- Hub provides essential information, advice and even ideas
for where to go next
Editor's Note: A video demonstrating Air Canada's
new Travel Ready Hub is available here
MONTREAL, Sept. 7, 2021 /CNW Telbec/ - Air Canada today
unveiled its expanded Travel Ready hub, an interactive online tool
to help customers plan and prepare for upcoming trips. Customers
can use it to easily and conveniently obtain such information as
necessary travel documentation, COVID-19 test requirements and
country travel restrictions for any global destination. Air
Canada's Travel Ready hub is available at
aircanada.com/travelready and on the mobile version of the Air
Canada website.
"We continue to develop practical solutions to help our
customers be travel-ready, wherever they want to go. This includes
assisting them in navigating the changing entry requirements set by
countries in our global network by making all relevant information
available in one convenient place. But beyond making essential
travel information readily accessible, our easy-to-use Travel Ready
hub is designed to make it simple for customers to choose where to
go next by showing the countries that are open to visitors through
an interactive map," said Lucie
Guillemette, Executive Vice President and Chief Commercial
Officer at Air Canada.
The airline's enhanced Travel Ready hub features a search widget
so that users can access information specific to their situation
and itinerary. Among other things: the hub allows customers to
review entry requirements for every country on their itinerary,
including if they are connecting via another country or traveling
with an Air Canada airline partner; if their travels require a
COVID-19 test, ensure they have the right test (molecular or
antigen) taken within the valid time window; and provide travel
advice, particularly related to airport arrival times, given
additional checks in-place. All of these features are designed with
the goal of delivering a smoother and quicker airport experience
for customers.
Air Canada will continue
implementing initiatives to streamline the travel process, increase
customer convenience via digital tools, and remain a leader in
adopting science-based measures to further enhance safety. To date,
the airline has put in place the following measures for customers
to travel easily, confidently and safely:
- Ongoing restoration and strategic rebuilding of its
international, transborder and domestic network to conveniently
reunite people with friends and family, together with flexible and
expanded change and cancellation options for bookings;
- A new digital solution via the Air Canada App and website,
enabling customers flying between Canada and select countries to conveniently
and securely scan and upload COVID-19 test results to validate
compliance with government travel requirements prior to arriving at
the airport;
- Numerous streamlined processes, from several check-in options
via web, mobile or airport self-serve kiosk, Touch-Free Bag Check
and Bag Drop services, digital presentation of all reading
materials via PressReader on personal devices. In the lounge, meals
can be ordered and delivered straight to the table through the new
Maple Leaf Lounge @ la table service, with additional opportunities
to further modernize processes underway;
- The award-winning Air Canada CleanCare+ program, featuring
enhanced biosafety measures throughout every stage of air travel
from check-in to lounges to boarding to on-board, which includes
highly efficient HEPA air filters on aircraft;
- As of Oct. 31, 2021, Air Canada
is requiring all its employees to be fully vaccinated against
COVID-19, further ensuring the safety and well-being of customers
and employees.
About Air Canada
Air Canada is Canada's largest domestic and
international airline and, in 2019, was among the top 20 largest
airlines in the world. It is Canada's flag carrier and a
founding member of Star Alliance, the world's most
comprehensive air transportation network. Air Canada is
the only international network carrier in North
America to receive a Four-Star ranking according to
independent U.K. research firm Skytrax. In 2020, Air Canada was
named Global Traveler's Best Airline in North America for
the second straight year. In January 2021, Air Canada received
APEX's Diamond Status Certification for the Air Canada CleanCare+
biosafety program for managing COVID-19, the only airline
in Canada to attain the highest APEX ranking.
Air Canada has also committed to a net zero emissions
goal from all global operations by 2050. For more information,
please visit: aircanada.com/media, follow Air Canada
on Twitter and LinkedIn, and join Air Canada
on Facebook.
Sign up for Air Canada news: aircanada.com
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SOURCE Air Canada