Ameren Illinois Utilities Work to Turn the Lights on in the Wake of Wednesday's Storms
August 20 2009 - 8:58AM
PR Newswire (US)
SPRINGFIELD, Ill., Aug. 20 /PRNewswire/ -- After severe storms left
about 20,000 customers without power yesterday afternoon and
evening, the Ameren Illinois Utilities (AmerenCIPS, AmerenCILCO,
AmerenIP) have restored service to about 17,000 customers. The
Ameren Illinois Utilities (AIU) anticipates service will be
restored to the remaining customers by the end of today. At 8:20
a.m. today, 2,845 customers were without electrical service.
However, some isolated outages may persist into tomorrow. Severe
weather today could cause new outages. Also, some AIU customers may
need to make repairs to the facilities they own, such as the meter
base, weatherhead or point of attachment. This work should be
performed by a professional electrical contractor. These repairs
must be completed before service can be safely restored. A detailed
explanation of this work is available at IllinoisOutage.com. In
order to speed the restoration work, AIU sent one of its Storm
Trailers to Williamsville. Storm Trailers are mobile storerooms,
stocked with the material field crews need to get the lights back
on. The trailers can be moved to central staging sites to provide
essential materials to areas that have experienced the greatest
damage. AIU also opened a special Customer Service Center in the
Williamsville Community Center for customers who do not have access
to phone service or wish to speak in person to a service
representative. It will be open today until 8:00 p.m. Customers who
are still without service or have questions may call AIU's Customer
Service Centers: AmerenCIPS - 1-888-789-2477, AmerenCILCO -
1-888-672-5252 and AmerenIP - 1800-755-5000. The Ameren Illinois
Utilities (AmerenCIPS, AmerenCILCO, AmerenIP) have been providing
safe, reliable energy delivery service for more than a century. The
Ameren Illinois Utilities deliver energy to 1.2 million electric
and 840,000 natural gas customers in more than 1,200 communities
within a 43,700-square-mile service territory. EDITOR'S NOTE:
Please see IllinoisOutage.com for storm damage and service
restoration photos. DATASOURCE: Ameren Illinois Utilities CONTACT:
Leigh Morris, +1-217-535-5228, or Victoria Busch, +1-618-614-3032,
or Neal Johnson, +1-309-677-5284, all of Ameren Illinois Utilities
Web Site: http://www.ameren.com/ http://www.illinoisoutage.com/
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