Udemy’s Annual Report Finds Enterprises Are Leveraging GenAI to Maximize Productivity and Unblock Human-Powered Upskilling
November 13 2024 - 9:00AM
Business Wire
The 2025 Global Learning & Skills Trends
Report highlights key trends in skills development and validation,
with increased focus on practical applications of GenAI and
continued investment in soft skills and leadership development
Udemy (Nasdaq: UDMY), a leading online skills marketplace and
learning platform, today released its 2025 Global Learning &
Skills Trends Report. Leveraging data from nearly 17,000 of Udemy’s
enterprise customers, this annual study explores the top themes and
most in-demand skills shaping the future of learning and work. This
year’s report found that as organizations continue to lean into
generative AI (GenAI), they’re more invested in its specific,
practical applications that will help maximize productivity, with a
dual focus on soft skills development and leadership to guide
employees through this shift successfully.
“In 2025, we're all continuing to watch GenAI closely, expecting
it to drive significant productivity gains, speed up
skill-building, and fuel business growth faster than ever before,”
said Greg Brown, President and CEO at Udemy. “Our data shows
enterprises are looking for practical GenAI solutions that can be
applied to daily operations, while also investing in soft skills
and leadership development to help support the massive behavior
change that this technology represents. Organizations best
positioned for success will be those who embrace GenAI's positive
impact on business outcomes, accelerating human potential, and
closing key skills gaps to stay competitive.”
Udemy identified three key areas of investment as companies
begin assessing learning and development priorities for the year
ahead:
1. Enterprises should build practical GenAI skills that drive
applicable solutions. Organizations are shifting their learning
from GenAI’s fundamentals to practical applications so teams can
implement the technology across operations, moving beyond its
novelty to focus on more practical, real-world integrations into
the daily flow of work.
- GenAI for productivity learning grew by 859%
year-over-year.
- LangChain, a framework enabling the integration of large
language models into applications, surged 3,949%.
- Multiple AI certification courses increased in consumption,
including Microsoft Azure AI Engineer Associate (311%) and
Microsoft Azure AI Fundamentals (197%).
- To date, GenAI courses on the Udemy platform have attracted
more than four million enrollments, with eight new
enrollments occurring every minute.
2. Soft skills must grow alongside GenAI competencies to
supercharge creativity and collaboration. By developing key
soft skills in tandem with GenAI’s growth, enterprises can ensure
new technologies are paired with human creativity and
innovation.
- Enterprises are investing in skill sets like problem-solving
(103%), team building (79%), and business
communication (41%), equipping employees to focus their
newfound time saved by GenAI for more strategic, human-centric
work.
- Not only do soft skills help workers unlock technology's
greatest potential, but as more enterprises encourage employees to
return to the office in 2025, these skills can bridge communication
gaps, increase collaboration, and foster in-person mentorship
opportunities as teams adjust to in-person work, some for the very
first time.
3. Leading by example will improve leadership’s role in
change management and how employees perceive their guidance.
Leaders need to invest in these areas of change management and soft
skills development, coupled with GenAI skills, to successfully lead
employees in the AI-enabled era of work.
- Foundational leadership is one of the top ten business
skills consumed on Udemy this year.
- Udemy’s research shows that nearly nine out of 10
employees believe their leadership team is critical to making
GenAI transformation initiatives successful, but fewer than half
(48%) believe their leaders are ready to lead these
initiatives.
“Learning and development leaders are moving beyond whether or
not GenAI will transform enterprise learning; now, we’re focused on
how we can harness the power of GenAI across diverse use cases to
realize immediate business impact and uncover each employee’s
potential,” said Jim Hemgen, Principal and Director of Talent
Development at technology company Booz Allen Hamilton. “Investing
in key skills like applying GenAI and leadership will help AI and
human expertise work together to accelerate upskilling, make
informed strategic decisions, and empower our workforce to thrive
in a rapidly changing world.”
To read the full report, learn how organizations can leverage
Udemy’s suite of GenAI-powered features, and explore programming
built specifically for soft skills and leadership development,
visit: https://business.udemy.com.
Methodology
For this report, Udemy analyzed data from thousands of customers
around the world. The team calculated total consumption by Udemy
Business learners across all course topics for the year from July
1, 2023, to June 30, 2024. We calculated the percentage growth in
consumption compared to the year from July 1, 2022, to June 30,
2023. The total consumption ranking for the AI topics is also drawn
from the July 1, 2023, through June 30, 2024, time period.
About Udemy
Udemy (Nasdaq: UDMY) transforms lives through learning by
ensuring everyone has access to the latest and most relevant
skills. Through the Udemy Intelligent Skills Platform and a global
community of diverse and knowledgeable instructors, millions of
learners gain expertise in a wide range of technical and
professional skills — from generative AI to leadership. The Udemy
marketplace provides learners with thousands of up-to-date courses
in dozens of languages, offering a variety of solutions to achieve
their goals. Udemy Business empowers enterprises to offer on-demand
learning for all employees, immersive learning for tech teams
through Udemy Business Pro, and cohort learning for leaders through
Udemy Business Leadership Academy. Udemy Business customers include
FenderⓇ, Glassdoor, On24, The World Bank and Volkswagen. Udemy is
headquartered in San Francisco with hubs in Austin and Denver, USA;
Ankara and Istanbul, Türkiye; Dublin, Ireland; Melbourne,
Australia; and Chennai, Gurugram, and Mumbai, India.
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version on businesswire.com: https://www.businesswire.com/news/home/20241113118143/en/
Media Contact Paxton Mittleman Corporate Communications
Manager press@udemy.com
Investor Contact Dennis Walsh Vice President, Investor
Relations dennis.walsh@udemy.com
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