ICCI Insight Communications CO CL A (MM)

Insight Communications Selects CSG Systems to Track and Manage Voice Services Data CSG(R) Data Mediation Supports Insight's Newest Service ENGLEWOOD, Colo., July 25 /PRNewswire-FirstCall/ -- Leading global customer care and billing solutions provider CSG Systems (NASDAQ:CSGS) today announced that Insight Communications (NASDAQ:ICCI) has selected CSG(R) Data Mediation to process customer transactions for its newest offering -- voice services. (Logo: http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO) Insight Communications is the 9th-largest cable operator in the U.S., with 1.3 million customers across Illinois, Indiana, Kentucky and Ohio. The company delivers digital video, high-speed Internet, HDTV, DVR (Digital Video Recorder) and digital phone service to its customers. CSG Data Mediation will capture and manage network usage data for Insight's voice services and will send information to other systems within Insight's network to ensure that calls made by its customers are accurately recorded and billed. CSG will also leverage its partnership with best-of-breed interconnect billing solution provider Integration Management to enable Insight to exchange fees with other voice services providers for calls that Insight's customers make over more than one service provider network. CSG Data Mediation will monitor Insight's voice traffic to identify, format and forward information about these calls to Integration Management's in>Bill solution, which will enable Insight to reconcile and settle interconnect fees, including fees for CABS (US-based carrier access billing). In addition, Insight's agreement with CSG will enable it to add more customer traffic to CSG Data Mediation over time as the company continues to expand its voice services customer base. "One of the key reasons that Insight chose CSG Data Mediation was its proven reputation in processing all types of voice traffic using flexible business rules. This flexibility will enable Insight to leverage its investment over time as it continues to add voice customers and services," said Darla Thompson, vice president of product management for CSG's Global Software and Services Division. "Insight's use of CSG Data Mediation is another example of how CSG can apply its telephony experience for broadband operators as well as deliver video expertise to the telephony world -- expertise that will become even more important as service providers offer choices of video, voice and data services to consumers." About CSG Data Mediation CSG(R) Data Mediation, the essential layer between a telecommunications service provider's network and downstream systems that processes the data required to realize revenue from customer transactions, collects over 1 billion records per day and collects usage records accounting for nearly $1 trillion dollars of revenue per year. CSG offers a fully convergent, multi-vendor software mediation product that collects, mediates, and correlates vital customer usage information from both circuit and packet-switched networks and distributes it to a variety of applications including pre- and postpaid billing, rating, analytics and fraud management. Telecommunications service providers worldwide run CSG Data Mediation to support mobile, wireless, broadband and advanced network transactions. About CSG Systems With worldwide headquarters in Englewood, Colo., CSG Systems is a subsidiary of CSG Systems International, Inc. (NASDAQ:CSGS). CSG and its wholly-owned subsidiaries serve more telecommunications service providers in more than 40 countries. CSG is a leader in next-generation billing and customer care solutions for the cable television, direct broadcast satellite, advanced IP services, next generation mobile, and fixed wireline markets. CSG's unique combination of proven and future-ready solutions, delivered in both outsourced and licensed formats, empowers its clients to deliver unparalleled customer service, improve operational efficiencies and rapidly bring new revenue-generating products to market. CSG is an S&P Midcap company. For more information, visit our website at http://www.csgsystems.com/. http://www.newscom.com/cgi-bin/prnh/20020627/CSGSLOGO http://photoarchive.ap.org/ DATASOURCE: CSG Systems CONTACT: Elise Brassell, +1-303-804-4962, , or Investor Relations, Liz Bauer, +1-303-804-4065, , both of CSG Systems Web site: http://www.csgsystems.com/

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