MURRAY HILL, N.J., Oct. 8, 2012 /PRNewswire/ -- Glowpoint Inc. (NYSE
MKT: GLOW), a leading global provider of cloud and managed video
services, today announced OpenVideo® 2.0 - the next
generation of Video-as-a-Service offerings from the company that
will allow businesses of all sizes to easily try, buy and use
videoconferencing without limitations or boundaries.
OpenVideo® 2.0 includes new and redesigned services
delivered from the OpenVideo® cloud, including support
for the widest range of leading video systems while eliminating the
need for on-premise infrastructure, expensive networking, and
complicated support.
"OpenVideo® 2.0 is about providing business customers
with the easiest self-service videoconferencing services on the
market, while also providing the option of having Glowpoint deliver
completely managed video experiences," stated Joe Laezza, President and Chief Executive
Officer at Glowpoint."We can deliver both. That's what sets us
apart and why more and more customers are choosing our
services."
"More and more business customers are looking for a service
provider that can provide videoconferencing services that are fully
hosted from the cloud along with the option of classic managed
services as necessary," stated Roopam
Jain, Industry Director of Unified Communications and
Collaboration for Frost & Sullivan. "Glowpoint OpenVideo 2.0
effectively meets these needs by including a 'dial tone' in the
cloud so that users can easily collaborate over video anytime, from
anywhere over any video enabled device. OpenVideo 2.0 will extend
the reach of videoconferencing by offering easy to use
videoconferencing services in the cloud at a low cost."
OpenVideo® Room - Easy to Try & Buy, Connects
Everyone
The new OpenVideo® Room, the next generation of the
company's on-demand cloud videoconferencing service, is completely
redesigned to provide the easiest self-service videoconferencing
experience from trial to purchasing and using. Customers can try
the service and sign up completely online.
"We looked at the entire customer experience, from trying to
buying to the user experience, and we also gathered feedback from
our current Virtual Video Room customers and partners," stated Anil
Balani, Senior Vice President of Product and Service Development
for Glowpoint. "We are committed to providing users with the
easiest self-use cloud videoconferencing experience on the market
today."
The OpenVideo® Room connects users on room systems,
desktops, or mobile devices from all of the leading solutions
providers on the market including Polycom, Cisco, LifeSize,
StarLeaf, Avaya, GoogleTalk, and Microsoft Lync. The service is
completely delivered and supported from the OpenVideo®
cloud.
To use the service, customers simply dial into meetings with a
private six digit room code. All meeting participants have access
to simple dialing instructions for their video enabled device
through a web based moderator portal, including the capability to
launch software clients directly from the portal. The moderator
portal also allows the meeting host to make adjustments to the
meeting on-demand, including changing layout views and adding or
dropping participants.
OpenVideo® All-Inclusive Service – One Cloud Does
It All
Glowpoint's OpenVideo® All-Inclusive service is the
world's first global multi-vendor Video-as-a-Service offering.
With the OpenVideo®All Inclusive service, customers
have the choice of a desktop or room system from Polycom, Cisco,
LifeSize or StarLeaf bundled with a complete end-to-end service
delivered from the OpenVideo®cloud. Customers will have
the option of an All-Inclusive Service Price (AISP) that includes
the cost of the system as part of a monthly payment, to avoid the
up-front capital expense.
"Glowpoint's All-Inclusive service takes much of the complexity
out of videoconferencing," stated Ira M.
Weinstein, Senior Analyst and Partner at Wainhouse
Research. "By adding support for other leading technology
vendors in the space, and by offering an all-OPEX cost model,
Glowpoint has brought turn-key video calling within the reach of
almost any organization."
The service includes unlimited point-to-point calling to other
customers on OpenVideo®, private video numbers for easy
dialing, 24 x 7 x 365 helpdesk support, complete endpoint
maintenance and support, and access to Glowpoint's Global
Business-to-Business Directory.
Glowpoint has agreements in place with multiple distributors to
offer the video endpoints directly as part of the All-Inclusive
service. To deliver a true plug and play experience, the endpoints
included with theOpenVideo®All-Inclusive service will be
shipped to the customer pre-registered to the OpenVideo®
cloud.
Bring Your Own Device to the OpenVideo®
Cloud
Glowpoint's OpenVideo® BYOD (Bring Your Own Device)
service offers customers a fast, easy way to use the device of
their choice to collaborate over video in the cloud. The service
provides video call support for virtually any video enabled device,
including smartphones, tablets, desktop and conference room
solutions. The service allows customers to have their device
registered to the OpenVideo® cloud in minutes.
The OpenVideo® BYOD service includes unlimited
point-to-point calling with other customers on the
OpenVideo® cloud, easy dialing with private video
numbers, full support for cloud connectivity, and access to
Glowpoint's Global B2B Directory, including over 46,000 endpoints
and over 450 companies.
All of the new services offered as part of OpenVideo®
2.0 are available from Glowpoint today, and will be available
through qualified channel partners later in 2012.
Supporting Resources:
Glowpoint Website
OpenVideo® Room
OpenVideo® All-Inclusive
OpenVideo® BYOD
About Glowpoint
Glowpoint, Inc. (NYSE MKT: GLOW) provides cloud and managed
video services that make video meetings simple, reliable, and the
standard for bringing people together for business meetings.
Through our OpenVideo®cloud, we make video meetings the replacement
for in person and audio conferencing with our suite of cloud and
managed services that permit any device to connect across any
network, simply and reliably. Glowpoint supports hundreds of
clients located in 68 countries and is the trusted partner for
leading unified communications providers, telepresence
manufacturers, global carriers and A/V integration firms. In
addition, Glowpoint offers access to thousands of public
videoconferencing facilities to extend businesses reach and provide
the ability to meet face to face across the globe without
boundaries. To learn more please visit www.glowpoint.com.
MEDIA CONTACT:
Darren
Podrabsky
Glowpoint, Inc.
+1 973-855-3411
dpodrabsky@glowpoint.com
www.glowpoint.com
(Logo:
http://photos.prnewswire.com/prnh/20111222/LA26621LOGO)
SOURCE Glowpoint, Inc.