Big players in the restaurant industry,
including The Captain's Boil, Foodtastic and BarBurrito, have
fueled their growth by leveraging multiple products in the Givex
tech ecosystem
TORONTO, Sept. 20,
2022 /CNW/ - In the rapidly-changing restaurant
landscape as a result of the ongoing effects of the COVID-19
pandemic, global fintech company Givex has thrived, due to its
comprehensive suite of products that is being used by restaurant
franchises like The Captain's Boil, Foodtastic and BarBurrito.
Restaurant franchises historically have struggled with clumsy
integrations, cobbling together various technology products with
limited success, while others invest in a long-term tech strategy
with a singular partner to support growth and maximize
efficiencies.
"What sets Givex apart in the industry is our seamless tech
ecosystem that helps restaurant owners and operators make informed
business decisions. Many clients sign on with Givex for one
product, but end up adding additional products after seeing the
value Givex brings," said Don Gray,
CEO of Givex. "Other clients sign on for multiple Givex solutions
from the start, after seeing the value of how the products work
together. In either case, the common thread is that clients are
attracted to Givex due to our scalability, best-in-class customer
service, robust reporting and seamless integrations."
Casual seafood restaurant chain The Captain's Boil was using
various POS systems across its 20+ units and in need of an
end-to-end technology partner to manage its growing franchise
system. The Captain's Boil now employs the full suite of Givex
technology, including point-of-sale (POS), kitchen display system
(KDS), gift cards, online ordering app and loyalty and inventory
control. In addition, Givex created a seamless integration with a
third-party app to help The Captain's Boil manage labor costs. In
January 2022, The Captain's Boil
opened its first U.S. location amid the pandemic, due in large part
to its tech stack and its ability to strengthen its takeout /
delivery platforms with Givex technology. As The Captain's Boil
grows its footprint, Givex's technology solutions will scale
alongside its growth.
Another client that sees the value in leveraging multiple Givex
products is Foodtastic, which recently installed Givex's full suite
of technology, including POS, KDS, gift card and payment systems
and online ordering app in more than a third of its 650 restaurants
across 21 brands (including Second Cup, Milestones, Chocolato and
Pita Pit). In early 2021, Foodtastic acquired 200+-unit Second Cup,
which was already using GivexPOS and Customer WebSuite (CWS) gift
card technology. After seeing the value of Givex's solutions, quick
installation time, best-in-class support and robust reporting,
Foodtastic rolled out POS and CWS across the system later that
year.
185-unit Tex-Mex restaurant chain BarBurrito, which recently
became the largest Mexican chain in Canada, uses Givex technology to streamline
the customer experience, create efficiencies and make data-driven
business decisions by using a single solution. In October 2020, BarBurrito implemented GivexPOS in
select locations in Saskatchewan
and has since rolled out POS at all locations in the system, and
added Givex's online ordering, gift card and loyalty programs to
its tech stack.
As the industry continues to evolve, restaurant operators will
always need to find cost- and labor-effective ways to meet changing
customer needs and stand out in a crowded marketplace. Technology
is no longer an afterthought; finding the right tech partner is one
of the most important steps to set a foundation for innovation and
growth. By using one provider for multiple solutions, Givex clients
can and will continue to harness the company's scalability,
best-in-class customer service, robust reporting and seamless
integrations to support their growth.
About Givex
Givex (TSX: GIVX) (OTCQX: GIVXF) is a global fintech company
providing merchants with customer engagement, point of sale and
payment solutions, all in a single platform. We are integrated with
1000+ technology partners, creating a fully end-to-end solution
that delivers powerful customer insights. Our platform is used by
some of the world's largest brands, comprising approximately
116,000 locations across more than 100 countries. Learn more at
givex.com.
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SOURCE Givex