Important Information for Hibernia Bank Customers and Employees
September 01 2005 - 8:04PM
Business Wire
Hibernia Bank (NYSE: HIB) today released the following information
for customers and employees in the aftermath of Hurricane Katrina:
-- For consumer and small-business customers in areas directly
impacted by the hurricane, Hibernia is finalizing specific plans
for deferring payments. Complete details will be available Friday,
Sept. 2. -- Hibernia has set up a toll-free number where employees
can ask questions and receive guidance from the bank on a variety
of issues regarding the impact on them from the hurricane. To
obtain this special toll-free number, employees should call the
bank's emergency information line and listen to the message. --
Hundreds of employees from both the storm-impacted area and other
markets are currently working in unaffected areas to support their
colleagues, customers and communities. Hibernia employees who have
evacuated are needed to work in branch and other offices in the
areas where they are staying. They can receive a list of locations
where their assistance is needed from the special toll-free number.
-- Branches and non-branch locations in the New Orleans area will
remain closed until further notice because of the impact of
Hurricane Katrina. The parishes affected by the closures include:
Orleans, Jefferson, St. Tammany, Washington and St. Bernard. The
company will make every effort to get these branches operational
again when the time is practical. All other Hibernia locations are
open and operating as usual. -- The company recognizes that some
systems have been impacted by the hurricane and is working hard to
restore them so that customers continue to receive the type of
service for which Hibernia is known. -- Members of Hibernia's
executive management team have relocated to unaffected markets.
They meet on a scheduled basis several times a day to monitor the
status of the disaster recovery effort and implement strategies to
continue serving customers and take care of employees. Hibernia is
on Forbes magazine's list of the world's 2,000 largest companies
and Fortune magazine's list of America's top 1,000 companies
according to annual revenue. Hibernia has $22.1 billion in assets
and 321 locations in 34 Louisiana parishes and 36 Texas counties.
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