LossExpress Pioneers the Nation’s First Digital Vehicle Title for Total Loss with Elephant Insurance
July 01 2024 - 7:00AM
LossExpress, the leader in software-enabled lien and title release
capabilities for insurance carriers in the U.S., announced today it
has ushered in the nation’s first fully digital vehicle title for
total loss with Elephant Insurance, representing the first of many
for LossExpress in its efforts to advance the traditional title
procurement process for total loss vehicles.
Elephant Insurance (“Elephant”), a Virginia-based, digital-first
auto insurance company, welcomes the addition of this
transformative title procurement enhancement to its longstanding
use of LossExpress solutions.
“We are excited about this efficiency enhancement for the
insurance industry,” said Rhys Pearce, Head of Claims at Elephant.
“Policyholders deserve a smooth and expedient claims process, and
that’s what LossExpress’ digital title procurement tool can help
deliver. The often frustrating vehicle titling process can be
simplified and reduced from weeks or months, down to a matter of
days. And that’s a win for the customer.”
The process of obtaining and transferring a vehicle title from
the vehicle owner to the insurance carrier during a total loss,
commonly referred to as title procurement, has historically been
fraught with challenges driven by a confluence of factors,
including the inherent complexities of managing
multi-jurisdictional rules and requirements, the time-consuming
process of tracking down titles and documentation from vehicle
owners and lienholders, manually completing forms and compiling
paperwork, and the considerable amount of time waiting for the new
title to be produced. Though some insurance carriers still manage
this process internally, many have outsourced the handling of this
labor-intensive process to salvage companies and other third
parties.
Leveraging LossExpress’ suite of solutions, insurance carriers
can now streamline these manual and complex processes of lien
release and title procurement to resolve total loss claims faster,
with greater ease and with increased confidence in consistency and
quality.
“Today marks a monumental achievement in title procurement,”
said Brandon Hall, President of LossExpress. “There is a real
demand for high efficiency solutions in total loss, and through our
strong relationship with Elephant and other leading insurance
carriers, we will further our mission in delivering new innovations
in lien release and title procurement to the insurance
industry.”
For more information about LossExpress, visit
www.lossexpress.com.
For more information about Elephant Insurance, visit
www.elephant.com.
About LossExpressLossExpress is the industry
leader in software-enabled lien and title solutions that streamline
automotive claims processes for the insurance industry. Its suite
of dynamic and powerful software solutions help insurance companies
increase efficiency, consistency and performance. To learn more,
visit www.lossexpress.com.
About Elephant Insurance
Elephant Insurance is an auto insurance company that provides
consumers with the tools and advice they need to buy and use auto
insurance. Elephant is known for its customer focus, innovative
pricing, and inclusive work culture. Headquartered in
Richmond, Virginia, Elephant is a wholly owned subsidiary of
Admiral Group, plc., a FTSE 100 company and one of the U.K.’s
leading insurers with a presence in eight countries and millions of
customers worldwide. Elephant is rated in the excellent range on
Trustpilot and is certified as a Great Place to Work®. To learn
more, visit www.elephant.com
Contacts
Brandon HallPresident, LossExpressbhall@lossexpress.com(855)
943-1975