Victoria's Building Commission Chooses ViryaNet to Manage Customer Interactions, Automate Business Processes
August 01 2006 - 7:00AM
Business Wire
ViryaNet Limited (NasdaqSC: VRYA), a leading provider of software
applications that automate business processes for mobile workforce
management, today announced that the Building Commission of
Victoria Australia has chosen the ViryaNet solution to manage
customer interactions associated with residential and commercial
building matters. The Building Commission, located in Melbourne, is
a statutory authority that oversees the building control system in
Victoria, and regulates building practices. The Commission
possesses a rich diversity of talent, including technical,
managerial, corporate services, front-line customer service,
auditors, compliance officers, and administrative personnel, who
serve the building industry and customers. Each month,
approximately 2000 cases originate from customers who have
questions about building matters. ViryaNet offers a comprehensive
mobile workforce management product that consists of several
solution components, including customer interaction, scheduling and
dispatch functionality, case management, workflow, field-based GIS
support, and powerful integration capabilities. The solution's
value is its ability to manage business process exceptions, in
addition to the routine processes that are experienced by most
companies. In addition, ViryaNet's mobility capabilities will
provide up-to-date information to staff that go out into the field
for inspections and other activities. "We are pleased that the
Commission is using the ViryaNet product to support their goals,
promote their leadership, and to enrich the customer experience,
stated Jeff Oskin, Chief Operating Officer, ViryaNet." About the
Building Commission The Building Commission was established by the
Building Act 1993 to administer Victoria's building legislation
system. It operates within a national legislative framework that is
administered by the Australian Building Codes Board. The Building
Commission has assisted builders, building surveyors, and other
industry practitioners to produce buildings that are safe, liveable
and more energy efficient. Today, the Building Commission is more
than just a regulator. It also demonstrates industry leadership by
promoting initiatives such as sustainability and accessibility, and
continuing professional development for building practitioners. For
more information, visit www.buildingcommission.com.au About
ViryaNet ViryaNet is a provider of software applications that
improve the quality and efficiency of an organization's service
operations. ViryaNet's products enable companies in the utility,
telecommunications, retail, insurance, and general service sectors
to manage and optimize mission critical business processes.
ViryaNet helps companies improve the full spectrum of workforce
management processes, including customer interactions, managing
work through more efficient scheduling and dispatching and right
time field communication. By focusing on managing the exceptions,
ViryaNet is able to provide its customers with a greater degree of
value than other providers. The results are improved operational
performance, a better customer experience and a higher degree of
regulatory compliance. Visit ViryaNet at www.viryanet.com. Safe
Harbor Statement Safe Harbor Statement under the Private Securities
Litigation Reform Act of 1995: The statements contained in this
press release that are not purely historical are forward-looking
statements within the meaning of Section 21E of the Securities and
Exchange Act of 1934, as amended, including statements regarding
ViryaNet's expectations, beliefs, intentions, or strategies
regarding the capabilities of its products, its relationships with
its customers, its customer purchases, its future operational plans
and objectives including integration of other businesses, its
future business prospects, its future financial performance, its
future cash position, and its future prospects for profitability.
All forward-looking statements included in this document are based
upon information available to ViryaNet Ltd. as of the date hereof,
and ViryaNet Ltd. assumes no obligation to update any such
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reflect any change in our expectations or in events, conditions, or
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