SAN MATEO, Calif., Nov. 2, 2018 /PRNewswire/ -- Coupa Software
(NASDAQ: COUP), the leader in business spend management (BSM),
today announced that ISS Group, a leading global facility services
provider, selected Coupa to transform its business by streamlining
its procure-to-pay (P2P) process with a user-friendly solution that
sets the foundation to achieve savings and increase efficiency.
To support its vision to become the world's greatest service
organization, ISS sought a solution that would enable it to deliver
consistent service (including from its supply chain) across the
globe, while producing measurable business results.
ISS Group's diversified system landscape presented challenges
for unifying its procurement process worldwide. ISS looked to form
one global, best practice P2P process across its entire enterprise.
Now with the Coupa BSM solution, ISS Group will be able to drive
standard policies across BSM functions, offer customers
better transparency of its supply chain, improve efficiency and
delivery capabilities for operations teams by eliminating
complexity when ordering goods and services, reduce supply chain
risk through better control of suppliers and visibility into
modes of operation, and enable cost leadership through
compliance to agreed contracts.
While many conventional P2P systems cover core procurement
functionality, Coupa uniquely helped ISS Group realize three key
benefits:
- Strong executive commitment within Coupa to help ensure a
successful implementation;
- Proven track record of successful implementations across
complex global companies; and
- Significant ease of use with the P2P solution, to help drive
user and supplier adoption.
"Coupa's talented team of experts made us feel confident when it
came to our integration approach, and they forged a trusted
relationship with us very early on," said Henk Grol, senior project manager at ISS
Group. "Having had success with Coupa in the Netherlands, we sought to grow that
success globally. At our core, ISS is a people-first provider. As
such, we focused on finding a globally compatible, user-friendly
solution that would help streamline our BSM processes so that we
could continue to deliver excellent services for our customers.
Coupa was agile and provided a solution that fit all our needs and
will be an integral partner in our implementation
setup."
During the selection process, Coupa connected ISS Group with
existing customers to evidence the value of its solutions, two of
which included ISS UK and
ISS Netherlands, which were
already seeing success using Coupa. Now, with the potential to use
Coupa as part of ISS integrated services to ISS customers, ISS
Group is working closely with Coupa to implement P2P in
Germany, followed by a global roll
out in 2019, with Norway as the
pilot country. Once deployed, ISS Group looks to quantify success
by measuring:
- Captured spend (as percent of total spend)
- Percent of pre-approved spend
- Percent of spend processed through structured content
- Percent of spend on contract
- Invoice approval cycle times
- Percent of invoices received electronically
- Percent of incoming invoices without errors
"ISS Group was looking for a unified, streamlined process that
would enable it to deliver to its customers," said Mark Riggs, chief customer officer at Coupa.
"We are delighted to have the opportunity to equip ISS with a best
practice BSM solution that is compatible across its global
enterprise and look forward to onboarding ISS Global."
To learn more about how Coupa helps companies around the world
gain more visibility and control into all their business spend, and
ultimately spend smarter, visit https://www.coupa.com/.
About Coupa Software
Coupa Software is the cloud
platform for business spend. It delivers "Value as a Service" by
helping its customers optimize their spend management, achieve
significant cost savings and drive profitability. Coupa provides a
unified, cloud-based spend management platform that connects
hundreds of organizations representing the Americas, EMEA, and APAC
with millions of suppliers globally. The Coupa platform provides
greater visibility and control over how companies spend money.
Customers—small, medium and large—have used the Coupa platform to
bring billions of dollars in cumulative spend under management.
Learn more at www.coupa.com. Read more on the Coupa Blog or
follow @Coupa on Twitter.
About ISS Group
The ISS Group was founded in
Copenhagen in 1901 and has grown
to become one of the world's leading Facility Services companies.
ISS offers a wide range of services such as: Cleaning, Catering,
Security, property and Support Services as well as Facility
Management. Global revenue amounted to DKK
79.9 billion in 2017 and ISS has more than 488,000 employees
and activities in more than 70 countries across Europe, Asia,
North America, Latin America and Pacific, serving thousands
of both public and private sector customers. For more information
on the ISS Group, visit www.issworld.com.
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SOURCE Coupa Software