BB&T Named Top Site for Overall Customer Experience Among U.S. Retail Banking Websites for Second Straight Year, Placing Firs...
July 23 2013 - 7:00AM
Business Wire
- In Technical Quality Categories
Citibank Scores First for Responsiveness (Speed), U.S. Bank Takes
Top Honors for Reliability
- Design & Organization, Customer
Support and Offering Interest are Top Drivers for Brand Outcome and
Customer Acquisition Likelihood
- Online Banking Continues to Grow in
Importance for Customer Retention as In-Branch Banking Decline
Continues
Keynote Systems (NASDAQ:KEYN)
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