Samsung Networks and TELUS today announced the successful
deployment of Canada’s first next-generation Mission Critical
Push-to-X (MCPTX) services. Deployed over TELUS’ globally
recognized network, this new MCPTX solution will equip Canada’s
first responders with the information and data they need to more
accurately assess emergency situations, improve responsiveness and
operational efficiency, and drive better public safety outcomes.
This state-of-the-art technology will enhance multimedia
communications with vital operational features such as video,
geographic information system (GIS), geo-fencing, remote database
access, and more, keeping communities safer.
“TELUS is building on its long-standing association with Samsung
to bring best-in-class technologies and connectivity that will help
public safety organizations manage emergency situations with
greater responsiveness thanks to mission critical features that go
well beyond legacy voice technologies,” said Marshall Berkin,
Vice-president, Industry Solutions, TELUS Business Solutions. “Our
MCPTX services will leverage the strength of our award-winning
network, as well as our integrated ecosystem of public safety
solutions, to empower first responders with critical, reliable, and
secure connectivity that will ultimately save lives. This launch
also accelerates our commitment to Smart City solutions that help
municipalities use technology and data in new ways to benefit
residents’ health and safety, meet sustainability goals, and
increase operational efficiencies.”
TELUS’ MCPTX service will be offered with priority access to
commercial users on TELUS’ network. The service is actively being
trialed with a select group of customers with wider commercial
availability planned for later in 2022. With mobile broadband
technologies powered by 4G and 5G, the nature of mission critical
communications is undergoing a significant evolution, as MCPTX
solutions provide a significant enhancement to today’s commonly
used LMR (Land Mobile Radio) and push-to-talk (PTT) voice
technologies.
“Samsung has proven deployment experience with end-to-end
solutions - from network infrastructure to devices, to lead the
industry in this space,” said Stephen Wiktorski, Vice President and
Head of Networks, Samsung Canada. “We’re pleased to collaborate
with TELUS to help solve Canadian first responders’ critical
communications challenges, and look forward to future opportunities
to integrate MCPTX capabilities within private networks,
next-generation 9-1-1 (NG911) and smart cities.”
Improving public safety outcomes with mission critical
communications
MCPTX technology will enhance communication in many public
safety scenarios. For example:
- First responders – With MCPTX technologies,
first responders, like police officers, can gain knowledge and
expertise from their peers in different locations or other public
safety agencies. They can all communicate with each other in
real-time in order to quickly resolve a public emergency. That
could mean enabling video to be pushed immediately to dispatch a
coordinated response or sharing a map of the officer’s location
with other first responders on the ground.
- Catastrophic events – In the event of a
catastrophic situation, cellular usage drastically increases and
the network gets congested with many people trying to reach their
loved ones. With quality of service, priority and preemption (QPP),
first responders have priority access to the broadband network with
a reliable and secure connection.
- Connected Ambulance – A connected
ambulance will help save more lives, as paramedics can share
critical information using a portable ultrasound or a haptic glove
over a prioritized connection, helping emergency room doctors to
start treatment remotely, and emergency rooms preparation to be
optimized for patient arrival.
- Traffic Control for emergency services – With
MCPTX, traffic route maps for emergency vehicles could be
transmitted to all intersections and traffic lights, clearing the
way for an emergency vehicle to quickly reach its destination, with
“green lights” all along the route.
Samsung continues to lead the advancement of next generation
public safety networks and has a proven track record of successful
MCPTX deployments. Samsung network technology with LMR
interoperability is a proven solution deployed by FirstNet1, as the
first-ever, nationwide mission-critical standards-based PTT
solution in the U.S.2 Also, in Korea, Samsung teamed up with
leading Korean operators to launch the country's PS-LTE network in
700MHz, which was the world's first 3GPP-compliant nationwide
public safety network with MCPTT service.3 Since 2021, this PS-LTE
network has been offering fast and reliable connectivity to first
responders in hundreds of organizations and agencies, including
police, firefighters, emergency medical services, and the
military.
To learn more about how Samsung and TELUS are solving critical
communication challenges with MCPTX solutions, the companies have
released a new whitepaper on public safety.
For more information on Samsung’s network solutions and
capabilities, visit www.samsung.com/global/business/networks.
For more information on how TELUS supports first responders,
visit
telus.com/en/business/v2/medium-large/mobility/public-safety
About Samsung Electronics Canada Inc.Samsung
Electronics Canada inspires Canadians to reach their full potential
through a transformative ecosystem of products and services that
deliver innovation and distinct design to every aspect of their
connected lives. The company is redefining the worlds of TVs,
smartphones, virtual reality and wearable devices, tablets and
digital appliances. In 2021, Samsung was ranked as one of Canada's
"Most Reputable Companies" in Léger's Corporate Reputation Study.
Dedicated to helping make a difference in the lives of Canadians,
Samsung's award-winning corporate giving initiatives support public
education and health-related issues in communities across the
country. To discover more, please visit www.Samsung.ca.
Follow Samsung Canada at facebook.com/SamsungCanada, or
Instagram @samsungcanada or Twitter @SamsungCanada.
About TELUSTELUS (TSX: T, NYSE: TU) is a
dynamic, world-leading communications technology company with $17
billion in annual revenue and 17 million customer connections
spanning wireless, data, IP, voice, television, entertainment,
video, and security. Our social purpose is to leverage our
global-leading technology and compassion to drive social change and
enable remarkable human outcomes. Our longstanding commitment to
putting our customers first fuels every aspect of our business,
making us a distinct leader in customer service excellence and
loyalty. The numerous, sustained accolades TELUS has earned over
the years from independent, industry-leading network insight firms
showcase the strength and speed of TELUS’ global-leading networks,
reinforcing our commitment to provide Canadians with access to
superior technology that connects us to the people, resources and
information that make our lives better.
TELUS Health is Canada’s leader in digital health technology,
improving access to health and wellness services and
revolutionizing the flow of health information across the continuum
of care. TELUS Agriculture provides innovative digital solutions
throughout the agriculture value chain, supporting better food
outcomes from improved agri-business data insights and processes.
TELUS International (TSX and NYSE: TIXT) is a leading digital
customer experience innovator that designs, builds, and delivers
next-generation solutions, including AI and content management, for
global and disruptive brands across high-growth industry verticals,
including tech and games, communications and media, ecommerce and
FinTech, healthcare, and travel and hospitality. TELUS and TELUS
International operate in 25+ countries around the world.
Driven by our determination and vision to connect all citizens
for good, our deeply meaningful and enduring philosophy to give
where we live has inspired TELUS, our team members and retirees to
contribute more than $900 million and 1.8 million days of service
since 2000. This unprecedented generosity and unparalleled
volunteerism have made TELUS the most giving company in the world.
Together, let’s make the future friendly.
For more information about TELUS, please visit telus.com, follow
us @TELUSNews on Twitter and @Darren_Entwistle on Instagram.
For more information, please contact:
SamsungAlex ThomasCorporate
CommunicationsAlex.thomas@Samsung.com
TELUSTatianna GoldsneyTELUS Public
RelationsTatianna.goldsney@telus.com
1 FirstNet and the FirstNet logo are registered trademarks and
service marks of the First Responder Network Authority. All other
marks are the property of their respective owners.2
https://about.att.com/innovationblog/2021/fn_mission_ready.html3
https://news.samsung.com/global/samsung-powers-worlds-first-3gpp-compliant-nationwide-public-safety-network-with-mcptt-service-in-korea
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/ef6a4424-ccc5-40a5-a84d-a64ff01bd58a
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