ATLANTA, April 9, 2019 /PRNewswire/ -- Pratt &
Whitney, a division of United Technologies Corp. (NYSE: UTX), will
showcase its latest digital project, an externally-facing mobile
application called Pratt & Whitney Track, at MRO Americas
taking place in Atlanta, Georgia,
from April 9-11. With a few taps of
the finger, the app will provide employees, such as account
managers and spares analysts, as well as customers with access to
timely data on spare part orders, component repairs and engine
overhauls.
"Pratt & Whitney is simplifying, yet revolutionizing, the
way we engage with our customers, empower our employees and
increase business effectiveness," said Eva
Azoulay, vice president of Commercial Aftermarket at Pratt
& Whitney. "Pratt & Whitney Track will enable us to put
real-time data in the palm of our customers' hands. The benefit of
immediate access to information cannot be overstated. By providing
quick and easy access on-the-go, our employees and customers can
access the information they need without delay, regardless of time
zone."
The mobile application has an intuitive interface that allows
users to filter and search information based on their respective
needs. Each stream within the app offers detailed logistics into a
part's status as well as a way to track delivery once the part has
been handed over to the carrier.
"With increased efficiency of status sharing, Pratt &
Whitney Track will help enhance the overall customer experience,"
said Earl Exum, vice president of
Commercial Spares & Material Solutions at Pratt & Whitney.
"We are the dependable engine company. We produce state-of-the-art
products and services. Our employees and customers deserve a
dependable and effective support system, like this app, in place to
help empower them to meet their objectives."
The application is currently being piloted within Pratt &
Whitney's Commercial Engines and Military Engines organizations.
Following the pilots, the customer-centric mobile application will
be available in app stores.
About Pratt & Whitney
Pratt & Whitney is a world leader in the design, manufacture
and service of aircraft and helicopter engines, and auxiliary power
units. United Technologies Corp., based in Farmington, Connecticut, provides
high-technology systems and services to the building and aerospace
industries. To learn more about UTC, visit its website at
www.utc.com, or follow the company on Twitter: @UTC. To receive
press releases and other news directly, please sign up here.
Pratt &
Whitney
+1 (860) 565-9600
media@pw.utc.com
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SOURCE Pratt & Whitney