rate, respectively. Our subscriptions and support revenues were $124.3 million and $349.1 million or 83.4% and 84.6% of total revenues for the three and nine months ended September 30, 2021, up from $95.1 million and $271.4 million or 82.3% and 85.1% of total revenues for the three and nine months ended September 30, 2020, respectively, representing a 30.7% and 28.7% growth rate. Our gross profit was $85.6 million and $237.5 million for the three and nine months ended September 30, 2021, and $67.5 million and $180.2 million for the three and nine months ended September 30, 2020, respectively. Due to our continuing investment in building our software platform, we recorded net loss attributable to PowerSchool of $19.4 million and $21.4 million in the three and nine months ended September 30, 2021, respectively. We recorded net income in the amount of $0.4 million and a net loss of $28.8 million for the three and nine months ended September 30, 2020, respectively. Our adjusted EBITDA was $40.1 million and $127.9 million or 26.9% and 31.0% of total revenues for the three and nine months ended September 30, 2021, and $42.9 million and $103.6 million or 37.1% and 32.5% of total revenues for the three and nine months ended September 30, 2020, respectively. Our adjusted gross profit was $101.2 million and $279.5 million or 67.9% and 67.8% of total revenues for the three and nine months ended September 30, 2021, and $78.0 million and $210.4 million or 67.5% and 66.0% of total revenues for the three and nine months ended September 30, 2020, respectively.
Key Factors Affecting Our Performance
Our historical financial performance has been, and we expect our financial performance in the future to be, driven by our ability to:
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Cross-Sell New Solutions to Existing Customers
Many of our customers begin their journey with us by using only a small portion of our overall platform. As customers begin to appreciate the benefits of an integrated software platform across student data, classroom learning, back-office functions and talent management, they increase the number of solutions they buy from us over time. Our future revenue growth is dependent upon our ability to expand our customers’ use of our platform, and our go-to-market efforts are designed to drive cross-sell growth. Our ability to increase sales to existing customers will depend on a number of factors, including the level of satisfaction with our solutions, competition, pricing, economic conditions and spending by customers on our solutions. We have adopted a customer success strategy and implemented processes across our customer base to drive revenue retention and expansion, which combined with our cross-selling success has resulted in a Net Revenue Retention Rate (as described below) of 105.6% as of September 30, 2021, compared to 108.1% as of September 30, 2020.
Attract New Customers in North America
We believe there is significant opportunity to increase market adoption of our Unified Platform by new customers. Our ability to attract new customers is dependent upon a number of factors including the features and pricing of our competitors’ offerings, the effectiveness of our marketing efforts, the effectiveness of our channel partners in selling, the marketing and deploying of our software solutions, and the growth in demand of cloud-based technology solutions in K-12 education. We intend to expand our customer base by continuing to make significant and targeted investments in direct sales and marketing to attract new customers and to drive broader awareness of our software solutions. As of September 30, 2021, we had more than 12,000 customers spanning every type of K-12 organization, including state Departments of Education, public districts, charter schools, independent schools, virtual schools and more, of a broad range of sizes.
Continue to Expand Into Complementary Adjacencies
Since 2015, we have acquired and successfully integrated 12 complementary businesses to enhance our software and technology capabilities. We have a demonstrated track record of driving growth from our acquired assets and delivering positive return on investment. M&A is core to our strategy, and we intend to continue pursuing targeted acquisitions that further complement our portfolio of technology offerings or provide us access to new markets. This adjacency expansion strategy is complementary to our cross-selling strategy, as it both introduces acquired solutions to our existing customers and introduces a base of net new customers to whom we may sell our other solutions. Additionally, we intend to continue providing adjacent solutions by other means, which may include organic development and strategic partnerships. Our position as the leading system of record, engagement and intelligence provides us with a unique vantage point to identify the most critical needs of our customers and most innovative companies within the K-12 education ecosystem. We will continue to carefully evaluate acquisition, partnership, and development opportunities to assess whether they meet our strategic objectives and enhance our platform.
Sustain Innovation and Technology Leadership
Our success is dependent on our ability to sustain innovation and technology leadership to maintain our competitive advantage. We believe that we have built a highly differentiated Unified
Platform that will position us to further extend the adoption of our platform and solutions. We intend to continue to invest in building additional solutions, features and functionality that expand our capabilities and facilitate the extension of our Unified Platform to new adjacencies. We also intend to continue to evaluate strategic acquisitions and investments in businesses and technologies to drive solutions and market expansion. Our future success is dependent on our ability to successfully develop, market and sell existing and new solutions to both new and existing customers.
Expand Internationally
We believe there is a significant opportunity to expand usage of our platform outside of North America. As of September 30, 2021, PowerSchool served customers in over 90 countries, primarily American international schools. We plan to make product, personnel, partnership, and acquisition- related investments to expand geographically. Although these investments may adversely affect our operating results in the near-term, we believe that they will contribute to our long-term growth.
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Key Business Metrics
In addition to our GAAP financial information, we review a number of operating and financial metrics, including the following key metrics, to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans, and make strategic decisions.
Annualized Recurring Revenue (“ARR”)
ARR represents the annualized value of all recurring contracts as of the end of the period. ARR mitigates fluctuations due to seasonality, contract term, one-time discounts given to help customers meet their budgetary and cash flow needs and the sales mix for recurring and non-recurring revenue. ARR does not have any standardized meaning and is therefore unlikely to be comparable to similarly titled measures presented by other companies. ARR should be viewed independently of revenue and deferred revenue and is not intended to be combined with or to replace either of those items. ARR is not a forecast, and the active contracts at the end of a reporting period used in calculating ARR may or may not be extended or renewed by our customers.
We closed the quarter ended September 30, 2021 with ARR of $527.8 million compared to $410.6 million as of September 30, 2020.
Net Revenue Retention Rate
We believe that our ability to retain and grow recurring revenues from our existing customers over time strengthens the stability and predictability of our revenue base and is reflective of the value we deliver to them through upselling and cross selling our solution portfolio. We assess our performance in this area using a metric we refer to as Net Revenue Retention Rate. For the purposes of calculating Net Revenue Retention Rate, we exclude from our calculation any changes in ARR attributable to Intersect customers, as this product is sold through our channel partnership with EAB and is pursuant to annual revenue minimums, therefore the business will not be managed based on our net revenue retention (“Net Revenue Retention”). We calculate our dollar-based Net Revenue Retention Rate as of the end of a reporting period as follows:
Denominator. We measure ARR as of the last day of the prior year comparative reporting period.
Numerator. We measure ARR from renewed and new sale opportunities booked as of the last day of the current reporting period from customers with associated ARR as of the last day of the prior year comparative reporting period.
The quotient obtained from this calculation is our dollar-based net revenue retention rate. Our Net Revenue Retention Rate provides insight into the impact on current year recurring revenues of expanding adoption of our solutions by our existing customers during the current period. Our Net Revenue Retention is subject to adjustments for acquisitions, consolidations, spin-offs and other market activity.
We closed the twelve-month period ended September 30, 2021 with a Net Revenue Retention Rate of 105.6%, compared to 108.1% as of September 30, 2020. The most significant drivers of changes in our Net Revenue Retention Rate each year have historically been our propensity to secure contract renewals with annual price escalators and sell new solutions or additional licenses to our existing customer base. Our use of Net Revenue Retention Rate has limitations as an analytical metric, and investors should not consider it in isolation. Net Revenue Retention Rate does not have any standardized meaning and is therefore unlikely to be comparable to similarly titled measures presented by other companies.

Components of Results of Operations
Revenues
We recognize revenue under Accounting Standard Codification Topic 606 (“ASC 606”) and 340-40 (“ASC 340-40”). Under ASC 606, we recognize revenue when our customer obtains control of goods or services in an amount that reflects the consideration that we expect to receive in exchange for those goods or services. See “Critical Accounting Policies and Estimates—Revenue Recognition.”
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Subscriptions and Support. Subscriptions and support revenues consist primarily of fees from customers accessing our solutions. We expect subscriptions and support revenues to increase because of continued new and existing customer sales efforts and high net retention.
Service. Service revenues consist primarily of fees related to new product implementations, customizations and customer training. We expect service revenues to increase because of continued growth in new product sales, which result in additional implementation and training services.
License and other. License and other revenues consist primarily of one-time perpetual license and partner royalty fees or reseller arrangements. We expect license and other revenues to remain consistent period over period.
Cost of Revenue
Cost of revenue consists primarily of employee compensation costs for employees associated with supporting our subscription, support, success and professional services arrangements and certain third-party expenses. Employee compensation and related costs include cash compensation and benefits to employees, costs of third-party contractors and associated overhead costs. Third-party expenses consist of cloud infrastructure costs, third-party licensing costs, and other expenses directly associated with our customer support. We expect cost of revenues to increase in absolute dollars as we continue to hire personnel, to provide hosting services, technical support, customer success and consulting services to our growing customer base.
Operating Expenses
Research and development. Research and development expenses consist primarily of personnel costs. Research and development expenses also include costs associated with contractors and consultants, equipment and software to support our development and quality assurance teams and overhead expenses. We will continue to invest in innovation and offer our customers new solutions to enhance our existing platform. See the section “Business—Research and Development” for more information.
Selling, general, and administrative. Selling, general, and administrative expenses consist primarily of employee compensation and benefits costs for corporate personnel, such as those in our executive, legal, human resource, facilities, accounting and finance and information technology departments. In addition, general and administrative expenses include third-party professional fees and principal stockholder-related costs, as well as all other supporting corporate expenses not allocated to other departments. We expect our selling, general, and administrative expenses to increase on an absolute dollar basis as our business grows. Also, following the completion of the IPO, we expect to incur additional general and administrative expenses as a result of operating as a public company, including costs to comply with the rules and regulations applicable to companies listed on a national securities exchange, costs related to compliance and reporting obligations pursuant to the rules and regulations of the SEC, and increased expenses for insurance, investor relations and professional services.
Acquisition costs. Acquisition costs consist primarily of third-party professional fees incurred in conjunction with acquisitions.
Interest Expense, Net
Interest expense consists primarily of interest payments on our outstanding borrowings under our First Lien, Second Lien, Incremental Facility, Bridge Loan and Revolving Credit Agreement.
Other Expense, Net
Other expense, net primarily consists of foreign currency losses.
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Results of Operations
The following table sets forth our consolidated statement of operations and comprehensive loss for the periods indicated:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 2021 2020
(in thousands) (in thousands)
Consolidated Statement of Operations and Comprehensive Loss:
Revenue:
Subscriptions and support $ 124,272  $ 95,118  $ 349,126  $ 271,372 
Service 18,497  14,154  47,533  36,558 
License and other 6,183  6,311  15,843  10,864 
Total revenue 148,952  115,583  412,502  318,794 
Cost of Revenue:
Subscription and support 35,138  27,406  97,802  79,311 
Service 14,482  10,471  37,971  29,511 
License and other 618  336  1,547  951 
Depreciation and amortization 13,094  9,866  37,696  28,783 
Total cost of revenue 63,332  48,079  175,016  138,556 
Gross Profit 85,620  67,504  237,486  180,238 
Operating Expenses:
Research and development 24,400  15,197  64,874  48,124 
Selling, general, and administrative 47,276  21,302  103,260  67,432 
Acquisition costs 295  21  6,074  23 
Depreciation and amortization 16,103  13,539  46,816  41,356 
Total operating expenses 88,074  50,059  221,024  156,935 
Income (loss) from operations (2,454) 17,445  16,462  23,303 
Interest expense—Net 12,857  15,801  51,416  52,752 
Loss on extinguishment of debt 12,905  —  12,905  — 
Other (expense) income—net (403) 1,111  (634) (669)
Income (loss) before income taxes (27,813) 533  (47,225) (28,780)
Income tax expense (benefit) (2,685) 106  (20,035) 64 
Net income (loss) (25,128) 427  (27,190) (28,844)
Less: Net loss attributable to non-controlling interest (5,752) —  (5,752) — 
Net income (loss) attributable to PowerSchool Holdings, Inc. (19,376) 427  (21,438) (28,844)
Other comprehensive income (loss)—Foreign currency translation (336) 207  (564) (138)
Total other comprehensive income (loss) (336) 207  (564) (138)
Less: comprehensive loss attributable to non-controlling interest $ (11) $ —  $ (57) $ — 
Comprehensive income (loss) attributable to PowerSchool Holdings, Inc. $ (19,701) $ 634  $ (21,945) $ (28,982)
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The following table sets forth our consolidated statement of operations and comprehensive loss expressed as a percentage of total revenue for the periods indicated:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 2021 2020
Consolidated Statement of Operations and Comprehensive Loss:
Revenue:
Subscriptions and support 83  % 82  % 85  % 85  %
Service 12  12  12  11 
License and other
Total revenue 100  100  100  100 
Cost of Revenue:
Subscriptions and support 24  24  24  25 
Service 10 
License and other <1 <1 <1 <1
Depreciation and amortization
Total cost of revenue 43  42  42  43 
Gross Profit 57  58  58  57 
Operating Expenses:
Research and development 16  13  16  15 
Selling, general, and administrative 32  18  25  21 
Acquisition costs <1 <1 1 <1
Depreciation and amortization 11  12  11  13 
Total operating expenses 59  43  54  49 
Income (loss) from operations (2) 15 
Interest expense—Net 14  12  17 
Loss on extinguishment of debt —  — 
Other (expense) income—net (<1) <1 (<1) (<1)
Income (loss) before income taxes (19) <1 (11) (9)
Income tax expense (benefit) (2) <1 (5) <1
Net income (loss) (17) <1 (7) (9)
Less: Net income (loss) attributable to non-controlling interest (4) —  (1) — 
Net income (loss) attributable to PowerSchool Holdings, Inc. (13) <1 (5) (9)
Other comprehensive income (loss)—Foreign currency translation (<1) <1 (<1) (<1)
Total other comprehensive income (loss) (<1) <1 (<1) (<1)
Less: comprehensive income (loss) attributable to non-controlling interest (<1) —  (<1) — 
Comprehensive income (loss) attributable to PowerSchool Holdings, Inc. (13) % <1% (5) % (9) %
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Discussion of Results of Operations
Revenues
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 $ Change % Change 2021 2020 $ Change % Change
(in thousands) (in thousands)
Revenue:
Subscriptions and support $ 124,272  $ 95,118  $ 29,154  31  % $ 349,126  $ 271,372  $ 77,754  29  %
Service 18,497  14,154  4,343  31  % 47,533  36,558  10,975  30  %
License and other 6,183  6,311  (128) (2) % 15,843  10,864  4,979  46  %
Total revenue $ 148,952  $ 115,583  $ 33,369  29  % $ 412,502  $ 318,794  $ 93,708  29  %
The period-over-period increase in subscription and support revenue for the three and nine months ended September 30, 2021 was driven by renewals and increased sales of our solutions to existing customers, as well as revenue from the Hobsons and Hoonuit acquisitions. The period-over-period increase in service revenue for the three and nine months ended September 30, 2021 was driven by increased implementation and training related to sales made to existing and new customers, as well as revenue from the Hobsons and Hoonuit acquisitions. The period-over-period change in license and other revenue for the three and nine months ended September 30, 2021 was driven primarily by revenue from the Hobsons and Hoonuit acquisitions, partially offset by a decrease in the three month period ended September 30, 2021 due to a one-time revenue adjustment driven by a legal settlement in the three months ended September 30, 2020.
Total Cost of Revenue
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 $ Change % Change 2021 2020 $ Change % Change
(in thousands) (in thousands)
Cost of Revenue:
Subscription and support $ 35,138  $ 27,406  $ 7,732  28  % $ 97,802  $ 79,311  $ 18,491  23  %
Service 14,482  10,471  4,011  38  % 37,971  29,511  8,460  29  %
License and other 618  336  282  84  % 1,547  951  596  63  %
Depreciation and amortization 13,094  9,866  3,228  33  % 37,696  28,783  8,913  31  %
Total cost of revenue $ 63,332  $ 48,079  $ 15,253  32  % $ 175,016  $ 138,556  $ 36,460  26  %
The period-over-period increase in subscription and support cost of revenue for the three and nine months ended September 30, 2021 was driven by a $1.2 million and $5.8 million increase in cloud hosting usage, a $2.6 million and $5.6 million increase in third party royalties and a $3.6 million and $7.5 million increase of personnel-related costs, respectively, from increased staffing, post-IPO stock-based compensation expense and the addition of Hoonuit and Hobsons employees to our workforce. The period-over-period increase in service cost of revenue was driven by a $2.4 million and $5.7 million increase in personnel-related costs due to increased staffing, post-IPO stock-based compensation expense and the addition of Hoonuit and Hobsons employees to our workforce, and a $1.4 million and $2.8 million increase in third party costs, respectively. The increase in depreciation and amortization cost of revenue was due to additional amortization expense recognized from an increase in capitalized research and development costs.
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Operating Expenses
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 $ Change % Change 2021 2020 $ Change % Change
(in thousands) (in thousands)
Operating expenses:
Research and development $ 24,400  $ 15,197  $ 9,203  61  % $ 64,874  $ 48,124  $ 16,750  35  %
Selling, general, and administrative 47,276  21,302  25,974  122  % 103,260  67,432  35,828  53  %
Acquisition costs 295  21  274  N/M 6,074  23  6,051  N/M
Depreciation and amortization 16,103  13,539  2,564  19  % 46,816  41,356  5,460  13  %
Total operating expenses $ 88,074  $ 50,059  38,015  76  % $ 221,024  $ 156,935  $ 64,089  41  %
Research and development. The period-over-period increase in research and development expense for the three and nine months ended September 30, 2021 was primarily attributable to a $7.1 million and $13.3 million increase in personnel-related expenses, due to increased staffing, post-IPO stock-based compensation expense and the addition of Hoonuit and Hobsons employees to our workforce and a $2.9 million and $7.2 million increase in third party expenses, respectively. The increase was offset by $1.1 million and $1.7 million of lower restructuring expenses and a less than $0.1 million and $2.0 million higher capitalized research and development expense for the three and nine months ended September 30, 2021, respectively.
Selling, general, and administrative. The period-over-period increase in selling, general and administrative expense for the three and nine months ended September 30, 2021 was primarily attributable to a $14.4 million and $19.6 million increase in personnel-related expenses due to increased staffing, post-IPO stock-based compensation expense and the addition of Hoonuit and Hobsons employees to our workforce, a $10.4 million and $13.3 million increase in third party expenses, and a $1.0 million and $3.2 million increase in sales commissions, respectively.
Acquisition costs. The acquisition costs incurred in the three and nine months ended September 30, 2021 were driven primarily by third-party professional fees incurred in conjunction with the Hobsons acquisition.
Interest Expense
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 $ Change % Change 2021 2020 $ Change % Change
(in thousands) (in thousands)
Interest Expense $ 12,857  $ 15,801  $ (2,944) (19) % $ 51,416  $ 52,752  $ (1,336) (3) %
The period-over-period decrease in interest expense for the three and nine months ended September 30, 2021 was primarily driven by the lower balance owed under our credit facilities resulting from the repayment of the outstanding principals of our Bridge Loan, Second Lien Term Loan and Incremental Facility subsequent to our IPO.
Loss on Debt Extinguishment
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 $ Change % Change 2021 2020 $ Change % Change
(in thousands) (in thousands)
Loss on Debt Extinguishment 12,905  —  $ 12,905  N/M 12,905  —  $ 12,905  N/M
The $12.9 million loss on debt extinguishment for the three and nine months ended September 30, 2021 was due to the write-off of the unamortized issuance costs and discounts from the repayment of the outstanding principals of our Bridge Loan, Second Lien Term Loan and Incremental Facility.

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Other Income (Expense) - Net
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 $ Change % Change 2021 2020 $ Change % Change
(in thousands) (in thousands)
Other Income (Expense) - Net $ (403) $ 1,111  $ (1,514) (136) % $ (634) $ (669) $ 35  (5) %
The period-over-period fluctuations in Other Income (Expense) - Net for the three and nine months ended September 30, 2021 was primarily due to a $0.9 million unfavorable and $0.4 million favorable fluctuation on the remeasurement of foreign denominated cash and accounts receivable balances, and a decrease in other income of $0.6 million and $0.5 million, respectively.
Income Tax Expense (Benefit)
Three Months Ended
September 30,
Nine Months Ended
September 30,
2021 2020 $ Change % Change 2021 2020 $ Change % Change
(in thousands) (in thousands)
Income tax expense (benefit) $ (2,685) $ 106  $ (2,791) N/M $ (20,035) $ 64  $ (20,099) N/M
The period-over-period increase in income tax (benefit) for the three and nine months ended September 30, 2021 was primarily due to a partial valuation allowance release resulting from the Hobsons acquisition. The acquisition triggered recognition of deferred tax liabilities, which could serve as a future source of income against the Company’s existing deferred tax assets and triggered the release of the related valuation allowance.
Liquidity and Capital Resources
General
PowerSchool Holdings, Inc. is a holding company with no operations of our own and, as such, we depend on distributions by our current and future subsidiaries, including Holdings LLC, for cash to fund all of our operations and expenses. The terms of the agreements governing our senior secured credit facilities contain certain negative covenants prohibiting certain of our subsidiaries from making cash dividends or distributions to us or to Holdings LLC unless certain financial tests are met. We currently anticipate that such restrictions will not impact our ability to meet our cash obligations.
As of September 30, 2021, our principal sources of liquidity were cash and cash equivalents totaling $91.0 million, which was held for working capital purposes, as well as the available balance of our Revolving Credit Agreement, described below. Our cash equivalents were comprised of bank deposits and are generally held with large, diverse financial institutions worldwide with high investment-grade credit ratings or financial institutions that meet investment-grade ratings criteria, which we believe mitigates credit risk.
In July 2021, we completed our IPO, pursuant to which we issued and sold 39,473,685 shares of Class A common stock and received $673.2 million in the IPO proceeds. On August 10, 2021, we issued an additional 5,447,581 shares of our Class A common stock and received $92.9 million in the proceeds upon exercise of the underwriters’ option to purchase such additional shares. We used the net proceeds from the IPO and the exercise of the underwriters’ option, along with our operating cash flows, to repay in full the outstanding principal balances of our Bridge Loan, Second Lien Term Loan and Incremental Facility, as well as the full outstanding balance under the Revolving Credit Agreement.
Our positive cash flows from operations in the nine months ended September 30, 2021 reflect the seasonality of our billing cycle, in which most of our customer billing and collections take place in the second half of our fiscal year. Accordingly, using cash on hand and proceeds from our IPO, we have repaid in full the outstanding balance on our Revolving Credit Agreement described below. We believe our existing cash and cash equivalents, our Revolving Credit Agreement and cash provided by sales of our solutions and services will be sufficient to meet our working capital and capital expenditure needs for at least the next 12 months. We also expect our operating cash flows to further improve as we increase our operational efficiency and experience economies of scale.
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Our future capital requirements will depend on many factors including our growth rate, the timing and extent of spending to support development efforts, the expansion of sales and marketing activities, the introduction of new and enhanced solutions and services offerings, and the continuing market acceptance of our solutions. In the future, we may enter into arrangements to acquire or invest in complementary businesses, services and technologies, including intellectual property rights.
We may be required to seek additional equity or debt financing. In the event that additional financing is required from outside sources, we may not be able to raise it on terms acceptable to us or at all. If we are unable to raise additional capital or generate cash flows necessary to expand our operations and invest in new technologies, this could reduce our ability to compete successfully and harm our results of operations.
A majority of our customers pay in advance for subscriptions, which is recorded as deferred revenue. Deferred revenue consists of the unearned portion of billed fees for our subscriptions, which is later recognized as revenue in accordance with our revenue recognition policy. As of September 30, 2021, we had deferred revenue of $350.0 million, of which $344.5 million was recorded as a current liability and is expected to be recorded as revenue in the next 12 months, provided all other revenue recognition criteria have been met.
Credit Facilities
On August 1, 2018, we entered into a First Lien with lending institutions for term- loan borrowings totaling $775.0 million and a Second Lien Credit Agreement for term loan borrowings totaling $365.0 million. On November 22, 2019, the Company entered into an incremental loan agreement to the First Lien which provided for $70.0 million of incremental first lien term loans (the “Incremental Facility”). The First Lien also provided for a Revolving Credit Agreement (the “Revolving Credit Agreement”) of $120.0 million, which was increased by $60.0 million to a total of $180.0 million in November 2020, and further increased by $109.0 million to a total of $289.0 million in July 2021. Borrowings under the First Lien are guaranteed by Topco LLC and certain of its subsidiaries as specified in the guaranty agreements, and are secured by a lien and security interest in substantially all of the assets of existing and future material domestic subsidiaries of Topco LLC that are loan parties.
On March 3, 2021, we completed the acquisition of Hobsons, Inc. (“Hobsons”) for approximately $318.9 million in cash. We entered into the $320.0 million aggregate principal amount Bridge Loan to fund the acquisition of Hobsons.
The First Lien became repayable in quarterly payments of $1.9 million beginning March 31, 2019 and will remain repayable through July 31, 2025, with all remaining outstanding principal due on July 31, 2025.
Borrowings under the First Lien bear interest at the Adjusted Eurocurrency Rate plus the margin 3.25% per annum. The “Eurocurrency Rate” is defined as the LIBOR as administered by the Intercontinental Exchange (ICE) Benchmark Administration for deposits in dollars.
As of September 30, 2021, the interest rate on the First Lien was 3.34%. The principal balances of the Bridge Loan, the Second Lien and the Incremental Facility, as well as all of the outstanding balance of the Revolving Credit Agreement, were paid in full during the quarter ended September 30, 2021.
Please refer to Note 11 to our condensed consolidated financial statements for more information regarding the repayment of our outstanding debt.
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Cash Flows
The following table presents a summary of our consolidated cash flows from operating, investing and financing activities for the periods presented:
Nine Months Ended
September 30,
2021 2020
(in thousands)
Net cash provided by operating activities
$ 122,886  $ 66,285 
Net cash used in investing activities
(350,730) (28,385)
Net cash provided by (used in) financing activities
266,638  (7,188)
Effect of foreign exchange rate on cash and cash equivalents
(515) (701)
Net decrease in cash and cash equivalents and restricted cash
$ 38,279  $ 30,011 
Cash and cash equivalents and restricted cash at beginning of period
53,246  39,491 
Cash and cash equivalents and restricted cash at end of period
$ 91,525  $ 69,502 
Operating Activities
Net cash provided by operating activities of $122.9 million for the nine months ended September 30, 2021 was primarily related to our net loss of $27.2 million, adjusted for non-cash charges of $119.2 million and net cash outflows of $30.9 million resulting from changes in our operating assets and liabilities, net of acquisitions. Non-cash charges primarily consisted of depreciation and amortization of $92.7 million, stock-based compensation expense of $13.5 million and loss on extinguishment of debt of $12.9 million. The main drivers of net cash outflows from changes in operating assets and liabilities were increases in deferred revenue of $88.2 million and accounts receivable of $29.0 million due to the seasonality of our billing cycle, and in deferred taxes of $21.4 million.
Net cash provided by operating activities of $66.3 million for the nine months ended September 30, 2020 was primarily related to our net loss of $28.8 million, adjusted for non-cash charges of $78.7 million and net cash outflows of $16.4 million resulting from change in our operating assets and liabilities, net of acquisitions. Non-cash charges primarily consisted of depreciation and amortization of $74.3 million and management incentive unit-based compensation of $4.2 million. The main drivers of the net cash outflows from changes in operating assets and liabilities were increases in deferred revenue of $64.7 million and accounts receivable of $30.3 million due to the seasonality of our billing cycle, and in accrued expenses of $5.0 million.
Investing Activities
Net cash used in investing activities of $350.7 million for the nine months ended September 30, 2021 was primarily related to the net cash paid for our acquisition of Hobsons. of $319.2 million, investment in capitalized product development costs of $28.3 million and purchases of property and equipment of $3.2 million.
Net cash used in investing activities of $28.4 million for the nine months ended September 30, 2020 was primarily related to our investment in capitalized product development costs of $25.5 million and purchases of property and equipment of $3.0 million.
Financing Activities
Net cash provided by financing activities of $266.6 million for the nine months ended September 30, 2021 was primarily related to the net proceeds from our IPO of 766.1 million, net proceeds from our Bridge Loan of $315.2 million and from our Revolving Credit Arrangement of $55.0 million, offset by the full repayments of our Bridge Loan, Second Lien debt of $365.0 million, Incremental Facility of $68.8 million and First Lien debt of $5.8 million, as well as the outstanding balance of our revolving credit facility of $95.0 million. Additionally, we also paid deferred offering costs in connection with our IPO of $11.8 million and debt issuance costs of $2.8 million.
Net cash used in financing activities of $7.2 million for the nine months ended September 30, 2020 was primarily related to the repayments of our First Lien debt of $5.8 million.
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Contractual Obligations and Commitments
Our principal commitments consist of contractual obligations under operating leases for office space and data center facilities, minimum purchase commitments as part of our normal operations and repayments of long-term debt. Refer to Note 12 to our condensed consolidated financial statements for more information on the operating leases, Note 11 to our condensed consolidated financial statements for more information regarding our long-term debt.
Impact of Inflation
While inflation may impact our net revenues and costs of revenues, we believe the effects of inflation, if any, on our results of operations and financial condition have not been significant. However, there can be no assurance that our results of operations and financial condition will not be materially impacted by inflation in the future.
Indemnification Agreements
In the ordinary course of business, we enter into agreements of varying scope and terms pursuant to which we agree to indemnify customers, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by us or from intellectual property infringement claims made by third parties. In addition, in connection with the completion of our IPO, we entered into indemnification agreements with our directors and certain officers and employees that will require us, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers or employees. No demands have been made upon us to provide indemnification under such agreements and there are no claims that we are aware of that could have a material effect on our consolidated balance sheets, consolidated statements of operations and comprehensive loss, or consolidated statements of cash flows.
Off-Balance Sheet Arrangements
We had no off-balance sheet arrangements as of September 30, 2021.
JOBS Act
We qualify as an “emerging growth company” pursuant to the provisions of the JOBS Act. For as long as we are an “emerging growth company,” we may take advantage of certain exemptions from various reporting requirements that are applicable to other public companies that are not “emerging growth companies,” including, but not limited to, not being required to comply with the auditor attestation requirements of Section 404(b) of the Sarbanes-Oxley Act, reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements, exemptions from the requirements of holding advisory “say-on-pay” votes on executive compensation and shareholder advisory votes on golden parachute compensation.
The JOBS Act also permits an emerging growth company like us to take advantage of an extended transition period to comply with new or revised accounting standards applicable to public companies. We have elected to “opt-in” to this extended transition period for complying with new or revised accounting standards and, therefore, we will not be subject to the same new or revised accounting standards as other public companies that comply with such new or revised accounting standards on a non-delayed basis.
Critical Accounting Policies and Estimates
The discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements. The preparation of these financial statements requires management to make estimates and judgments that affect the reported amounts of assets and liabilities, revenue and expenses and related disclosures of contingent assets and liabilities, as applicable, at the date of our consolidated financial statements. We evaluate our estimates and assumptions on an ongoing basis. Our estimates are based on historical experience and various other assumptions that we believe to be reasonable under the circumstances. These estimates may change as new events occur and additional information is obtained. Actual results may differ from these estimates, impacting our reported results of operations and financial condition.
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The critical accounting estimates, assumptions and judgments that we believe to have the most significant impact on our consolidated financial statements are revenue recognition, accounts receivable, capitalized product development costs, goodwill and intangible assets, business combinations, management incentive unit-based compensation and income taxes. There have been no material changes to our critical accounting policies and estimates as described in our prospectus, dated July 27, 2021, filed with the SEC in accordance with Rule 424(b) of the Securities Act on July 29, 2021.
Recent Accounting Pronouncements
For a description of our recently adopted accounting pronouncements and recently issued accounting standards not yet adopted, see Note 2 to our condensed consolidated financial statements.
Non-GAAP Financial Measures

In addition to our results determined in accordance with GAAP, we believe the following non-GAAP measures are useful in evaluating our operating performance. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors because it provides consistency and comparability with past financial performance and assists in comparisons with other companies, some of which use similar non-GAAP financial information to supplement their GAAP results. The non-GAAP financial information is presented for analytical and supplemental informational purposes only, and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies. A reconciliation is provided below for each non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures.
These non-GAAP financial measures have their limitations as an analytical tool, and you should not consider them in isolation, or as a substitute for analysis of our results as reported under GAAP. Because of these limitations, these non-GAAP financial measures should not be considered as a replacement for their respective comparable financial measures, as determined by GAAP, or as a measure of our profitability or liquidity. We compensate for these limitations by relying primarily on our GAAP results and using non-GAAP measures only for supplemental purposes.

Adjusted Gross Profit
Adjusted Gross Profit is a supplemental measure of operating performance that is not made under GAAP and that does not represent, and should not be considered as, an alternative to gross profit, as determined in accordance with GAAP. We define Adjusted Gross Profit as gross profit, adjusted for depreciation, share-based compensation expense, restructuring and acquisition-related expenses and amortization of acquired intangible assets and capitalized product development costs. We use Adjusted Gross Profit to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget, and to develop short-term and long-term operating plans. We believe that Adjusted Gross Profit is a useful measure to us and to our investors because it provides consistency and comparability with our past financial performance and between fiscal periods, as the metric generally eliminates the effects of the variability of depreciation, share-based compensation, restructuring expense, acquisition-related expenses, and amortization of acquired intangibles and capitalized product development costs from period to period, which may fluctuate for reasons unrelated to overall operating performance. We believe that the use of this measure enables us to more effectively evaluate our performance period-over-period and relative to our competitors.

Adjusted EBITDA

Adjusted EBITDA is a supplemental measure of operating performance that is not made under GAAP and that does not represent, and should not be considered as, an alternative to net income (loss), as determined by GAAP. We define Adjusted EBITDA as net (loss) income adjusted for net interest expense, depreciation and amortization, provision for (benefit from) income tax, share-based compensation expense, management fees, restructuring expense, and acquisition-related expense. We use Adjusted EBITDA to understand and evaluate our core operating performance and trends and to develop short-term and long-term operating plans. We believe that
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Adjusted EBITDA facilitates comparison of our operating performance on a consistent basis between periods and, when viewed in combination with our results prepared in accordance with GAAP, helps provide a broader picture of factors and trends affecting our results of operations

Free Cash Flow

Free Cash Flow is a supplemental measures of liquidity that is not made under GAAP and does not represent, and should not be considered as, an alternative to cash flow from operations, as determined by GAAP. We define Free Cash Flow as net cash provided by operating activities less, cash used for purchases of property and equipment and capitalized product development costs. We believe that Free Cash Flow is a useful indicator of liquidity that provides information to management and investors about the amount of cash generated by our operations inclusive of that used for investments in property and equipment and capitalized product development costs.


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Reconciliation of gross profit to adjusted gross profit

  Three Months Ended
September 30,
Nine Months Ended
September 30,
(in thousands except percentages) 2021 2020 2021 2020
Gross profit $ 85,620 $ 67,504 $ 237,486 $ 180,238
Depreciation 489 403 1,322 1,172
Share-based compensation (1)
1,324 81 1,486 242
Restructuring(2)
905 434 2,385 851
Acquisition-related expense(3)
233 142 484 330
Amortization 12,604 9,468 36,374 27,616
Adjusted Gross Profit $ 101,175 $ 78,032 $ 279,537 $ 210,449
% Gross Profit Margin(4)
57.5  % 58.4  % 57.6  % 56.5  %
% Adjusted Gross Profit Margin(5)
67.9  % 67.5  % 67.8  % 66.0  %
 
(1)    Refers to expenses associated with share-based compensation within cost of revenue.
(2)    Refers to expenses flowing through gross profit related to migration of customers from legacy to core products, and severance expense related to offshoring activities, facility closures and executive departures.
(3)    Refers to expenses flowing through gross profit incurred to execute and integrate acquisitions, including retention awards and severance for acquired employees.  
(4)    Represents gross profit as a percentage of revenue.
(5)    Represents Adjusted Gross Profit as a percentage of revenue.

Reconciliation of net income (loss) to adjusted EBITDA
 
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in thousands except percentages) 2021 2020 2021 2020
Net loss $ (25,128) $ 427 $ (27,190) $ (28,844)
Add:
 
 
Amortization 27,530 21,573 79,562 64,434
Depreciation 1,667 1,838 4,950 5,712
Net interest expense(1)
12,857 15,796 51,409 52,655
Loss on extinguishment of debt 12,905 12,905
Income tax benefit (2,685) 106  (20,035) 64 
Share-based compensation    
10,719 1,398 13,455 4,220
Management fees(2)
424 307 615 803
Restructuring(3)
839 882 3,576 1,670
Acquisition-related expense(4)
923 551 8,662 2,890
Adjusted EBITDA $ 40,051 $ 42,878 $ 127,909 $ 103,604
Adjusted EBITDA Margin(5)
26.9  % 37.1  % 31.0  % 32.5  %
(1)    Interest expense, net of interest income.
(2)    Refers to expense associated with collaboration with Onex and Vista and their internal consulting groups.
(3)    Refers to costs incurred related to migration of customers from legacy to core products, remaining lease obligations for abandoned facilities, severance expense related to offshoring activities, facility closures, and executive departures, and event cancellation fees related to COVID-19.
(4)    Refers to direct transaction and debt-related fees reflected in our acquisition costs line item of our consolidated income statements and incremental acquisition-related costs that are incurred to perform diligence, execute and integrate acquisitions, including retention awards and severance for acquired
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employees, and other transaction and integration expenses. These incremental costs are embedded in our research and development, selling, general and administrative and cost of revenue line items.
(5)    Represents Adjusted EBITDA as a percentage of revenue.
 
Reconciliation of net cash provided by (used in) operating activities to Free Cash Flow
 
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in thousands) 2021 2020 2021 2020
Net cash provided by operating activities $ 173,076  $ 111,849  $ 122,886  $ 66,285 
Less:
Purchases of property and equipment (308) (914) (3,222) (3,019)
Capitalized product development costs (9,141) (8,696) (28,278) (25,490)
Free Cash Flow $ 163,627 $ 102,239 $ 91,386 $ 37,776

FORWARD-LOOKING STATEMENTS

This Quarterly Report on Form 10-Q contains “forward-looking statements” that are subject to risks and uncertainties. All statements other than statements of historical fact included in this Report are forward-looking statements. Forward-looking statements give our current expectations relating to our financial condition, results of operations, plans, objectives, future performance and business. You can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “plan,” “intend,” “believe,” “may,” “will,” “should,” “can have,” “likely” and other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events. For example, all statements we make relating to our estimated costs, expenditures, cash flows, growth rates and financial results, our plans and objectives for future operations, growth or initiatives, strategies or the expected outcome or impact of pending or threatened litigation are forward-looking statements. All forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected, including:

the impact on our operations and financial condition from the effects of the current COVID-19 pandemic;
our history of cumulative losses and expectation that we will not be profitable for the foreseeable future;
risks associated with failing to continue our recent growth rates;
the competitiveness of the market in which we operate;
risks and uncertainties associated with potential acquisitions and divestitures;
our ability to retain, hire and integrate skilled personnel including our senior management team;
our ability to develop, introduce and market new and enhanced versions of our solutions to meet customer needs and expectations;
our ability to scale our business and manage our expenses;
the impact of adverse general and industry-specific economic and market conditions;
risks to our revenue from changes in the spending policies or budget priorities for government funding of K-12 schools;
risks related to the procurement process and budget decision by government entities;
our ability to correctly estimate market opportunity and forecast market growth;
our ability to successfully develop new solutions or materially enhance current solutions through our research and development efforts;
risks caused by delays in upturns or downturns being reflected in our financial position and results of operations;
the length and variability of our sales cycles;
risks related to negotiating leverage and the demands of our large customers;
our ability to change our pricing models, if necessary to compete successfully;
our ability to acquire new accounts and successfully retain existing accounts;
our ability to maintain, enhance and protect our brand;
the impact of any catastrophic events;
the seasonality of our sales and customer growth;
the effects of interruptions or delays in services provided by our data centers or other third parties;
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risks associated with lawsuits by third parties for alleged infringement, misappropriation or other violation of their intellectual property and proprietary rights;
our ability to obtain, maintain, protect and enforce intellectual property protection for our current and future solutions;
the impact of potential information technology or data security breaches or other cyber-attacks or other disruptions;
the risks associated with indemnity provisions in some of our agreements;
the risks related to our use of open source software in certain of our solutions;
the impact of interruptions or performance problems associated with our technology or infrastructure;
the impact of real or perceived errors, failures or bugs in our solutions;
risks related to incorrect or improper use of our solutions or our failure to properly train customers on how to utilize our solutions;
our ability to offer high-quality support;
our ability to predict and respond to rapidly evolving technological trends and our customers’ changing needs;
the fact that our activities are and will continue to be subject to extensive government regulation;
our ability to comply with HIPAA;
risks related to changes in tax laws;
the impact of export and import control laws and regulations;
risk relating to non-compliance with anti-corruption, anti-bribery and similar laws;
risks related to future litigation;
changes in privacy laws and regulations applicable to our business;
our ability to comply with legal requirements, contractual obligations and industry standards relating to security, data protection and privacy;
risk to our reputation and of liability from a failure to comply with a variety of complex procurement rules and regulation;
our reliance on third-party software and intellectual property licenses;
our ability to develop and maintain proper and effective internal control over financial reporting;
our management team’s limited experience managing a public company;
the impact of variation in our quarterly operating results on the trading price of our stock; and
other factors disclosed in the section titled “Risk Factors” of the prospectus dated July 27, 2021 filed in connection with our IPO.

We derive many of our forward-looking statements from our operating budgets and forecasts, which are based on many detailed assumptions. While we believe that our assumptions are reasonable, we caution that it is very difficult to predict the impact of known factors, and it is impossible for us to anticipate all factors that could affect our actual results. All written and oral forward-looking statements attributable to us, or persons acting on our behalf, are expressly qualified in their entirety by these cautionary statements as well as other cautionary statements that are made from time to time in our other SEC filings and public communications. You should evaluate all forward-looking statements made in this prospectus in the context of these risks and uncertainties.

In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this prospectus, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain and investors are cautioned not to unduly rely upon these statements.

We caution you that the important factors referenced above may not contain all of the factors that are important to you. In addition, we cannot assure you that we will realize the results or developments we expect or anticipate or, even if substantially realized, that they will result in the consequences or affect us or our operations in the way we expect. The forward-looking statements included in this Report are made only as of the date hereof. We undertake no obligation to update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk
Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure is primarily a result of exposure due to potential changes in inflation or interest rates. We do not hold financial instruments for trading purposes.
Foreign Currency Exchange Risk
The functional currencies of our foreign subsidiaries are the respective local currencies. Most of our sales are denominated in U.S. dollars, and therefore our revenue is not currently subject to significant foreign currency risk. Our operating expenses are denominated in the currencies of the countries in which our operations are located, which are primarily in the U.S., Canada and India. Our consolidated results of operations and cash flows are, therefore, subject to fluctuations due to changes in foreign currency exchange rates and may be adversely affected in the future due to changes in foreign exchange rates. To date, we have not entered into any hedging arrangements with respect to foreign currency risk or other derivative financial instruments. During the nine months ended September 30, 2021, a hypothetical 10% change in foreign currency exchange rates applicable to our business would not have had a material impact on our consolidated financial statements.
Interest Rate Risk
As of September 30, 2021, our primary market risk exposure is changing Eurodollar-based interest rates. Interest rate risk is highly sensitive due to many factors, including E.U. and U.S. monetary and tax policies, U.S. and international economic factors and other factors beyond our control. The First Lien, Second Lien, Incremental Term Facility, Bridge Loan, and Revolving Credit Agreement carried interest at LIBOR, as administered by the ICE Benchmark Administration for deposits in dollar, plus the applicable margin. The applicable margin is initially 3.25% per annum in the case of the First Lien including the Revolving Credit Agreement. The applicable margin is initially 4.50% per annum in the case of the Incremental Facility. The applicable margin was initially 6.75% per annum in the case of the Second Lien Term Loan. The applicable margin was initially 3.00% per annum in the case of the Bridge Loan.
With the proceeds of the IPO and cash from operations, we repaid in full the Second Lien, the Incremental Facility and the Bridge Loan, as well as all of the outstanding balance under the Revolving Credit Arrangement. Accordingly, on September 30, 2021, we had an outstanding debt balance of $753.7 million related to our First Lien. Based on the amount outstanding, a 100-basis point increase or decrease in market interest rates over a twelve- month period would result in a change to interest expense of approximately $7.5 million.
Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, as of September 30, 2021. Our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of September 30, 2021.

Changes to our Internal Controls over Financial Reporting

There have been no changes in internal control over financial reporting during the quarter ended September 30, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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Part II - Other Information
Item 1. Legal Proceedings
From time to time, the Company is involved in disputes, litigation, and other legal actions. On a quarterly basis, the Company evaluates developments in its legal matters that could affect the amount of liability that has been previously accrued, if any, or result in the Company accruing a liability, and the matters and related ranges of possible losses disclosed, and makes adjustments and changes to our disclosures as appropriate. Significant judgment is required to determine both the likelihood of (i) loss and (ii) the estimated amount of such loss related to such legal matters. Until the final resolution of such legal matters, there may be an exposure to loss, and such amounts could be material. For legal proceedings for which there is a reasonable possibility of loss (meaning those losses for which the likelihood is more than remote but less than probable), the Company has determined it does not have material exposure on an aggregate basis at this time.
Item 1A. Risk Factors

There have been no material changes to the risk factors set forth in the section titled “Risk Factors” included in our prospectus, dated July 27, 2021, filed with the SEC in accordance with Rule 424(b) under the Securities Act of 1933, as amended, on July 29, 2021 in connection with our IPO.
Item 2. Unregistered Sale of Equity Securities and Use of Proceeds

None.
Item 3. Defaults Upon Senior Securities
None.
Item 4. Mine Safety Disclosures
Not applicable.
Item 5. Other Information
None.
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Item 6. Exhibits and Financial Statement Schedules
(i)    Exhibits
Exhibit
Number
Description
3.1
3.2
4.1
10.1
10.2
10.3
10.4
10.5
10.6
31.1
31.2
32.1*
101.INS Inline XBRL Instance Document
101.SCH Inline XBRL Taxonomy Extension Schema Document
101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF Inline XBRL Extension Definition
101.LAB Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document
104 Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)

*The certifications attached as Exhibit 32.1 that accompany this Quarterly Report on Form 10-Q, are deemed furnished and not filed with the SEC.
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SIGNATURES
Pursuant to the requirements of the Securities Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
PowerSchool Holdings, Inc.
Date: November 10, 2021
By: /s/ Eric Shander
Name: Eric Shander
Title: Chief Financial Officer
(Principal Financial Officer)

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