In a sea of self-service communications
providers, Kaleyra offers clients high-touch, co-created
solutions
NEW
YORK, Dec. 21, 2022 /PRNewswire/ -- Kaleyra,
Inc. (NYSE: KLR) (NYSE American: KLR WS) ("Kaleyra" or the
"Company"), the trusted communications platform for global
enterprises and one of Juniper's top five global CPaaS leaders, has
unveiled a new lineup of chatbots for WhatsApp Business that will
allow businesses to create advanced conversational experiences on
the platform. Enterprise businesses need help breaking through the
noise in today's competitive landscape to engage their customers.
With a daily volume of over 100 billion
messages[1], WhatsApp provides businesses
with a convenient and efficient way to connect with their customers
in real time.
In Kaleyra's new chatbot platform, companies will be able to
develop and deploy simple chatbots quickly and efficiently. More
advanced experiences that require API integrations with a company's
technology stack (CRM, reservation system, inventory, etc.) can be
built with the help of Kaleyra's communications experts to deliver
tailored customer support, marketing, and transactional workflows.
With WhatsApp's 2 billion monthly users[2]
across 180 countries and an intelligent layer of automation
represented by Kaleyra's new chatbot offering, businesses can bring
their communication strategy to the next level across the entire
customer journey. The company's chatbots are currently available in
Europe, the Middle East, and India, and they will become available in
the United States in 2023.
Mauro Carobene, Kaleyra's Chief
Business Officer, shared, "Thanks to Kaleyra's new chatbots,
companies now have a seamless way to connect with their customers
on the world's largest messaging platform. Businesses should have a
presence on WhatsApp if they want to remain in constant contact
with their customers." Carobene continued. "We look forward to
continuing our work to extend and integrate more closely with
WhatsApp's new business offerings," he said.
For more information, please visit Kaleyra's website at
www.kaleyra.com.
About Kaleyra
Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLR WS) is a global
group providing mobile communication services to financial
institutions, e-commerce players, OTTs, software companies,
logistic enablers, healthcare providers, retailers, and other large
organizations worldwide.
Through its proprietary platform and robust APIs, Kaleyra
manages multi-channel integrated communication services, consisting
of messaging, rich messaging and instant messaging, video, push
notifications, e-mail, voice services, and chatbots.
Kaleyra's technology makes it possible to safely and securely
manage billions of messages monthly with over 1600 operator
connections in 190+ countries, including all tier-1 US
carriers.
Kaleyra Contacts
Marketing Contacts:
Zephrin
Lasker
Executive Vice President, Marketing & Strategic Alliances
zephrin.lasker@kaleyra.com
Lori Perkins
Senior Director – Marketing and Communications
lori.perkins@kaleyra.com
Investor Contacts:
Colin
Gillis
Vice President of Investor Relations
colin.gillis@kaleyra.com
Shannon Devine or Mark Schwalenberg
MZ North America
203-741-8811
KLR@mzgroup.us
________________________________________
[1] Will Cathcart, WC [@wcathcart]. (2022,
October 29). This year we've all
relied on messaging more than ever to keep up with our loved ones
and get business done. We are proud that @WhatsApp is able
to deliver roughly 100B messages
every day and we're excited about the road ahead. [Tweet].
Twitter.
https://twitter.com/wcathcart/status/1321949078381453314
[2] "Two Billion Users — Connecting the
World Privately" Meta, February 12,
2020.
https://about.fb.com/news/2020/02/two-billion-users/
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SOURCE Kaleyra US