Customer ratings and reviews have earned
LivePerson a spot on Inc.'s list of the world's best B2B
companies every year since its inception
NEW
YORK, Oct. 22, 2024 /PRNewswire/ -- For the
third year in a row, Inc., the leading media brand and playbook for
entrepreneurs and business leaders, has named LivePerson to
its list of the world's top B2B companies.
LivePerson (Nasdaq: LPSN), the enterprise leader in
digital-first customer conversations, was named to the 2024 Power
Partners list of the best companies for Customer Relationship
Management for its proven track record of accelerating contact
center transformation, supercharging agent productivity, and
delivering more personalized customer experiences.
Inc.'s annual Power Partners list — which has honored LivePerson
every year since its inception in 2022 — highlights companies that
received top marks from their customers for providing the support
needed to excel at their core missions.
The awards are based on a rigorous review process combining:
- Quantitative and qualitative feedback from customer brands
- Online sentiment analysis
- Research by Inc. reporters
"Brands are putting customer conversations at the forefront of
their AI and automation investments, and LivePerson is one of the
few companies successfully translating those investments into
measurable, sustainable business results," said John Sabino, CEO of LivePerson. "We're proud to
be named to Inc.'s Power Partner list for the third year in a row,
and even more so to be honored based on the reviews of our
incredible customers."
"As part of the vetting process, our team of editors,
researchers and reporters gathered information on companies'
products and services, assessed their reputation as captured in
online comments and forums, and collected customer testimonials to
ensure that the sales pitch matches the actual client experience,"
said Inc. editor in chief Mike
Hofman. "In every case, we spoke to founders like you who
were happy to attest to a vendor's genuine commitment to a mutually
beneficial business partnership. We're happy to be the conduit for
that positive word of mouth."
For more information about digital-first customer conversations,
join LivePerson's virtual Spark launch event on October 23, 2024. The event will include demos of
LivePerson's new capabilities for supercharging agent experiences
and measuring the ROI of customer conversations, as well as
customer panels on leveraging these new solutions in the contact
center and beyond. Sessions will take place at 11 AM AEST, BST, and EST.
About Inc.
Inc. is the leading media brand and
playbook for the entrepreneurs and business leaders shaping our
future. Through its journalism, Inc. aims to inform, educate, and
elevate the profile of our community: the risk-takers, the
innovators, and the ultra-driven go-getters who are creating our
future. Inc.'s award-winning work achieves a monthly brand
footprint of more than 40 million across a variety of channels,
including events, digital, print, video, podcasts, newsletters, and
social media. Its proprietary Inc. 5000 list, produced every year
since its launch as the Inc. 100 in 1982, analyzes company data to
rank the fastest-growing privately held businesses in the United States. The recognition that comes
with inclusion on this and other prestigious Inc. lists, such as
Female Founders and Power Partners, gives the founders of top
businesses the opportunity to engage with an exclusive community of
their peers, and credibility that helps them drive sales and
recruit talent. For more information, visit www.inc.com.
About LivePerson
LivePerson (NASDAQ: LPSN) is the
enterprise leader in digital-first customer conversations. The
world's leading brands — including HSBC, Chipotle, and Virgin Media
— use our award-winning Conversational Cloud platform to connect
with millions of consumers. We power nearly a billion
conversational interactions every month, providing a uniquely rich
data set and AI-powered solutions to accelerate contact center
transformation, supercharge agent productivity, and deliver more
personalized customer experiences. Fast Company named us the
#1 Most Innovative AI Company in the world. To talk with us or our
AI, please visit liveperson.com.
Media Contact:
Mike Tague
mtague@liveperson.com
View original content to download
multimedia:https://www.prnewswire.com/news-releases/liveperson-honored-in-incs-2024-power-partner-awards-for-b2b-excellence-302278940.html
SOURCE LivePerson
