American Airlines Introduces Same Day Confirmed Flight Change; Option Offers Flexibility, More Choices for Travelers
October 25 2005 - 5:09AM
PR Newswire (US)
FORT WORTH, Texas, Oct. 25 /PRNewswire/ -- American Airlines
recently started a new service that allows customers to get a
confirmed seat when standing by for a flight. No longer will
travelers race to the airport hoping to catch an earlier flight,
only to discover they will have to stand-by for a preferred flight
and hope their name is called. Confirmed Flight Change, American's
newest service enhancement, offers customers greater assurance that
they can get home or go on to the next leg of their trip, all
without the uncertainty of wondering whether they'll get on an
earlier or later flight that day. With American's Confirmed Flight
Change, travelers can confirm a seat on an alternate flight the
same day, within three hours of scheduled departure time of the
alternate flight. Seats will be confirmed for just $25 if space is
available. "We know that travelers' plans frequently change, but
with Confirmed Flight Change, they won't have to anxiously wait at
the airport, hoping for an open seat. Instead, they'll know they
have a confirmed seat and be on their way -- and all for about the
price of dinner," said Dan Garton, American's Executive Vice
President of Marketing. Customers may make changes by phone via
American Airlines reservation specialists, at the airport ticket
counter, or on self-service machines up to 30 minutes before their
flight. Nearly half of passengers who responded to an American
Airlines survey said that having the ability to make alternate
flight arrangements at a self-service machine is essential.
American will continue to offer free standby for passengers who
elect not to take advantage of the new Confirmed Flight Change
option, or for flights that are booked too full to be confirmed in
advance. For more information, visit http://www.aa.com/selfservice
. DATASOURCE: American Airlines CONTACT: Billy Sanez, Corporate
Communications of American Airlines, +1-817-967-1577, or Web site:
http://www.aa.com/ http://www.aa.com/selfservice
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