SP Plus Corporation Launches its Bags® Branded Remote Airline Check-in at Charleston International Airport
August 22 2023 - 7:30PM
SP+® Corporation (SP+), (Nasdaq: SP) a best-in-class technology and
operations management provider of mobility services for aviation,
commercial, hospitality, and institutional clients throughout North
America and Europe, today announced remote airline check-in is now
available at Charleston International Airport (CHS) in North
Charleston, South Carolina, through its subsidiary Bags®. Bags is
the leader in multi-airline, remote check-in, and luggage services,
combining exceptional customer service with innovative technologies
to create a seamless, stress-free consumer experience.
Remote airline check-in offered by Bags streamlines the
departure process at CHS by allowing passengers to check-in for
their flight, receive their boarding pass, and also check their
luggage at the curb, parking garage, or rental car return center,
without having to stand in line at the airline ticket counters.
“CHS, South Carolina's largest and busiest airport, had a
vision, and generated a Request for Proposal without direct
knowledge of Bags’ line-up of services,” said John Romantic, Senior
Vice President, Business Development Officer, Bags. “Bags
collaborated with them on their technology needs and desired
process enhancements, which all have been far exceeded.”
Meeting with the CHS leadership to discuss vendor management of
their existing curbside kiosks, members of the Bags team focused on
how added technology available from Bags could deliver on the
airport’s vision, their entire vision for a multi-airline check-in
process on a singular technology platform. Rather than walking
passengers into ticket counters (two-step process), Bags technology
could check-in, accept, and deliver baggage to the airline
induction location/ticket counter; allowing for a much more
simplified and convenient one-step process for passengers.
“Adding the convenience for passengers to check bags curbside,
avoid ticket lines inside of the terminal, and simply proceed to
security check-in is a win for travelers,” said Elliott Summey,
Charleston International Airport CEO, and Executive Director. “Our
mission is to provide an efficient and passenger-friendly
experience and CHS Check and Go plays a critical part.”
Bags’ remote airline check-in offers check-in services for seven
airlines on the CHS curb and has exceeded projections by more than
two times what had originally been projected.
“Passengers being served by Bags at the CHS curb and parking
garage now have the convenience of checking in their luggage for a
flight before they even enter the airport terminal allowing them to
go immediately to the security checkpoints. We have witnessed the
joy and relief of passengers having this convenient service as they
prepare to fly out of Charleston,” added Darren Barton, Vice
President, Bags.
About SP+
SP+ (www.spplus.com) develops and integrates industry-leading
technology with best-in-class operations management and support to
deliver mobility solutions that enable the efficient and
time-sensitive movement of people, vehicles, and personal travel
belongings. With over 20,000 team members located throughout North
America and Europe, SP+ is committed to providing solutions that
make every moment matter for a world on the go.
About CCAA
Charleston International Airport (CHS) is a joint civil-military
airport located in North Charleston, South Carolina. The airport is
operated by the Charleston County Aviation Authority under a
joint-use agreement with Joint Base Charleston. It is South
Carolina's largest and busiest airport. The runways at CHS are
owned by the U.S. Air Force and Joint Base Charleston and are
shared through what is the longest-running civilian/military
joint-use agreement of its kind with the Department of Defense. The
airport, located in North Charleston, is approximately 12 miles (19
km) northwest of downtown Charleston. The airport is also home to
the Boeing facility that assembles the 787 Dreamliner.
CONTACT:
William RongeySP+Director of Corporate
Communications312-274-2102
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