MERQE Mercury Interactive (MM)

- More Than Triples Number of Salespeople Who Can Access Sales Transaction Process - Achieves 20X Increase in Order Transaction Volume MOUNTAIN VIEW, Calif., Nov. 28 /PRNewswire-FirstCall/ -- Today, Mercury Interactive Corporation (NASDAQ:MERQE), the global leader in business technology optimization (BTO) software, announced that the Linde Gas Division of Linde AG, one of the leading gas suppliers worldwide, uses Mercury BTO software for the implementation and "go live" process for their deployments of the SAP(R) Enterprise Portal. Using Mercury LoadRunner(R), Linde Gas increased performance to raise the number of its sales people who can simultaneously access its sales transaction processes, from order to print out of the voucher, while dramatically decreasing system response time. Linde Gas supplies industrial and medicinal gases, procedures, facilities, equipment and comprehensive services for gas applications and employs 3,100 staff in its home country of Germany. It is part of the Business Segment Gas & Engineering of Linde AG. Together with the Material Handling Business Segment they comprise a company with 9 billion euro in sales. In 2003, Linde Gas started a strategic IT project to standardize and consolidate its core business processes. The main goal of the project was to link all relevant business processes to SAP Enterprise Portal Release 6.0 in order to enable the company to respond immediately to changing business conditions. Linde Gas used Mercury LoadRunner during pre-production to load test several sales-related business processes based on SAP Enterprise Portal, including order creation, delivery creation and contract creation. "At Linde Gas, the customer comes first and needs to be served as fast as possible," said Thomas Steinich, manager global applications at Linde Gas. "Using Mercury BTO software we more than tripled the number of sales people who can access our sales transaction processes from fewer than 200 sales people to more than 600 sales people. We were also able to increase the volume of orders created per hour from fewer than 125 to more than 2,500 while decreasing the response time for order creation from 28 seconds to 6 seconds. With manual testing methods, we would not have achieved the time and efficiency requirements requested by the sales force." "We are proud that Linde Gas is working with Mercury to help achieve the results of this very important initiative in support of SAP solutions," said Peter Prestele, Managing Director, Mercury Central Europe. "Mercury is committed to help customers optimize their business outcomes by working to make their deployments of business applications and technology like SAP Enterprise Portal more timely and cost-effective." About Linde AG / Linde Gas The Linde Group, headquartered in Wiesbaden, Germany, is a global technology company dedicated to gas and engineering and material handling. More than 41,000 employees (2004) work to improve the quality of life for everyone in the world. The company recorded sales of EUR 9.421 billion in 2004. The Linde Gas Division, located in Hollriegelskreuth, Germany, is one of the leading gas suppliers worldwide, and generated sales of 4.003 billion euro in 2004. It is now the Linde Group's largest division, employing 17,500 people. Linde Gas supplies 1.5 million customers in 55 countries. The product line at Linde Gas includes oxygen, nitrogen and argon, acetylene and other fuel gases, protective welding gases, carbon dioxide, hydrogen, carbon monoxide, inert gases, medical gases, high-purity gases, testing gases, gases for semiconductor and electronics industry, and procedures, facilities, equipment and extensive services for gas applications. For more information, please visit Linde Gas online at http://www.linde-gas.com/ MERCURY AND SAP Mercury and SAP have worked together since the mid-1990s. As an SAP Software Partner, Mercury has developed a set of BTO software offerings specifically designed to help optimize the quality, performance and scalability of SAP solutions. Many Mercury products have been integration certified by SAP, which helps assure customers that the interfaces between Mercury products and SAP solutions are reliable and seamless. In February 2005, Mercury announced a multi-year commitment with SAP AG to offer Mercury LoadRunner, the industry's leading performance optimization product, as part of the SAP GoingLive(TM) Check service for customers of the SAP NetWeaver(R) open integration and application platform. In April 2005, Mercury was recognized by SAP with an SAP Pinnacle Award in recognition for Special Achievement in Development and Innovation for SAP NetWeaver. ABOUT MERCURY Mercury Interactive Corporation, the global leader in business technology optimization (BTO) software, is committed to helping customers optimize the business value of information technology. Founded in 1989, Mercury conducts business worldwide and is one of the largest enterprise software companies today. Mercury provides software and services for IT Governance, Application Delivery, and Application Management. Customers worldwide rely on Mercury offerings to govern the priorities, processes and people of IT and test and manage the quality and performance of business-critical applications. Mercury BTO offerings are complemented by technologies and services from global business partners. For more information, please visit http://www.mercury.com/. NOTE: Mercury, Mercury LoadRunner and the Mercury logo are trademarks of Mercury Interactive Corporation and may be registered in certain jurisdictions. SAP, SAP GoingLive, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other company, brand and product names may be trademarks or registered trademarks of their respective holders. DATASOURCE: Mercury Interactive Corporation CONTACT: Heather Sieberg of Mercury, +1-650-603-5104, or Web site: http://www.mercuryinteractive.com/

Copyright