NAPERVILLE, Ill., Oct. 8, 2013 /PRNewswire/
-- OfficeMax® Incorporated (NYSE:OMX) today
introduced its new Services Center, located within stores
nationwide to provide business owners the essential operations
support they need to grow. The OfficeMax Services Center offers an
extensive portfolio of more than 40 services designed to
relieve administrative burden and assist businesses with
critical needs, including web design and maintenance, 24/7
On-Call Tech Support, printing and document management, marketing
materials, shipping, credit card and payroll processing, human
resource services and legal assistance.
(Photo:
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(Photo:
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The nation's 23 million small business owners1 lose
more than 4 billion hours each year managing time-consuming – but
crucial – business operations and administrative tasks, according
to the OfficeMax Small Business Efficiency Index conducted in
September 2013. Nearly half (41 percent) of surveyed business
owners said this lost time drains their passion and energy for
building their businesses.
"This new data advances what we found in extensive national
research with business owners of all sizes," said Kim Feil, OfficeMax executive vice president and
chief marketing and strategy officer. "Business owners
spend a lot of time conducting support work that, while critical,
takes them away from working with their customers and growing their
business. They want to refocus their time building their
businesses, and they want reliable partners who will address their
specific needs. Our new OfficeMax Services Center builds on
services we have always provided to give business owners a complete
range of essential support, from credit card processing and payroll
services to IT support and cloud storage solutions."
Business owners receive guidance from the OfficeMax Services
Center staff to personalize their services and bundle services to
increase value and savings.
"The introduction of the OfficeMax Services Center expands upon
our services evolution. We're pleased to have our store associates
working in partnership with customers to assess customers' business
needs and connect them with the best solutions and services
packages to streamline their support functions and, in turn, free
up time to focus on business growth," to said Michael Lewis, OfficeMax executive vice
president and president of Retail.
Business owners who participated in the OfficeMax Small Business
Efficiency Index also reported concerns with vendors who currently
provide backroom support:
- 54 percent feel that their current service vendors do not
understand their business and specific needs.
- 44 percent are concerned about the availability and reliability
of some of their vendors.
- 40 percent question the ability of their current vendors to
stay on top of technology trends.
To ensure leading-edge service, the OfficeMax Services Center
has assembled a robust portfolio of national service providers –
including North American Bancard®, ADP®,
PAYCHEX®, GoDaddy and Carbonite® Online
Backup – to provide critical business services such as credit card
processing, merchant payroll services, website creation and
hosting, and cloud services. Many services are being offered
through the OfficeMax Services Center at exclusive value packages
that cannot be found anywhere else, including significant savings
of up to 76 percent2 on GoDaddy website service bundles
available only at OfficeMax stores, and up to 15 percent savings on
credit card processing with North American Bancard.
For more information about the new OfficeMax Services Center
offering, visit www.OfficeMax.com/ServicesCenter.
Survey Methodology
The Small Business Efficiency Index Survey was conducted online
within the U.S. by Research Now on behalf of OfficeMax from
September 18-29, 2013 among 321 small
business owners nationally with 100 or fewer employees. Surveyed
business owners said they spend nearly four hours a week longer
than they should managing backroom tasks. Projections of 4
billion hours each year incorporate data from the U.S. Small
Business Administration stating there are currently 23 million
small businesses in the U.S.
About OfficeMax
OfficeMax Incorporated (NYSE: OMX) is a leader in integrating
products, solutions and services for the workplace, whether for
business or at home. The OfficeMax mission is simple: We
provide workplace innovation that enables our customers to work
better. The company provides office supplies and paper,
in-store print and document services through OfficeMax
ImPress®, technology products and solutions, and
furniture to businesses and consumers. OfficeMax consumers
and business customers are served by approximately 28,000
associates through OfficeMax.com; OfficeMaxSolutions.com and
Reliable.com; more than 900 stores in the U.S. and Mexico; and direct sales and catalogs.
OfficeMax has been named one of the 2012 World's Most Ethical
Companies, and is the only company in the office supply industry to
receive Ethics Inside® Certification by the Ethisphere
Institute. To find the nearest OfficeMax, call
1-877-OFFICEMAX. For more information, visit
www.officemax.com.
All trademarks, service marks and trade names of OfficeMax
Incorporated used herein are trademarks or registered trademarks of
OfficeMax Incorporated. Any other product or company names
mentioned herein are the trademarks of their respective
owners.
1 Number of small businesses in the U.S. as
reported by the Small Business Administration (SBA.gov)
2 Savings based on standard Go Daddy pricing as of
December 1, 2012. After the initial
purchase term, discounted products will renew at the then-current
renewal list price
OfficeMax Media
Contacts
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Karen
Denning
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Nicole
Miller
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630.864.6050
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630.864.6069
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SOURCE OfficeMax Incorporated