TROY,
Mich., June 21, 2022 /PRNewswire/ -- Meritor,
Inc. (NYSE: MTOR) today announced an online tool to streamline its
24-hour Driveshaft on Demand (DOD) program, enabling customers to
quickly and efficiently identify and order replacement driveshaft
products from MeritorPartsXpress.com.
"At Meritor, we are committed to putting out-of-service vehicles
back on the road as soon as possible," said Jeff Amalfitano, senior product manager for
Meritor. "As we continue to innovate our DOD program, this new
update will reduce the time it takes to report and replace customer
driveshaft orders compared to the email-based submission process.
Enhancing our digital footprint continues to be a priority at
Meritor as we work to improve quality and efficiency in customer
relations."
The initial launch of the DOD program took place in 2017 to
increase turnaround time for customers who required a replacement
driveshaft. Product lines included in the program are the Meritor
Xtended Lube MXL™, Meritor Permalube™ RPL 20/25/35, Dana Spicer® 10 Series,
1610/1710/1760/1810 and Dana
Spicer® 140/170/250/350. In 2020, the program was
expanded to include Canadian manufacturing locations to further
improve lead time in that region.
The new tool is accessible to registered MeritorPartsXpress.com
users on any device including smartphones, tablets and laptops, and
includes high-quality images, step-by-step instructions, and
instructional videos on how to identify and specify a driveshaft,
even when a part number is not readily available.
All replacement driveshafts ordered through Driveshaft on Demand
are built with high quality components to exacting Meritor
specifications, shipped within 24-hours of the order and come with
a 2-year nationwide warranty.
The current email-based order submission process will be phased
out. Original equipment dealers and warehouse distributors can now
obtain the desired driveshaft directly through the web platform.
Customers will still be able to order replacement or customizable
driveshafts at competitive prices with same-day or next-day
shipping arrangements, eliminating long lead times.
About Meritor
Meritor, Inc. is a leading global
supplier of drivetrain,
mobility, braking, aftermarket and electric
powertrain solutions for commercial vehicle and industrial markets.
With more than a 110-year legacy of providing innovative products
that offer superior performance, efficiency and reliability, the
company serves commercial truck, trailer,
off-highway, defense, specialty and aftermarket customers
around the world. Meritor is based in Troy, Mich., United
States, and is made up of more than 9,600 diverse employees
who apply their knowledge and skills in manufacturing facilities,
engineering centers, joint ventures, distribution centers and
global offices in 19 countries. Meritor common stock is traded
on the New York Stock Exchange under the ticker symbol MTOR. For
important information, visit the company's website
at www.meritor.com.
View original content to download
multimedia:https://www.prnewswire.com/news-releases/meritor-announces-new-spec-tool-for-driveshaft-on-demand-program-301572414.html
SOURCE Meritor, Inc.