Alteva Selected to Provide Cloud-Based Unified Communications to AbelCine
October 18 2012 - 8:00AM
Marketwired
Alteva, a leading cloud-based Unified Communications (UC) solution
provider and subsidiary of Warwick Valley Telephone Company
(NASDAQ: WWVY) (referred to as WVT Communications Group), announced
it is now providing a full hosted solution to AbelCine, a company
that offers products and expertise to professionals and serious
content creators in film production, digital cinema, high-speed,
3D, broadcast, new media and communication.
AbelCine provides equipment sales and rental, financing, repair,
digital media services, technical consultation and education from
its headquarters in New York City and a newly expanded office in
Burbank, CA, as well as sales and training from its Chicago, IL
office. Alteva's Hosted Solution seamlessly ties the three
locations together, allowing internal extension-to-extension
dialing, the ability to transfer calls between offices, and
integrate Salesforce.com within the system. Most of all, Alteva's
solution allows for greater mobility by allowing staff to switch a
call from a desktop handset to a cell phone without
interruption.
According to Valerie Brauckman Burgess of TelecoWorks, a
certified Unified Communications Channel Partner and AbelCine's
consultant, "AbelCine eliminated its dynamic T-1 based MPLS network
and moved all traffic to more efficient Ethernet fiber. The move to
fiber decreased overall network costs, increased bandwidth and was
easier to manage. Alteva's support team managed the migration to
the cloud, including porting the customer's phone numbers,
scheduling turn-ups and end-user training."
Nathaniel Bonini, Director of Services & Information
Technology for AbelCine, said, "We wanted bandwidth and
consolidation, and Alteva was a good choice because of its
redundant network built on the BroadSoft platform. The key factor
in choosing Alteva is that they provide solid support. There is
always someone on the other end of the phone when we need
them."
"This move was the first series of steps to make a great
communications system available to the whole company, mobilize our
field force, and provide modern telephony services to the staff.
Our goal is to give our clients the best customer support available
-- and mobility is a factor. The ability to manage voicemail via
email is a big contributor to the efficiency of the entire
company."
About Alteva Alteva, a WVT Communications
Group company and cloud-based Unified Communications (UC) solution
provider headquartered in Philadelphia, offers the most reliable
network, the most responsive and proactive customer service and the
best value to its customers. It delivers cloud-based UC solutions
including Voice over IP phone systems and service (VoIP PBX),
hosted Microsoft Communication Services, fixed mobile convergence,
and advanced voice applications for the desktop. Alteva's service
requires minimal installation and configuration while eliminating
monthly phone and on-premise system maintenance charges, reducing
overall communication costs and enabling organizations to improve
productivity. By combining Alteva's voice service with Microsoft
Communication Services products, including Microsoft Exchange,
Office Communication Server (OCS), and SharePoint, Alteva's
customers receive a true, high-quality, voice-enabled UC solution
that easily integrates with existing business applications. Based
in Philadelphia, Alteva is North America's largest provider of
enterprise hosted VoIP, and provides hosted UC solutions to
businesses in all 50 states and four continents. For more
information about Alteva, visit http://www.altevatel.com, the
Alteva YouTube channel at http://www.youtube.com/AltevaLLC, follow
us on Twitter @AltevaInc or call 1-877-258-3821.
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