TIDMMSLH

RNS Number : 1960U

Marshalls PLC

01 April 2021

1 April 2021

Marshalls plc

(the "Company")

Directorate changes

Annual Report 2020 and Notice of 2021 Annual General Meeting

Board changes

Further to the announcement on 11 March 2021 of Jack Clarke's agreement with the Board to retire as Group Finance Director and as an Executive Director, Jack has agreed to step down from the Board and as Group Finance Director with effect from today. As previously announced, a transition plan is well advanced and Jack will remain with the Group until 31 March 2022 to ensure a smooth and orderly handover.

Janet Ashdown has informed the Board that, after six years with the Company, she wishes to retire from the Board with effect from the end of the Company's 2021 AGM in May. The Board would like to thank Janet for her significant contribution to the success of the Company, particularly in her capacity as Senior Independent Non-Executive Director, Chair of the Remuneration Committee and designated Non-Executive Director for workforce engagement. Janet has provided invaluable knowledge and expertise in helping the Board navigate a number of changes over recent years to the governance landscape for listed companies.

With effect from the end of this year's AGM, Graham Prothero has agreed, in addition to his duties as Chair of the Audit Committee, to assume the role of Senior Independent Director. Graham has been with the Company nearly four years and is an experienced listed company director.

Angela Bromfield will take over as Chair of the Remuneration Committee and designated Non-Executive Director for workforce engagement. Angela has served more than 12 months on our Remuneration Committee and is the serving Chair of the Remuneration Committee for both Churchill China PLC and Harworth Group PLC.

The Nomination Committee has factored these changes into its succession planning which continues to focus on ensuring that the knowledge, skills and experience on the Board are aligned with the Company's strategic priorities and enable it to comply with the requirements of the UK Corporate Governance Code.

Annual Report and 2021 AGM

The Company has published its full Annual Report for the year ended 31 December 2020 and Notice of 2021 AGM which is to be held at 11.00am on Wednesday 12 May 2021 at the Company's offices at Landscape House, Premier Way, Lowfields Business Park, Elland, HX5 9HT.

As Government measures restricting public gatherings and non-essential travel are likely to remain in place until after the 2021 AGM, we have made arrangements, as we did last year, for the Meeting to be a "hybrid" meeting, allowing shareholders to participate electronically. We are making arrangements for the quorum (which is any two shareholders or their proxies/corporate representatives) to be satisfied by the presence of two employee shareholders present in person, by proxy or as corporate representatives.

We do not currently intend to admit any other shareholders in person to the Meeting venue and encourage shareholders to participate in the meeting electronically. Shareholders are also strongly encouraged to vote by proxy in advance of the Meeting. Any updates to the position will be included on our website at www.marshalls.co.uk/investor/agm-details .

Copies of the documents listed below have been posted to shareholders today:

1. Annual Report 2020

2. Notice convening the 2021 AGM

3. Form of Proxy for the 2021 AGM

A copy of each of the above documents has been submitted to the UK Listing Authority via the National Storage Mechanism and will be available for inspection at https://data.fca.org.uk/#/nsm/nationalstoragemechanism

These documents are also accessible via the Company's website at www.marshalls.co.uk .

Reference is made to RNS announcement number 8638R published on 11 March 2021 (Annual Financial Report). In addition to the information in that announcement, in accordance with DTR 6.3.5(2)(b), we also set out below the following extracts from the Annual Report 2020 in full text form:

   --              Statement of Directors' Responsibilities; and 
   --              Principal Risks. 

-----------------------------------------------------------

Statement of Directors' Responsibilities in respect of the Annual Report 2020 and the Financial Statements

The Directors who held office at the date of approval of this Directors' Report confirm that, to the best of each of their knowledge:

-- the Financial Statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets, liabilities, financial position and profit of the Company and the undertakings included in the consolidation taken as a whole;

-- the Strategic Report contained in this Annual Report includes a fair review of the development and performance of the business and the position of the Company and the Group taken as a whole, together with a description of the principal risks and uncertainties that they face; and

-- the Annual Report and Financial Statements, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group's position and performance, business model and strategy.

-----------------------------------------------------------

Principal Risks

Process

Risk management is the responsibility of the Board and is a key factor in the delivery of the Group's strategic objectives. The Board establishes the culture of effective risk management and is responsible for maintaining appropriate systems and controls. The Board sets the risk appetite and determines the policies and procedures that are put in place to mitigate exposure to risks. The Board plays a central role in the Group's risk review process, which covers emerging risks and incorporates scenario planning and detailed stress testing.

There is a formal ongoing process to identify, assess and analyse risks and those of a potentially significant nature are included in the Group Risk Register. The Group Risk Register is reviewed and updated by the Board and the full Executive Management team at least every six months and the overall process is the subject of regular review. Risks are recorded with a full analysis and risk owners are nominated who have authority and responsibility for assessing and managing the risk. KPMG, as the Group's internal auditor, regularly attends the risk review meetings. The conclusion of KPMG is that the process continues to be a robust mechanism for monitoring and controlling the Group's principal risks and for challenging the potential impact of new emerging risks. All risks are aligned

with the Group's strategic objectives and each risk is analysed in terms of likelihood and impact to the business and the determination of a "gross risk score" enables risk exposure to be prioritised.

The Group seeks to mitigate exposure to all forms of strategic, financial and operational risk, both external and internal. The effectiveness of key mitigating controls is continually monitored

and such controls are subjected to internal audit and periodic testing in order to provide independent verification where this is deemed appropriate. The effectiveness and impact of key controls are evaluated and this is used to determine a net risk score for each risk. The process is used to develop detailed action plans that are used to manage, or respond to, the risks and these are monitored and reviewed on a regular basis by the Group's Audit Committee.

The Group has a formal framework for the ongoing assessment of operational, financial and IT-based controls. The overriding objective is to gain assurance that the control framework is complete and that the individual controls are operating effectively. Additional independent verification checking of key controls and reconciliations is undertaken on a rolling basis. Such testing includes key controls over access to, and changing permissions on, base data and metadata.

The Group is prepared to accept a certain level of risk to remain competitive but continues to adopt a conservative approach to risk management. The risk framework is robust and provides clarity in determining the risks faced and the level of risk that we are prepared to accept. Marshalls' strategies are designed to either treat, transfer or terminate the source of the identified risk. There are well-established procedures to identify, monitor and manage risk and, within the internal control framework, policies and procedures are reviewed on an ongoing basis.

Principal risks and uncertainties

The Directors have undertaken a robust, systematic assessment of the Group's emerging and principal risks. These have been considered within the timeframe of three years, which aligns with our Viability Statement.

Macro-economic and political

 
 Nature of risk                Key risk indicators                                           Change in risk in 
 The Group is dependent         *    Delays in the awarding of and completion of             the year 
 on the level of activity            contracts.                                              The sharp reduction 
 in its end markets.                                                                         in sales due to COVID-19 
 Accordingly, it is                                                                          in the second quarter 
 susceptible to economic        *    Reductions in consumer confidence and order pipeline.   of 2020 was reversed 
 downturn, the impact                                                                        from quarter three 
 of Government policy,                                                                       and the second half 
 interest rates,                                                                             of the year saw 
 volatility                    Mitigating factors                                            significant 
 in world markets and           *    The Group closely monitors trends and lead indicators   sales growth and 
 any continuing issues         ,                                                             increase in activity 
 following the UK's                  invests in market research and is an active member of   levels throughout 
 departure from the                  the CPA.                                                the sector. The UK 
 EU.                                                                                         Government's stated 
                                                                                             objective is to support 
 Potential impact               *    The Group benefits from the diversity of its business   construction and 
 The potential longer-term           and end markets. The proactive development of the       manufacturing to 
 impact of Brexit or                 product range continues to offer protection.            fuel economic growth 
 wider global                                                                                and significant 
 macro-economic                                                                              investment 
 tension and uncertainty        *    The Group has developed detailed plans to support its   support for 
 could lead to lower                 supply chain following the UK's departure from the EU   infrastructure 
 activity levels which               and to mitigate the risk of raw material shortages.     and housing has been 
 could reduce sales                                                                          announced. There 
 and production volumes.                                                                     continues to be 
 This could have an             *    The Group undertakes scenario planning to support       volatility 
 adverse effect on                   improved business resilience.                           in world markets 
 the Group's financial                                                                       and global economic 
 results. The impact                                                                         uncertainty continues 
 of supply chain issues,        *    The Group continues to target those market areas        to be a risk. 
 exchange rate                       where growth prospects are greatest, e.g. New Build 
 fluctuations                        Housing, Road, Rail and Water Management. 
 and increased interest 
 rates could also have 
 an adverse impact              *    The Group focuses on its supplier relationships, 
 on material costs.                  flexible contracts and the use of hedging 
                                     instruments. 
 

Pro-longed impact at further waves of the COVID-19 virus

 
 Nature of risk                Key risk indicators                                           Change in risk in 
 Continued disruption           *    Government policy and delays in the full                the year 
 caused by further                   implementation of the vaccine programme.                Trading recovered 
 longer-term effects                                                                         strongly in the second 
 of COVID-19 giving                                                                          half of 2020 and 
 rise to further lockdowns      *    Delays in the awarding and completion of contracts.     this has continued 
 and Government                                                                              into the first quarter 
 restrictions.                                                                               of 2021. Construction 
 Potential for further                                                                       and manufacturing 
 waves caused by new           Mitigating factors                                            have been designated 
 virus variants.                *    The Group closely monitors trends and lead              as essential industries 
                                     indicators.                                             and the Group has 
 Potential impact                                                                            already demonstrated 
 Longer than expected                                                                        strong business 
 disruption could lead          *    The Group has detailed business continuity plans to     resilience. 
 to prolonged uncertainty            maintain flexibility and appropriate working            However, further 
 and lower activity                  practices and procedures.                               delays could generate 
 levels which could                                                                          renewed uncertainty. 
 reduce sales and 
 production                     *    The Group undertakes ongoing scenario planning to 
 volumes. This could                 assess business resilience and risks that could lead 
 have an adverse effect              to business disruption. 
 on the Group's financial 
 results. 
                                *    The Group focuses on communication with employees and 
 The requirement for                 other stakeholders, and maintains strong customer and 
 longer-term home working            supplier relationships. 
 could give rise to 
 increased wellbeing 
 or mental health issues. 
 

Cyber security risks

 
            Nature of risk     Key risk indicators                                                      Change in risk 
            Inadequate          *    Emergence of new cyber security risks.                             in 
            controls                                                                                    the year 
            and procedures                                                                              This remains a 
            over                *    Increased examples of data loss in the wider market.               high 
            the protection                                                                              profile area 
            of                                                                                          and 
            intellectual                                                                                considerable 
            property,          Mitigating factors                                                       focus 
            sensitive           *    Use of IT security policies.                                       is being given 
            employee                                                                                    to 
            information                                                                                 promoting 
            and market          *    The undertaking of regular cyber security risk audits              awareness 
            influencing              by specialists and the quick introduction of                       of IT security 
            data.                    mitigation controls and other recommended procedure                policies. 
            The failure to           updates.                                                           The net risk 
            improve                                                                                     is being 
            controls                                                                                    maintained due 
            against cyber       *    Sensitive data is currently restricted to selected                 to 
            security risk            senior and experienced employees who are used to                   the continued 
            quickly                  handling such data.                                                extension 
            enough, given                                                                               of mitigation 
            the                                                                                         controls. 
            rapid pace of       *    Appropriate tools and training procedures are in                   The risk is 
            change                   place to protect sensitive data when stored and                    fast 
            and the                  transmitted between parties (e.g. encryption of hard               growing and 
            continuing               drives, restricted USB devices, secure data                        indiscriminate 
            introduction             transmission mechanisms and third party security                   and the 
            of new                   audits).                                                           perception 
            threats.                                                                                    is that the 
            Increasingly,                                                                               gross 
            all business        *    A continuous programme of awareness training for                   risk of data 
            is becoming              staff.                                                             loss 
            more IT                                                                                     through new 
            dependent.                                                                                  (or as 
                                                                                                        yet unseen) 
            Potential                                                                                   security 
            impact                                                                                      threats 
            Risk of data                                                                                continues 
            loss                                                                                        to increase. 
            causing 
            financial 
            and 
            reputational 
            risk. 
 

Security of raw material supply / raw material shortages

 
 Nature of risk               Key risk indicators                                           Change in risk in 
 Although the UK has           *    Temporary shortages and exchange rate cost inflation.   the year 
 now left the EU, there                                                                     The risk of temporary 
 remains a risk to                                                                          shortages is mitigated 
 the security of raw           *    Decreases in vehicle availability and labour/driver     by proactive supply 
 material supply and                shortages.                                              chain management 
 the risk of shortages                                                                      and the use of alternative 
 in some areas. Changes                                                                     suppliers. 
 in the market for 
 certain raw materials        Mitigating factors                                            Cost inflation remains 
 have created an increased     *    The Group benefits from the diversity of its business   a risk as demand 
 reliance on imports.               and end markets.                                        for raw materials 
                                                                                            increases against 
 The Group is susceptible                                                                   a backdrop of continuing 
 to tariffs for certain        *    We are collaborating with all EU-based Tier 1 and       economic uncertainty. 
 commodities and                    Tier 2 suppliers to ensure any supply risks from the    All importers are 
 significant                        Brexit transition process are minimised.                faced with the same 
 increases in the price                                                                     issues. 
 of raw materials, 
 utilities, fuel oil           *    A focus on governance and financial controls 
 and haulage costs                  including a rolling "material risk" review process. 
 and decreases in vehicle 
 availability. Longer-term 
 risk of "carbon taxation".    *    The digitisation of the supply chain through the 
                                    implementation of a best-in-class Supply Relationship 
 Potential impact                   Management System. 
 The increased costs 
 could reduce margins 
 and may be further            *    The Group focuses on its supplier relationships, 
 impacted in the event              flexible contracts and the use of hedging 
 of imbalances in the               instruments. Use of flexible freight forwarding 
 mix of regional activity.          options. 
 The risk of market 
 demand exceeding raw 
 material supply could         *    The Group utilises sales pricing and purchasing 
 lead to inefficient                policies designed to mitigate the risks. 
 production, which 
 could reduce margins. 
                               *    The Group uses specialist delivery vehicles. 
 

ESG focus and increasing requirements

 
 Nature of risk                                                                            Change in risk in 
 Increasing focus on           *    Negative feedback from stakeholders - loss of          the year 
 ESG and the heightened             business and investment due to lack of preparedness.   Significantly heightened 
 awareness of environmental                                                                focus from stakeholders, 
 challenge which is                                                                        Government, customers 
 translating into politics     *    Failure to meet internal targets.                      and investors and 
 and consumer behaviour.                                                                   increased operational 
                                                                                           and reporting requirements. 
 Risk of allocating 
 insufficient resource        Mitigating factors 
 and investment to             *    The Group utilises experienced, specialist staff to 
 support the science-based          support the Group's focus in this area. 
 targets and other 
 environmental protocols. 
                               *    Agreed carbon reduction plan and a set of KPIs 
 Mandatory human rights             established. 
 disclosure from 2022 
 and increased focus 
 on modern slavery             *    The Group is committed to the Science Based Targets 
 and diversity reporting.           initiative. 
 
 Potential impact 
 Hardening targets             *    Working groups established in all focus areas and 
 and greater consideration          controls being progressively embedded across the 
 amongst investor and               business. 
 stakeholder groups. 
 Risk that investors 
 and customers could 
 reduce support if 
 the Group failed to 
 improve performance 
 against targets or 
 did not report 
 appropriately. 
 Risk of customers 
 switching products 
 away from those with 
 a higher carbon footprint. 
 

Climate change (including the impact of weather events)

 
 Nature of risk                  Key risk indicators                                           Change in risk in 
  The increase in frequency       *    Prolonged periods of bad weather (e.g. snow, ice and     the year 
  and impact of extreme                floods) which makes ground working difficult or          Weather conditions 
  weather events such                  impossible.                                              continue to be closely 
  as flooding, drought                                                                          monitored but are 
  and coastal erosion.                                                                          beyond the Group's 
                                  *    Changing public perceptions of the longer-term           control. Significant 
  The longer-term implications         implications of climate change.                          increase in public 
  of climate change                                                                             awareness of climate 
  give rise to the transition                                                                   change. 
  risk to address the 
  challenges quickly             Mitigating factors 
  enough.                         *    The Group utilises centralised specialist functions 
                                       to support mitigation plans and the management of 
  Potential impact                     relationships on commercial contracts. 
  Adverse working conditions 
  could give rise to 
  disruption and delays           *    Climate change risk analysis in place. 
  that might reduce 
  short-term activity 
  levels. This could              *    We are committed to water harvesting and recycling 
  reduce sales and production          schemes and have an environmental target of not using 
  volumes and therefore                any mains schemes. 
  have an adverse effect 
  on the Group's financial 
  results.                        *    The development of resilience strategies for climate 
                                       change is a key element of the Group's Climate Change 
  The cost impact of                   Policy. 
  the "Environmental 
  Protocol" and mitigation 
  programmes could lead           *    The development of the Group's Water Management 
  to increasingly expensive            business and the continuing focus on new product 
  processes.                           development. 
 
  Financial risk caused 
  by adverse impact 
  on margins and cash 
  flows as well as sales 
  and production volumes. 
 

Threat from new technologies and business models, and the increased pace of digital change in the market

 
 Nature of risk                Key risk indicators                                           Change in risk in 
 Reduction in demand            *    Less demand for traditional products and routes to      the year 
 for traditional products.           market.                                                 The ongoing 
 Risk of new competitors                                                                     diversification 
 and new substitute                                                                          of the business, 
 products appearing.            *    Emergence of new competitors and new digital business   the continued development 
                                     models.                                                 of the Marshalls 
 Failure to react to                                                                         brand and the focus 
 market developments,                                                                        on new products and 
 including digital              *    More widespread availability of artificial              greater manufacturing 
 and technological                   intelligence technology.                                efficiency continue 
 advances.                                                                                   to mitigate the risk. 
 
 Potential impact                                                                            The pace of digital 
 The increased competition     Mitigating factors                                            change in the market 
 could reduce volumes           *    Good market intelligence.                               continues to increase 
 and margins on traditional                                                                  and the risk is 
 products. Despite                                                                           increasing. 
 significant additional         *    Flexible business strategy able to embrace new          This is now seen 
 focus made by the                   technologies.                                           as a major risk by 
 Group in this area                                                                          the market. 
 in recent years, there 
 remains a risk that            *    Significant focus on research and development and new 
 a new third party                   products. 
 could use emerging 
 digital technology 
 to enter the market            *    Development of the Group's E-platform and developing 
 and transition more                 digital strategy. 
 quickly and effectively. 
 

Corporate, legal and regulatory

 
 Nature of risk                Key risk indicators                                           Change in risk in 
  Inadvertent failure           *    Increased regulatory and compliance requirements.        the year 
  to comply with elements                                                                     The significant increase 
  of a significantly                                                                          in governance and 
  increased governance,         *    Integration requirements for new acquisitions.           regulation continues 
  legislative and regulatory                                                                  to require additional 
  business environment.                                                                       management focus 
  The Group may be adversely    *    Significant increases in the penalty regime for          and robust compliance 
  affected by an unexpected          health and safety and environmental incidents.           procedures within 
  reputational event,                                                                         all areas of the 
  e.g. an issue in its                                                                        business. 
  ethical supply chain 
  or due to a health           Mitigating factors 
  and safety incident.          *    Centralised legal and other specialist functions, the 
                                     use of specialist advisers and ongoing monitoring and 
  Potential impact                   training. 
  Significant increases 
  in the penalty regime 
  across all areas of           *    The Group has a formal Group sustainability strategy 
  business (e.g. health              focusing on impact reduction. 
  and safety, competition 
  law, the Bribery Act 
  and GDPR) could lead          *    The Group employs compliance procedures, policies, 
  to significant fines               ISO standards and independent audit processes which 
  in the event of a                  seek to ensure that local, national and international 
  breach.                            regulatory and compliance procedures are fully 
                                     complied with. 
  A health and safety 
  or environmental incident 
  could lead to a disruption    *    The Group uses professional specialists covering 
  to production and                  carbon reduction, water management and biodiversity. 
  the supply of products 
  for customers. Such 
  incidents could lead 
  to prosecutions and 
  increased costs and 
  have a negative impact 
  on the Group's reputation. 
 

Competitor activity

 
 Nature of risk                  Key risk indicators                                         Change in risk in 
  The Group has a number           *    Threat from new competitors and new technologies.     the year 
  of existing competitors                                                                     The more uncertain 
  which compete on range,                                                                     market environment 
  price, quality and               *    Less demand for traditional products and the          has not led to any 
  service. Potential                    increased emergence of new digital business models    significant changes 
  new low cost competitors              and product solutions.                                in competitive pressure. 
  may be attracted into 
  the market through 
  increased demand for 
  imported natural stone          Mitigating factors 
  products.                        *    The Group has unique selling points that 
                                        differentiate the Marshalls branded offer. 
  Potential impact 
  The increased competition 
  could reduce volumes             *    The Group focuses on quality, service, reliability 
  and margins on manufactured           and ethical standards that differentiate Marshalls 
  and traded products.                  from competitor products. 
 
 
                                   *    The Group has a continuing focus on new product 
                                        development. 
 
 
                                   *    The continued development of the Group's digital 
                                        strategy and its focus for customers and all 
                                        stakeholders. 
 

Customers

 
 Nature of risk               Key risk indicators                                           Change in risk in 
 The UK business has           *    Changes to market structure or trading relationships.   the year 
 a number of key customers,                                                                 Although the underlying 
 in particular the                                                                          risk continues, the 
 national merchants.           *    New customer strategies.                                effective management 
 This is partly as                                                                          of key relationships 
 a result of the                                                                            and the ongoing 
 consolidated                  *    Customer feedback and changing expectations.            diversification 
 nature of this market.                                                                     of the business continue 
                                                                                            to mitigate the risk. 
 Potential impact 
 The loss of a significant    Mitigating factors 
 customer may give             *    The Group focuses on brand and new product 
 rise to a significant              development, quality and customer service 
 adverse effect on                  improvement. 
 the Group's financial 
 results. 
                               *    The Group maintains a national network of 
                                    manufacturing and distribution sites. 
 
 
                               *    The Group undertakes ongoing reviews of trading 
                                    policies and relationships and maintains constant 
                                    communication with customers. 
 
 
                               *    We invest in market research to ensure that we have a 
                                    strong understanding of end user requirements and the 
                                    quality of our distribution network. 
 

Health and safety

 
 Nature of risk                 Key risk indicators                                          Change in risk in 
 Unexpected health               *    Integration requirements for new acquisitions.          the year 
 and safety incident,                                                                         Health and safety 
 possibly caused by                                                                           continues to be a 
 human error or the              *    Significant increases in the penalty regime.            high profile risk 
 actions of a subcontractor.                                                                  area. 
 
 Ongoing risks in relation                                                                    Increased risks arising 
 to COVID-19 and the            Mitigating factors                                            from COVID-19, including 
 need to maintain safe           *    Centralised specialist functions.                       mental health and 
 working environments.                                                                        employee welfare. 
 
 Ongoing welfare and             *    Regular communication and support for employees, 
 mental health of employees.          including those working from home. Mental health 
                                      first aiders. "Return to work" strategy and policies 
 Potential impact                     in place. 
 Risk of harm to all 
 stakeholders, including 
 on-site employees               *    Comprehensive five-year health and safety strategy. 
 and subcontractors. 
 
 Negative impact of              *    Ongoing monitoring, training and health and safety 
 working from home                    audits. 
 for certain employees. 
 
 Significant increases           *    All senior managers receive the Marshalls Health and 
 in penalty regime                    Safety and Environmental stage three training. 
 could lead to significant 
 fines and prosecution. 
 
 A major incident could 
 lead to a disruption 
 to production and 
 a negative impact 
 on the Group's reputation. 
 

People risks

 
 Nature of risk                                              Key risk indicators                                          Change in 
 Ongoing risks and                                            *    Skill shortages and lack of diversity within the       risk in 
 requirements concerned                                            workforce.                                             the year 
 with training, development                                                                                               The impact of 
 and succession planning.                                                                                                 COVID-19 
 Implications of technological                                *    Increased stress levels within workforce leading to    has created 
 change and automation.                                            employee absenteeism.                                  new 
 Welfare and mental                                                                                                       challenges 
 health related risks                                                                                                     for employees 
 associated with the                                          *    Increased levels of staff turnover.                    with 
 COVID-19 pandemic.                                                                                                       changed 
                                                                                                                          working 
 Potential impact                                                                                                         requirements, 
  *    Risk of reduced skills and inadequate training        Mitigating factors                                           health and 
       potentially leading to reduced productivity and        *    Focused Human Resources department with experienced    safety 
       efficiency.                                                 staff and specialist skills.                           regulations 
                                                                                                                          and 
                                                                                                                          operational 
  *    Implications for employee health and wellbeing and     *    Strong employee and trade union relationships.         working 
       overall workforce morale.                                                                                          practices. 
                                                                                                                          These include 
                                                              *    Strong communication channels and employee feedback    issues 
  *    Potential risk to the Marshalls brand.                      through the Employee Voice Group.                      that could 
                                                                                                                          give rise 
                                                                                                                          to heightened 
                                                              *    Regular feedback questionnaires supported by a third   employee 
                                                                   party provider.                                        wellbeing 
                                                                                                                          issues 
                                                                                                                          and risks to 
                                                              *    Independent "Safecall" employee helpline.              mental 
                                                                                                                          health. 
 
                                                              *    Focus on training, apprenticeships and ongoing staff 
                                                                   development and leadership potential. 
 

----------------------------------------------------

Cautionary statement and Directors' liability

The Annual Report 2020 has been prepared for, and only for, the members of the Company, as a body, and no other persons. Neither the Company nor the Directors accept or assume any liability to any person to whom the Annual Report is shown or into whose hands it may come except to the extent that such liability arises and may not be excluded under English law. Accordingly, any liability to a person who has demonstrated reliance on any untrue or misleading statement or omission shall be determined in accordance with Section 90A of the Financial Services and Markets Act 2000.

The Annual Report contains certain forward-looking statements with respect to the Group's financial condition, results, strategy, plans and objectives. These statements are not forecasts or guarantees of future performance and involve risk and uncertainty because they relate to events and depend upon circumstances that will occur in the future.

There are a number of factors that could cause actual results or developments to differ materially from those expressed, implied or forecast by these forward-looking statements. All forward-looking statements in the Annual Report 2020 are based on information known to the Group as at the date of the Annual Report and the Group has no obligation publicly to update or revise any forward-looking statements, whether as a result of new information or future events. Nothing in the Annual Report should be construed as a profit forecast.

The information communicated in this announcement regarding changes to our Board is inside information.

Enquiries:

 
 Martyn Coffey, Chief 
  Executive                       Marshalls plc         +44 (0)1422 314777 
 Shiv Sibal, Company Secretary    Marshalls plc         +44 (0)1422 314767 
 
 Andrew Jaques                    MHP Communications    +44 (0)20 3128 8540 
 Charlie Barker 
 

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END

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