EXFO's new smartphone application allows operators to
experience their network like their customers do, from the handset
to the core
QUEBEC CITY,
Oct. 7, 2013 /CNW Telbec/ - EXFO Inc.
(NASDAQ: EXFO) (TSX: EXF) announced today the introduction of Brix
Mobile Agent (or BMA), a unique smartphone application that
provides real-time insight into the customers' quality of
experience (QoE). It was developed to address wireless operators'
pressing need to optimize network performance and the quality of
service delivered to end users.
The landscape of today's mobile market is
changing dramatically with wireless devices spawning exponentially
and data services overtaking voice services. What is not changing
is that subscribers and end users continue to evaluate wireless
networks based on the QoE that they perceive on their mobile
devices. The challenge for mobile network operators (MNO) lies in
going beyond the last mile to validate what their customers are
experiencing in real time, for different classes and quality of
service.
The BMA provides sophisticated and exhaustive
service assurance validation tests for wireless networks. Unlike
other smartphone solutions on the market, the BMA supports two
distinct modes: "Foreground Mode" where engineers and
technicians run tests on smartphones; and "Remote Control Mode"
where tests and SLAs are scheduled and run by backend operations
teams on smartphones. This allows MNOs to select and monitor a wide
range of data metrics.
"By extending BrixWorx functionalities all the
way to the field technician's hand, MNOs now have the ability to
measure and analyze subscriber-device KPIs in real time, detect
potential service degradations and make the necessary corrections
before they impact customers," said Claudio
Mazzuca, Vice-President of EXFO's Transport and Service
Assurance Division. "This software agent for smartphones also
enables MNOs to quickly optimize their network and perform service
performance tests for utmost operational efficiency."
The BMA is intended for MNOs that support all
types of wireless technologies such as GSM, EDGE, UMTS (or 3G),
HSPA, CDMA, EVDO and LTE (or 4G). Thanks to unprecedented
visibility, this smartphone app allows MNO operations, technicians
and engineers to validate the different classes of service as well
as perform active troubleshooting.
For more information about the Brix Mobile
Agent, please visit EXFO.com
About EXFO
Listed on the NASDAQ and TSX stock exchanges, EXFO is among the
leading providers of next-generation test and service assurance
solutions for wireline and wireless network operators and equipment
manufacturers in the global telecommunications industry. The
company offers innovative solutions for the development,
installation, management and maintenance of converged, IP fixed and
mobile networks—from the core to the edge. Key technologies
supported include 3G, 4G/LTE, IMS, Ethernet, OTN, FTTx, VDSL2,
ADSL2+ and various optical technologies accounting for more than
35% of the portable fiber-optic test market. EXFO has a staff of
approximately 1600 people in 25 countries, supporting more than
2000 customers worldwide. For more information, visit www.EXFO.com
and follow us on the EXFO Blog, Twitter, LinkedIn, Facebook,
Google+ and YouTube.
SOURCE EXFO inc.