ORLANDO, Fla., March 4, 2021 /PRNewswire/
-- accesso Technology Group plc (AIM:
ACSO), the premier technology solutions provider to leisure,
entertainment and cultural markets, has expanded its partnership
with Alterra Mountain Company to provide six of the company's
North American mountain destinations – Snowshoe Mountain Resort in
West Virginia; Deer Valley Resort
in Utah; Mammoth Mountain in
California; Steamboat in
Colorado; Squaw Valley Alpine
Meadows in California; and, Blue
Mountain Resort in Ontario, Canada
– with mobile food and beverage (F&B) technology.
Alterra Mountain Company currently leverages accesso's
guest experience management technology, The Experience Engine™
(TE2), to power the app for its global season pass, Ikon Pass.
The new and enhanced integration of technology enables more than 40
food and beverage service locations across six ski areas to provide
guests access to mobile ordering and restaurant arrival time
booking functionality. This augmented use of the TE2
solution also extends Alterra Mountain Company's ability to
establish guest profiles through a centralized guest identity and
stored wallet feature and linking of mobile F&B purchases and
restaurant arrival bookings.
The flexible operating model offered by accesso's guest
experience management platform provides operators a variety of ways
to cater to guests' mobile F&B needs. Guests have the power to
curate the dining experience they desire, with easy access to
dining information and menu specifics that they can explore at
their own pace. Once they decide on their restaurant, they can book
an arrival time or go straight to ordering their food. When
ordering, guests can customize their selections, claim special
offers customized for them and choose their preferred method of
pickup or delivery order fulfillment – all through the Ikon Pass
mobile app or a separate, standalone web portal. The multichannel
availability of mobile F&B ordering with the TE2
solution eliminates any limitations on guests based on technology
access, allowing them to order food from anywhere, at any time and
with any device. Finally, the platform's Kitchen Order Management
System enables orders to be managed and delivered quickly and
efficiently supporting an array of operating procedures.
"Over the last two years, we've seen the power of Accesso
technology through our collaboration on the Ikon Pass app, which
has enabled us to help provide our guests with new technologies
that offer convenience and a seamless experience," said
Ellen Lee, senior vice president of
digital marketing and experience, Alterra Mountain Company.
accesso's food and beverage solution is designed to
greatly streamline operations, providing staff access to the
ordering system via traditional printers, mobile tablets and more.
And, for seated dining areas, operators can offer same-day bookings
or advance reservations, allowing for greater, more accurate
capacity control, which is key for safety and security of guests
and staff alike in the age of physical distancing. Additionally,
operators benefit from the ability to craft data-driven,
revenue-boosting up-sell and cross-sell opportunities that match
the preferences of each unique guest, ensuring that offers are
delivered at the right time and to the right person.
"We're very proud to expand our partnership with Alterra
Mountain Company – a forward-thinking leader in its industry – and
look forward to working together to redefine F&B operations at
several of its North American properties," said Steve Brown, accesso CEO. "Today,
harnessing the power of contactless technology is more important
than ever. We appreciate the opportunity to support Alterra
Mountain Company as it works to provide a convenient and
unforgettable experience for its guests, while creating new
opportunities for revenue generation in the process."
About accesso Technology Group, plc
At accesso, we believe technology has the power to
redefine the guest experience. Our patented and award-winning
solutions drive increased revenue for attractions operators while
improving the guest experience. Currently serving over 1,000 venues
in 30 countries around the globe, accesso's solutions help
our clients streamline operations, generate increased revenues,
improve guest satisfaction and harness the power of data to educate
business and marketing decisions.
accesso invests heavily in research and development
because our industries demand it, our clients benefit from it and
it makes a positive impact on the guest experience.
Our commitment to improving the guest experience and helping our
clients increase revenue is the core of our business. Our
technology solutions allow venues to increase the volume and range
of on- and off-site spending and to drive increased
transaction-based revenue through cutting-edge ticketing,
point-of-sale, virtual queuing, distribution and experience
management software.
Many of our team members come from backgrounds working within
the attractions and cultural industry. In this way, we are
experienced operators who run a technology company serving
attractions operators, versus a technology company that happens to
serve the market. Our staff understands the day-to-day operations
of managing complex venues and the challenges this creates, and
together we strive to provide our clients and their guests with
technology that empowers them to do more and enjoy more. From our
agile development team to our dedicated client service specialists,
every team member knows that their passion, integrity, commitment,
teamwork and innovation are what drive our success.
accesso is a public company, listed on AIM: a market
operated by the London Stock Exchange. For more information, visit
www.accesso.com. Follow accesso on Twitter,
LinkedIn and Facebook.
About Alterra Mountain Company
Alterra Mountain Company is a family of 15 iconic year-round
destinations, including the world's largest heli-ski operation,
offering the Ikon Pass, the new standard in season passes. The
company owns and operates a range of recreation, hospitality, real
estate development, food and beverage, retail and service
businesses. Headquartered in Denver,
Colorado, with destinations across the continent, Alterra
Mountain Company is rooted in the spirit of the mountains and
united by a passion for outdoor adventure. Alterra Mountain
Company's family of diverse playgrounds spans six U.S. states and
three Canadian provinces: Steamboat and Winter Park in Colorado; Squaw Valley Alpine Meadows, Mammoth
Mountain, June Mountain and Big Bear
Mountain Resort in California;
Stratton and Sugarbush Resort in
Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue
Mountain in Ontario;
Crystal Mountain in Washington; Deer Valley Resort and Solitude
Mountain Resort in Utah; and, CMH
Heli-Skiing & Summer Adventures in British Columbia. Also
included in the portfolio is Alpine Aerotech, a worldwide
helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain
Company honors each destination's unique character and authenticity
and celebrates the legendary adventures and enduring memories they
bring to everyone. For more information, please visit
www.alterramtnco.com.
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SOURCE accesso Technology Group plc