Sometimes the truth hurts, big time. And Verizon will not sit on the sidelines and watch as the Un-carrier continues to hoodwink consumers by dazzling them with one catchy announcement after another, only to Un-ravel and Un-do them just as soon as people forget. So we’re doing a #CarrierClapback to expose these #TMyths for just what they are.

Let’s review the timeline:Jan 5, 2017: Announces taxes & fees now included in plans. Aug 6, 2018: Launches Essentials plan. This is essentially a way to bring back taxes and fees (that sure didn’t last long).Jan 22, 2022: More fees please. Fees raised on both consumer voice and data lines (sure seems like a lot of fees for a carrier that cut them out a few years ago).Mar 21, 2022: Connect plan launches without taxes included. But wait, didn’t you say just a few years ago you were doing away with taxes and fees? What gives?!May 5, 2022: Price Lock. Touted as a win for customers, it promises customers will never see their bills increase. Sounds great if it wasn’t one of the ways they sweetened the pot to get their merger complete. June 3, 2022: Assisted support and upgrade support cost jumps to $35. Ok, so your plan price may not change, but your admin fee has gone up and it now costs $35 for support? Seems like just another name for a fee.2nd Half 2022: what else will they Un-do?With the nation’s most reliable 5G network, only Verizon offers its customers both the best network experience and value of any other carrier. When combined with home internet service, its best 5G price plans provide up to $90/month in value to customers. So do the math, and see what you can save by switching to Verizon. You can learn more about the latest deals at verizon.com/deals.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

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Media contact:

Steve Van Dintersvandinter@verizon.com 

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