BlueJeans by Verizon named MetriStar Top Provider Award for Meeting Applications
June 28 2022 - 12:00PM
Verizon Business today announced that BlueJeans by Verizon, which
provides secure video collaboration and large interactive events
for today’s hybrid ways of work, has been positioned by innovative
research firm Metrigy as a Top Provider for meeting applications.
The MetriStar Top Provider Award delineation exemplifies BlueJeans’
commitment to providing a frictionless and immersive, any place,
any device meeting experience for customers that drives engagement
and business outcomes.
“Metrigy’s Workplace Collaboration 2022 MetriStar awards are
based on how customers rate their providers, and quantitative
metrics correlating the use of a provider’s app with measurable
business success,” said Irwin Lazar, President and Principal
Analyst at Metrigy. “In addition to having high customer ratings,
BlueJeans customers saw a 48% increase in revenue, 51% cost
savings, 25% reduction in employee turnover, and a 41% improvement
in employee productivity after their deployment of the app.”
Recognizing technology providers whose customers achieved high
business success and achieved above-average customer sentiment
ratings, the MetriStar Top Provider Awards found that companies use
the BlueJeans meeting application to conduct virtual meetings with
state-of-the-art voice and video quality, combined with
productivity features to improve meeting experiences. The
comprehensive report goes on to highlight BlueJeans’ top-performing
areas, including voice and video quality, technical features of the
platform, response time to problems or questions, reliability of
the platform, and ease of use.
According to the report, “BlueJeans’ customers include some of
the largest businesses in the world. As a pioneer in the video
meetings space, BlueJeans has consistently delivered innovative
features including background noise cancellation, spatial audio,
and tools to enable meeting participants to easily capture notes
and highlight key meeting points. Backed by the network and
services capabilities of its parent company, Verizon, BlueJeans
delivers a meeting app experience that achieved high customer
sentiment ratings and that its customers are using to deliver
measurable business success.”
“At BlueJeans, innovation is in our DNA,” said Chris Lewter, VP
& General Manager, BlueJeans by Verizon. “But it’s no longer
just about technology. It’s about the people, it’s about the
experiences. Now we’re looking beyond ‘just meeting’ to how we can
support and deliver a secure, reliable and scalable set of video
solutions designed to power collaboration, boost audience
engagement, and ensure business continuity in the era of hybrid
work. Today’s award demonstrates that we’re on the right
track.”
Based on data gathered from 935 IT and customer experience
leaders in North America, Western Europe, Southeast Asia, and
Australia, Metrigy analyzed both quantitative and open ended and
qualitative commentary from IT leaders on what they like most and
least about their providers to compile the MetriStar awards.
Metrigy defines the ‘Meeting Applications’ category as meeting
applications that deliver video and audio conferencing as well as
screen and content sharing. Additional features may include
integrated chat, meeting recording and transcription, webinar and
virtual event hosting capabilities, whiteboarding, as well as
connectivity to room video conferencing systems.
For more information, read the report. To learn more
about how BlueJeans can help enable employees to do their best work
and achieve new levels of productivity that drive business
outcomes, visit www.bluejeans.com.
ABOUT METRIGY: Metrigy is an innovative research firm focusing
on the rapidly changing areas of Unified Communications &
Collaboration (UCC), digital workplace, digital transformation, and
Customer Experience (CX)/contact center—along with several related
technologies. Metrigy delivers strategic guidance and informative
content, backed by primary research metrics and analysis, for
technology providers and enterprise organizations.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on
June 30, 2000 and is one of the world’s leading providers of
technology and communications services. Headquartered in New York
City and with a presence around the world, Verizon generated
revenues of $133.6 billion in 2021. The company offers data, video
and voice services and solutions on its award-winning networks and
platforms, delivering on customers’ demand for mobility, reliable
network connectivity, security and control.
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Media contact:Erin
Cheevererin.dowling@verizon.com
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