Industry Leaders Announce Coalition to Transform Managed Print Services Business
March 01 2012 - 8:00AM
Marketwired Canada
Industry leaders Supplies Network, Preo Software (TSX VENTURE:PKM), FMAudit, and
NewField IT, today announced a coalition with a goal of transforming the
practice of Managed Print Services. Effective use of end-user data and insights
has been recognized as the next major wave in MPS by leading industry analysts.
However, for a variety of reasons, this has been a promise, with no wide-spread
scalable solution available to the industry.
To solve this problem, these four industry-leaders have combined their strengths
to develop innovative solutions that deliver the promise of end-user information
as an integral part of a MPS engagement. They have solved barriers and
complexities at multiple points in the MPS engagement process, such as: a
flexible and affordable source of end-user data, installation of MPS tools,
inefficient assessments, integrated proposal development, deal creation, and
ongoing management. The benefits improve every phase of the MPS process,
including Assessment, Design & Optimization, Change Management, and On-Going
Management. Resellers and OEMs now have access to the tools to transform their
MPS program by improving pre-sales efficiency, winning more deals, and growing
profitably.
"This announcement clearly fills several MPS solutions gaps," said Randall Dazo,
Director, Network Document Solutions & Managed Print Services at InfoTrends,
"These kinds of channel solutions enable a much-needed new level of MPS
productivity and simplicity."
Examples of the new integrated solutions include:
1. Recognizing the need for an affordable but comprehensive entry-level
user data product, Preo has unbundled its product line to create a
highly affordable data-only SKU, which is priced on a per-device basis,
consistent with the industry accepted model. Supplies Network will now
bundle this end user data SKU into its CPI (Cost-Per-Image) program at
no additional charge. In addition, for non-contract devices, SN will
offer this SKU on per-device pricing. This innovative business model
allows Resellers to benefit from Preo's extensive end-user data and
reporting capability, at price levels similar to current device-
management software tools, removing a significant barrier to adoption.
"After listening carefully to our strategic partners, Preo is excited to
be able to offer a key ingredient to finally making end-user data widely
adopted in the MPS industry", said Gary McCone, CEO, Preo Software Inc.
2. With FMAudit's new Deployer(R) solution, installation of both FMAudit
and Preo in the customer's environment is streamlined via a single user
interface, ensuring both device AND end user data are easily accessible
during the assessment period, as well as during the ongoing management
of the fleet. This single install process pushes the Dealers Suite of
MPS Tools to the end-users desktops removing the installation burden for
both end user and resellers. Supplies Network will include the Deployer
in all FMAudit and Preo installations.
"Installation complexities are one of the dealers' biggest obstacles"
stated Kevin Tetu, President of FMAudit. "Our team has collaborated with
Supplies Network on a solution to ease their pain. Our new Deployer
achieves this objective with our own Desktop Agent and in addition, it
extends the capability to our new partner, Preo Software."
3. With a single file extract from Supplies Network's patent-pending 360
Plus(R) Database uploaded into NewField IT's Asset DB(R) solution, both
device and end user data are imported via ONE .csv file, enabling
resellers to see ALL devices in the environment, including local
printers (not just networked devices or those with SNMP reporting
capability), ALL end user printing behavior, AND the relationships
between those two data sets in a simple, visually compelling way. For
the first time resellers and their clients can see the productivity
impact device placement can have on workforce efficiencies.
Furthermore, Asset DB can now be used to conduct and communicate on-
going client reviews (such as Quarterly Business Reviews), measure and
monitor progress on both device and end-user optimization actions, and
make further improvement recommendations.
"As the pioneers of a floor plan based toolset, we constantly strive to
improve the decision-making capability of our visual based approach and
this is an exciting new step with major industry providers" commented
Robert Newry, Managing Director and Co-Founder NewField IT.
4. Supplies Network's mpsSELECT program will now include the Preo data-only
SKU, FMAudit's Deployer and the 360 Plus(R) combined data file,
resulting in the most comprehensive MPS program for the channel. It
addresses the entire spectrum of MPS needs, from cost-effective initial
Assessment of device and user environments, proposal and design tools
which balance device costs and user productivity, page-coverage
measurement, supplies fulfillment, and on-going management.
Commenting on this announcement, Doug Johnson, Senior Vice President of
Managed Print Services, Supplies Network said "While many industry
analysts have well described the benefits of integrating end user data
in MPS engagements for better environment visibility, accuracy, and
workflow efficiency, in practice this has been difficult, if not
impossible, for most resellers. This combined effort of four market-
leading MPS solution providers will go a long way in solving the problem
of accessing and utilizing end user data in the development and
management of MPS engagements."
Further details of the products/service offerings referred to in this
announcement are available from the respective companies.
About Supplies Network
Supplies Network is the largest privately owned wholesaler of IT consumables in
the U.S. An early innovator of Managed Print Services, the company leverages top
industry talent, a robust IT-development team with experience in packaging SaaS
services, and relationships with all segments of the print-provider value chain
including major supplies manufacturers and resellers. In addition to being a
leader in print management, Supplies Network specializes in IT supplies,
equipment and data storage media from 70 leading manufacturers. One- and two-day
UPS ground delivery is available to 99% of the U.S. population. To speak with a
sales representative, visit www.suppliesnetwork.com or call 800-729-9300.
About Preo(TM) Software
Preo(TM) Software Inc. is the market leader in providing Print Knowledge
Management Systems to enterprises, select OEMs, and Managed Print Services
providers around the world. Printelligence(TM), the company's award winning
flagship cloud-based offering, helps organizations understand employees print
behavior, and empowers users to optimize their print assets and reduce print
volumes, while yielding significant cost savings and reducing the environmental
footprint. Printelligence has been deployed in over 5,000 organizations
worldwide.
About FMAudit(TM)
FMAudit has a proven track record of managed print software innovation. Since
1998, the principle partners in FMAudit have pioneered leading edge print
assessment solutions that helped define the managed print services industry.
Today, the company develops and supports an industry leading portfolio of
managed print services software tools and solutions. FMAudit clients include
copy and print dealers, OEM's, Suppliers and Licensed Software Partners.
About NewField IT
NewField IT is the developer of the market leading MPS proposal based toolset
Asset DB. Launched in 2003, Asset DB has evolved with the industry to become the
toolset of choice for OEMs and resellers, being the first graphical and floor
plan based toolset. NewField IT is a heavy user of the software itself and has
performed assessments in 35 countries, reviewing more than 225,000 devices at
300 + organisations. For more information visit: www.newfieldit.com or
www.assetdb.com.
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