DaVita Named Among Five Most Likeable Companies of 2012
December 04 2012 - 5:00AM
Business Wire
DaVita®, a division of DaVita HealthCare Partners, Inc. (NYSE:
DVA) and a leading provider of kidney care services, was recognized
this week as one of the top five most likeable companies in the
U.S. by New York Times bestselling author Dave Kerpen, whose latest
book is Likeable Business.
Rounding out the top five most likeable businesses according to
Kerpen were The Company Store, Entenmann’s, Southwest Airlines, and
Trader Joe’s.
Likeable Business describes a variety of traits that make
businesses “likeable” – qualities that help them deliver more of
what modern consumers demand. Kerpen says the traits of a likeable
business include gratefulness, team playing, responsiveness,
passion and surprise and delight.
“DaVita is the nation's second largest dialysis provider and
holds ‘team playing’ as a core value,” according to a news release
from Likeable Media, where Kerpen serves as CEO. “The DaVita
Village, home to 45,000 team members, is a community first, and a
company second.”
Likeable Business chronicles DaVita’s dramatic turnaround from
company on the brink of bankruptcy in 1999 to a thriving business
with more than $7B in revenues in 2011. Much of DaVita’s success
can be attributed to the team assembled and nurtured by DaVita
Chairman and CEO Kent Thiry.
Living out DaVita’s “team” value included the creation of the
DaVita Village Network (DVN), a program Thiry proposed early in the
company’s turnaround period. The DVN provides DaVita teammates with
financial assistance during times of crisis and has supplied more
than $2 million to hundreds of teammates since its creation.
“The DaVita team is a family – all 45,000 of them,” Kerpen
writes in the book. “They care for each other with intensity, learn
from each other, and work hard to live their shared values for each
other and their patients.”
DaVita and DaVita HealthCare Partners are trademarks or
registered trademarks of DaVita Healthcare Partners Inc. All other
trademarks are the property of their respective owners.
About DaVita
DaVita is the dialysis division of DaVita HealthCare Partners
Inc., a Fortune 500® company that, through its operating divisions,
provides a variety of health care services to patient populations
throughout the United States and abroad. A leading provider of
kidney care in the United States, DaVita delivers dialysis services
to patients with chronic kidney failure and end stage renal
disease. DaVita strives to improve patients’ quality of life by
innovating clinical care, and by offering integrated treatment
plans, personalized care teams and convenient health-management
services. As of September 30, 2012, DaVita operated or provided
administrative services at 1,912 outpatient dialysis centers
located in the United States serving approximately 150,000
patients. The company also operated 24 outpatient dialysis centers
located in five countries outside the United States. DaVita
supports numerous programs dedicated to creating positive,
sustainable change in communities around the world. The company’s
leadership development initiatives and social responsibility
efforts have been recognized by Fortune, Modern Healthcare,
Newsweek and WorldBlu. For more information, please visit
DaVita.com.
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