SAN FRANCISCO, May 22, 2019 /PRNewswire/ -- Sensely, an
award-winning digital health and InsureTech company, has broadly
rolled out its popular mobile app brand Ask NHS in the London region to One Health Lewisham, a
federation of 37 GP surgeries, as well as Buckinghamshire CCG,
which serves a population of over 500,000.
The expanded app, "Ask NHS GP," is available on iOS and Android,
is completely free to users, and is available 24 hours a day, 7
days a week. Functionality includes a convenient symptom checker, a
GP appointment booking service, an "Ask a GP" administration
module, and access to self-care resources. The app features an
avatar character, Olivia, who can speak to users in the user's
choice of either a text chat or spoken voice mode. Notably, Ask NHS
GP also incorporates sophisticated Natural Language Processing
(NLP) and speech recognition technologies that allow users to
colloquially speak about what's bothering them.
Ask NHS GP has been shortlisted for the prestigious HSJ Value
Awards, to be announced later this Spring in Manchester. Initially trialed in the
West Midlands, the Ask NHS app
brand now has approximately 200,000 registered users and is
consistently ranked among the top medical apps in the UK Apple App
Store, where it has a current rating of 4.6 out of 5.
Anna Lewis, Associate Director of
Digitalisation and IM&T, Buckinghamshire CCG, commented, "We're
delighted with the results of Ask NHS and the feedback received so
far. Our patients enjoy having a convenient and reliable tool that
quickly connects them with NHS services right from their
smartphone. Likewise, our clinicians have embraced the app as well,
as they appreciate the utility of having the patient's clinical
triage information securely transmitted to them electronically in
advance of an appointment."
"Our patients can take control of their healthcare and have
better access to primary care, whilst doing it in a safe and
reliable way," said Dr. Danae
Politi, GP IT Clinical Lead, One Health Lewisham. "Because
the app is synchronized with the GP's electronic system, the
patient is able to book direct a direct appointment through using
the app without having to ring reception."
The benefit of Ask NHS GP extends beyond patients and
clinicians, and has significant benefits to the NHS as a whole,
given the NHS's status as the comprehensive funder for a full range
of medical care for UK citizens. Post-usage survey data collected
from users indicate that Ask NHS GP drives savings of approximately
34% of its directly applicable spend because it shifts the mix of
patient utilization towards lower-cost, more efficient services.
"We're grateful to see the material impact Ask NHS GP is already
having in Lewisham and Buckinghamshire," said Adam Odessky, CEO and co-founder of Sensely,
adding, "We are looking forward to continued user adoption and
success stories."
About Sensely
Sensely's avatar and chatbot-based platforms assist insurance
plan members and patients with the insurance services and
healthcare resources they need, when they need it. With offices in
London and San Francisco,
Sensely's global teams provide virtual assistant solutions to
insurance companies, pharmaceutical clients, and hospital
systems worldwide. For more information, please
visit www.sensely.com.
Media Contact:
Dov Tamler
818-481-8371
215167@email4pr.com
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SOURCE Sensely