SYDNEY and BLUE BELL, Pa., May 18,
2021 /PRNewswire/ -- Unisys Corporation (NYSE: UIS)
today announced that an international airline consortium operating
to and from Australia has agreed
to a six-year engagement with Unisys to provide an advanced Baggage
Reconciliation System (BRS) at seven international airports at
Sydney, Melbourne, Brisbane, Cairns, Perth, Adelaide and the Gold Coast. The contract was signed in the
first quarter of 2021.
The Board of Airline Representatives Australia (BARA), an
industry representative organization for airlines, manages the
engagement with Unisys on behalf of the group of airlines. Unisys
has worked with BARA since 2004 to provide the Baggage
Reconciliation System that links passengers with their bags,
tracking both as they move through the system. This latest
engagement includes additional data security measures that use
artificial intelligence to quickly identify and contain data
breaches to further secure the sensitive passenger data associated
with the baggage that is handled by the Baggage Reconciliation
System. It also supports a new, easy to use, Android-based
interface for the hand-held scanners used by baggage handlers.
The Unisys Baggage Reconciliation System is also ready to help
BARA support end-to-end tracking of bags throughout the journey, in
line with IATA's Resolution 753 on baggage tracking. This helps
airlines to minimize baggage mishandling and is achieved by
tracking bags through key points of the journey: spanning passenger
handover to airline, loading to the aircraft, transfers to
connecting international flights and the final return to the
passenger.
The Unisys Baggage Reconciliation System helps airlines comply
with the Aviation Security Act's "Triple A" (account and authorize)
regulations relating to baggage handling. Prior to the COVID-19
outbreak, BARA's member airlines processed approximately 14 million
bags on flights departing Australia annually. These volumes
substantially dropped due to COVID-19 and associated international
travel restrictions into Australia. However, during this time many
airlines requested passengers check-in their luggage to maintain
hygiene within the cabin, it was even more critical to be able to
track passengers' baggage so that it arrived with
them.
"Passengers expect both their baggage and their personal
information to be safe and secure. Likewise, airlines want to be in
control and need to track and know the location of a bag to set
standards for improved passenger experience. Given the ongoing
impact of COVID-19 on the airline industry, including international
travel restrictions across Australian borders, BARA's member
airlines need a flexible solution that can scale up or down in line
with fluctuating passenger demand. Unisys SaaS-based pay-as-you-use
model provides us with that flexibility while complying with
mandated security requirements for baggage handling," said
Barry Abrams, BARA Executive
Director.
When passengers check in, each bag receives a barcode, which is
scanned and reconciled with a passenger record before the bag can
be loaded onto the aircraft. As the airline has a record of the
baggage loading order, bags can be quickly identified and recovered
if passengers fail to board. This process is designed to prevent a
mismatch of passengers and baggage and enhance security levels by
avoiding unaccompanied baggage being loaded on the flight. The
Unisys Baggage Reconciliation System team provides a fully managed
service that includes network infrastructure and security
architecture; training; end user device management and onsite
support; application management; and round-the-clock help desk
support.
Andrew Whelan, Vice President
Client Management, Unisys Asia Pacific, said, "Efficient, safe, and
secure processes and systems are key to a positive experience for
travelers to and from Australia.
The COVID-19 situation helped us to take a step back and further
invest in optimizing our digital offerings for airlines and ground
handlers to enhance baggage reconciliation and tracking process. We
are delighted to continue our relationship with BARA to provide an
affordable solution that combines business efficiencies, secured
systems, industry compliance and an improved passenger
experience."
Unisys has more than 55 years of experience providing innovative
IT solutions to the travel and transportation industry. Globally
nine of the top ten airlines depend on Unisys solutions. For more
information on Unisys' air transportation sector services
capabilities, click here.
About Unisys
Unisys is a global IT solutions company that delivers successful
outcomes for the most demanding businesses and governments. Unisys
offerings include digital workplace services, cloud and
infrastructure services, software operating environments for
high-intensity enterprise computing, business process solutions and
application development services. Unisys integrates security into
all of its solutions. For more information on how Unisys delivers
for its clients across the government, financial services and
commercial markets, visit www.unisys.com.
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RELEASE NO.: 0518/9837
Unisys and other Unisys products and services mentioned herein,
as well as their respective logos, are trademarks or registered
trademarks of Unisys Corporation. Any other brand or product
referenced herein is acknowledged to be a trademark or registered
trademark of its respective holder.
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SOURCE Unisys Corporation