Marshall Aerospace Selects Epicor(R) for Business Transformation Project
January 11 2011 - 8:00AM
Marketwired
Epicor Software Corporation (NASDAQ: EPIC), a leading provider of
enterprise business software solutions for the midmarket and
divisions of Global 1000 companies, has today announced that
Marshall Aerospace, one of the largest UK aircraft maintenance,
engineering and operations companies, whose customers include the
world's most respected names in commercial and military aviation,
has selected the Epicor 9 next-generation enterprise resource
planning (ERP) solution to underpin its business as part of a
multi-phase change management project to transform the
organisation's core business processes.
With an annual turnover of over £250m, nearly 1,800 staff and
over 80 years of experience in the aviation engineering and support
industry, Marshall Aerospace has built an enviable reputation as
one of the world's premier suppliers of commercial and military
aircraft maintenance and customizations. The company also owns and
runs the UK's largest private airfield, at its 325 Hectare
headquarters in Cambridge.
Epicor will replace a ten-year-old finance system, as well as
many functions of an internally developed system, Tandem, which
evolved over the last 20 years. A core team of seven business
managers from across Marshall Aerospace will work full time on the
project along with two IT consultants. Epicor will take over all
human resource functions, purchasing, inventory, warehousing, sales
processing, project management, and enable process enforcement
across the business. Within the Aerostructures and Systems
division, Epicor will also be providing full manufacturing
functionality to enable the production and management of medium
volume manufacturing runs, something this division has not had
before.
"This is a huge business transformation project for Marshall
Aerospace, that will not only unify our systems and processes
across the organization, but provide an ERP platform to support our
long-term strategic goals in line with our 'Horizon 2020' company
growth strategy," said Alan Paul, head of ICT and security. "We're
looking at all our processes and questioning how we can make them
better. We'll be using Epicor to provide us with greater
efficiencies and enforce the new processes we put in place. One of
the key things we want to do is remove the islands of automation
that exist and control our workflows across departments within a
single solution wherever we can."
Marshall Aerospace's bespoke system, Tandem, will not be retired
in phase one of the project as there are some specialised tasks,
such as hangar scheduling, that will be reviewed in later phases.
There will be a number of real-time interactions between Epicor and
Tandem that are made possible by Epicor Service Connect, which,
through workflows designed in a visual interface, is able to
control the flow of information with absolute integrity between the
two systems.
"Tandem has served us very well, but our existing finance
solution has reached the end of its natural life," continued Paul.
"One of the biggest challenges the IT team face, is that it has
become increasingly difficult to introduce modern concepts into the
system. Whenever there is a process, HR, or mandatory change this
has to be manually programmed into the system. Epicor will allow us
to remove that cumbersome step, improving processes in the IT
department and the wider company."
Using Epicor's Business Process Management (BPM) features and
Epicor Service Connect will allow Marshall Aerospace to separate
its business logic from the underlying code. Whenever business
rules and processes are revised these can be implemented without
the need for outside consultants or programming. The visual
interfaces within Epicor will enable the IT team to quickly
implement these changes, while ensuring that any updates applied to
the system will not break the workflows that have been put in
place. Epicor comes with a number of best practice BPMs that have
been refined for specific industries through thousands of
implementations. Marshall Aerospace will be using these best
practice elements where business efficiencies can be gained, and
building BPMs and workflows for the new processes defined by the
business transformation project.
Marshall Aerospace will also use Epicor to enforce project
lifecycle management and moving the business to a position where
all work is based around the concept of a project, rather than
discrete sales orders. Marshall Aerospace's current process for
sales orders is very complex, involving hundreds of line items.
Tracking sales orders from estimate through to completion is
difficult, particularly how an order performed against the original
estimate. Moving to a project-based ERP solution will introduce
Work Breakdown Structures (WBS) where it will be clear how
individual project elements are progressing in terms of completion
and cost. This information can be used in future bids to improve
accuracy, and inform where manufacturing or business processes may
need to be reviewed.
"Epicor was by far the most modern and flexible of the ERP
systems that we reviewed. It has clearly been re-architected as a
modern ERP system, not simply given a new skin, which was our
suspicion of others," concluded Paul. "We were also impressed with
the Microsoft Office integration features which allow our staff to
work outside Epicor, in applications such as Outlook and carry out
actions on workflow items. We found many of the other vendors to be
quite dogmatic, whereas Epicor understood this was a business
transformation project that would require flexibility from everyone
to succeed."
"We are thrilled that Marshall Aerospace has selected Epicor for
this project, particularly given our wide ranging experience in the
aerospace and defence industry," said Matt Muldoon, vice president
for product marketing at Epicor. "Epicor's solution gives
comprehensive features to meet strict product guidelines,
compliance processes and quality assurance throughout the design
and production phases of projects. Wherever needed, the solution
has been engineered to meet the exactly requirements of this
industry including project management, customer relationship
management, and supply chain management."
About Epicor Software Corporation Epicor
Software, is a global leader delivering business software solutions
to the manufacturing, distribution, retail, hospitality and
services industries. With 20,000 customers in over 150 countries,
Epicor provides integrated enterprise resource planning (ERP),
customer relationship management (CRM), supply chain management
(SCM) and enterprise retail software solutions that enable
companies to drive increased efficiency and improve profitability.
Founded in 1984, Epicor takes pride in more than 25 years of
technology innovation delivering business solutions that provide
the scalability and flexibility businesses need to build
competitive advantage. Epicor provides a comprehensive range of
services with a single point of accountability that promotes rapid
return on investment and low total cost of ownership, whether
operating business on a local, regional or global scale. The
Company's worldwide headquarters are located in Irvine, California
with offices and affiliates around the world. For more information,
visit www.epicor.com.
Follow Epicor on Twitter: https://twitter.com/Epicor;
http://twitter.com/EpicorEMEA
Epicor is a registered trademark of Epicor Software Corporation.
Other trademarks referenced are the property of their respective
owners. The product and service offerings depicted in this document
are produced by Epicor Software Corporation.
Contacts: Lisa Preuss Director, Public Relations Epicor Software
Corporation 949/585.4235 lpreuss@epicor.com Damon Wright Vice
President, Investor Relations Epicor Software Corporation
949/585.4509 dswright@epicor.com Duncan Gurney The PR Network (on
behalf of Epicor UK) +44 (0)7912 495630
duncan.gurney@theprnetwork.co.uk
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