Acceleration of digital workplace trends due
to COVID-19 leads to third-party recognition.
OTTAWA, ON, Aug. 5, 2020 /CNW/ - Martello Technologies
Group Inc., ("Martello" or the "Company") (TSXV: MTLO), a provider
of digital experience monitoring (DEM) solutions, announced today
that GSX has been recognized by Gartner in three recent reports.
GSX, which was acquired by Martello in May
2020, provides software that monitors the Microsoft 365 end
user experience.
In the July 21, 2020 report
Leverage Office 365, Monitoring Practices to Improve
Availability and Eliminate Performance Challenges,
Gartner recommends that "I&O leaders responsible for
transforming IT infrastructure, operations and cloud management
must: identify issues that impact the end-user experience by
implementing dedicated performance analysis tools to establish a
performance baseline for office applications, enhance visibility
into the user experience by leveraging SaaS-based monitoring tools
that focus on global, end-to-end usage and synthetic transactions."
Martello-GSX has been recognized in this report.
In its Hype Cycle for the Digital Workplace, 2020 report
published on July 17, 2020, Gartner
recognized GSX as a Sample Vendor of Digital Experience Monitoring
and Workplace Analytics.
According to the report "For many organizations, COVID-19
elevates digital workplace strategies from nice-to-have to
must-have status, and it makes workforce digital dexterity a
C-suite issue". The report gave Digital Experience Monitoring a
"high" benefit rating, forecasting the technology will reach the
Plateau of Productivity in two to five years. On the need for DEM
solutions, the report noted that "Organizations that implement DEM
tools can not only benefit from better application performance and
improved user experience, but also ultimately improve business
outcomes in support of digital transformation." GSX was also
recognized in Gartner's Hype Cycle for IT Performance Analysis,
2020, published July 17,
2020.
Martello acquired GSX in May 2020,
as part of its strategy to deliver the industry's clearest picture
of the digital user experience for cloud services such as unified
communications and video conferencing. Headquartered in
Switzerland, GSX develops Gizmo,
the end-user experience monitoring solution for Microsoft 365. This
strategic acquisition adds to Martello's monthly recurring revenue
(MRR) and diversifies Martello's revenue stream, while offering
access to an addressable market of 200 million monthly active users
of Microsoft 365
Related Resources
Web: GSX Gizmo Microsoft 365 User Experience Monitoring
Video: Microsoft 365 Monitoring by GSX – 1 Minute
E-Book by Microsoft MVP Nick Cavalancia: Working in the New
Normal: Optimizing Teams Performance in a Post Pandemic
World
Gartner References
Gartner, "Hype Cycle for the Digital Workplace, 2020,"
Matt Cain, Michael Woodbridge, July
17, 2020.
Gartner, "Hype Cycle for IT Performance Analysis, 2020,"
Pankaj Prasad, Padraig Byrne, July 17,
2020.
Gartner, "Leverage Office 365, Monitoring Practices to Improve
Availability and Eliminate Performance Challenges", July 21, 2020.
Gartner does not endorse any vendor, product or service
depicted in our research publications, and does not advise
technology users to select only those vendors with the highest
ratings or other designation. Gartner research publications consist
of the opinions of Gartner's research organization and should not
be construed as statements of fact. Gartner disclaims all
warranties, expressed or implied, with respect to this research,
including any warranties of merchantability or fitness for a
particular purpose.
About Martello
Martello Technologies Group Inc. (TSXV: MTLO) is a technology
company that provides digital experience monitoring (DEM)
solutions. The company's products provide monitoring and analytics
on the performance and user experience of critical cloud business
applications, while giving IT teams and service providers control
and visibility of their entire IT infrastructure. Martello's
software products include unified communications performance
analytics, Microsoft 365 end user experience monitoring and IT
service monitoring and analytics. Martello Technologies Group is a
public company headquartered in Ottawa,
Canada with offices in Amsterdam, Geneva, Nice, Paris, Dallas
and New York. Learn more at
http://www.martellotech.com
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SOURCE Martello Technologies Group