SYRACUSE, N.Y., Nov. 18, 2021 /PRNewswire/ -- National Grid
was recognized by PA Consulting as a recipient of the 2021
ReliabilityOne® Award for Outstanding Reliability
Performance in the Northeast Region Suburban/Rural service area –
recognizing the very best suburban/rural service area investor
owned utilities in the United
States. To be eligible for this recognition, a utility must
deliver a reliability performance ranked as the top
achiever/performer in this demographic/density category.
![(PRNewsfoto/National Grid) (PRNewsfoto/National Grid)](https://mma.prnewswire.com/media/755012/National_Grid_Logo.jpg)
"Safe and reliable electricity networks are essential to
delivering the service our customers expect and deserve," said
Rudy Wynter, New York President for
National Grid. "Reliability is the foundation of what we do and, as
one of National Grid's top priorities, we have backed this
commitment with significant investments in our energy delivery
systems and in retaining one of the best field operations teams in
the industry. This award is testament to that team and to the 4,000
upstate New York men and women who
work day and night, weekends and holidays, to deliver security and
peace of mind for our customers."
National Grid has safely met or exceeded reliability targets
established by New York State
Department of Public Service for 13 years running. The company has
also made significant investments in its infrastructure and network
to minimize storm-related damage and service interruptions. Company
storm restoration efforts have evolved over the past decade by
standing up an emergency planning team that works around the clock
focusing on forestry, staging crews, advanced analytics, and
reporting tools. National Grid also employs a classification index
that anticipates restoration times based on storm types and is
currently exploring artificial intelligence to assist with better
damage and interruption predictions.
"For 21 years, the ReliabilityOne® Awards have
highlighted outstanding electric utility providers who are focused
on resiliently building a more positive future for their
customers," said Gregg Edeson, PA Consulting's
ReliabilityOne® Program Director. "We are pleased to
name National Grid as an industry leader for delivering outstanding
service and restoration efforts while balancing customer needs and
optimizing investments."
All utilities operating less dense electric delivery networks in
North America are eligible for
consideration for the Outstanding Reliability Performance in a
suburban and rural service area award. There are eight metropolitan
service regional awards including Northeast, Mid-Atlantic, Midwest,
Plains, Mountains, West, Southeast, and Southwest. The selection of
provisional recipients is based primarily on system reliability
statistics that measure the frequency and duration of customer
outages. After provisional recipients are selected, each company
undergoes a certification process which provides an independent
review and confirmation of the policies, processes and systems used
to collect, analyze and report a company's reliability results.
About National Grid
National Grid (NYSE: NGG) is an electricity, natural gas, and
clean energy delivery company serving more than 20 million people
through our networks in New York,
Massachusetts and Rhode Island. National Grid is transforming
our electricity and natural gas networks with smarter, cleaner, and
more resilient energy solutions to meet the goal of reducing
greenhouse gas emissions. As part of our commitment to a clean
energy future, National Grid is a Principal Partner for
COP26, the United Nation's
November 2021 global climate
summit.
For more information, please visit our website, follow us on
Twitter, watch us on YouTube, like us on Facebook, and find our
photos on Instagram.
About PA Consulting
We believe in the power of ingenuity to build a positive human
future in a technology-driven world. As strategies, technologies
and innovation collide, we create opportunity from complexity. Our
diverse teams of experts combine innovative thinking and
breakthrough use of technologies to progress further, faster. Our
clients adapt and transform, and together we achieve enduring
results. An innovation and transformation consultancy, we are 3,300
specialists in consumer and manufacturing, defense and security,
energy and utilities, financial services, government and public
services, health and life sciences, and transport. Our people are
strategists, innovators, designers, consultants, digital experts,
scientists, engineers and technologists. We operate globally from
offices across the UK, US, Netherlands and Nordics. Discover more at
paconsulting.com and connect with PA on LinkedIn and Twitter. PA.
Bringing Ingenuity to Life.
PA Consulting's ReliabilityOne® awards are presented
to electric utilities providing their customers with the highest
levels of reliability in the industry. PA Consulting's
ReliabilityOne® study is based on standard industry
reliability statistics that measure the frequency and duration of
electric power outages. ReliabilityOne® participants on
average experienced 44% fewer sustained outages, and outages were
55% shorter than the average US investor owned utility. PA
Consulting has been analyzing electric utility performance since
1987. For more information about PA Consulting, visit
www.paconsulting.com/energy.
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SOURCE National Grid