Kofax Acquires Aia Holding BV
March 02 2015 - 7:30AM
Business Wire
Transaction Adds Customer Communications
Management Software Capabilities to Kofax's Smart Process
Applications
Kofax® Limited (NASDAQ and LSE:KFX), a leading provider of smart
process applications that simplify and transform the First Mile™ of
customer engagements, today announced it has acquired Aia Holding
BV, a provider of customer communications management (CCM)
software.
Aia’s CCM software helps organizations manage interactive and ad
hoc customer correspondence both electronically and on paper,
enabling them to address evolving needs faster and increase the
effectiveness of their customer communications. The user-friendly,
flexible and agile platform leverages data from other business
applications, enabling organizations to create personalized,
customer-driven letters, contracts and other documents with minimal
IT effort. Aia software is in use at more than 400 customer focused
organizations across the globe, including ABN Amro, Allianz, Legal
& General and LeasePlan.
Aia’s CCM software will be seamlessly integrated with Kofax
TotalAgility® and continue to be offered on a standalone basis. The
addition of CCM to TotalAgility’s capture, process management,
information integration, analytics, e-signature and mobile
capabilities will significantly strengthen the value of Kofax’s
smart process applications and their competitive differentiation
and advantage.
Forrester Research reported: "For years CCM has been pegged as a
back-office operation that produces statements and bills. Now,
customer experience demands have thrust CCM into a major software
category supporting the growing and diverse content that
enterprises must assemble and deliver to customers." 1
Gartner estimates that CCM software was a $910 million market in
2014 and expected to grow at a compound annual growth rate of 11%
to $1.2 billion in 2017. Gartner attributes this growth to be
driven by customer communications going digital, contextualized and
consumed on demand via multiple channels, including the Web, mobile
devices and social media. The research also highlighted a shift
from in-house-developed CCM solutions to packaged apps as part of a
strategy for customer experience management and digital
marketing.
Aia’s CCM software has also been recognized by both leading
independent research firms:
- The Forrester Wave™: Document Output
For Customer Communications Management, Q1 2014, published in
January 2014, noted Aia as a “Strong Performer” and noted that it
“has improved capabilities in a number of areas and now has the
strongest overall leverage of SharePoint particularly with
Microsoft Dynamics integration.1
- The Gartner Magic Quadrant for Customer
Communications Management, published in November 2014, positioned
Aia in the “Visionary” quadrant for its forward thinking and
technical focus.2
Reynolds C. Bish, Chief Executive Officer of Kofax, said: "The
acquisition of Aia is a natural step forward in realizing our
strategic vision for smart process applications. The need for a
comprehensive, end-to-end customer engagement platform that handles
content from any channel or device anywhere is becoming ubiquitous
and urgent. Adding CCM to the award-winning Kofax TotalAgility
platform will let organizations offer an even more compelling
experience to their customers in the business critical First Mile.
We’re very excited to welcome Aia to the Kofax family."
Kofax acquired all of Aia’s stock for total consideration of
$19.5 million in cash. Of this amount, $16.6 million was paid as of
the closing of the transaction on February 27, 2015, $1.4 will be
paid one year from closing and $1.5 million will be paid 18 months
from closing, with said amounts subject to certain indemnification
terms and conditions. The Company expects to complete the full
integration of Aia by the end of its fiscal year on June 30,
2015.
Aia was a privately held company headquartered in Nijmegen, The
Netherlands with approximately 70 employees. Its unaudited
financial statements for the fiscal year ended October 31, 2014
reported revenues of $8.9 million, of which 26% arose from software
licenses, 29% from maintenance services, and 45% from professional
services, an adjusted EBITDA of $1.6 million and gross assets of
$4.2 million including $1.9 million in cash. The principal
shareholders are: Paul Dirven, Chairman of the Board - age 51, Leon
Pillich, Senior Vice President, Business Development - age 45,
Jeroen Huinink, CTO - age 42, and Tim van Hugte, Senior Vice
President, Sales & Delivery - age 52. Aside from Dirven, the
management team as well as other Aia employees will remain as
employees for the immediate future.
About Kofax
Kofax is a leading provider of smart process applications that
simplify and transform the First Mile™ of customer engagement.
Success in the First Mile can dramatically improve the customer
experience, greatly reduce operating costs and increase
competitiveness, growth and profitability. Kofax software and
solutions provide a rapid return on investment to more than 20,000
customers in financial services, insurance, government, healthcare,
supply chain, business process outsourcing and other markets. Kofax
delivers these through its direct sales and service organization,
and a global network of more than 800 authorized partners in more
than 75 countries throughout the Americas, EMEA and Asia Pacific.
For more information, visit kofax.com.
© 2015 Kofax Limited. Kofax and TotalAgility are registered
trademarks and First Mile is a trademark of Kofax Limited.
Source: Kofax
1 The Forrester Wave™: Document Output For Customer
Communications Management, Q1, 2014, Craig Le Clair, Alex Cullen
and Julian Keenan, January 8, 2014, Forrester Research2 Magic
Quadrant for Customer Communications Management Software, Karen M.
Shegda, Kenneth Chin, Pete Basiliere, November 25, 2014, Gartner,
Inc.
Kofax LimitedLaura Brandlin, +1 949-783-1545Director,
Communicationslaura.brandlin@kofax.comorMKR Group Inc.Todd Kehrli,
+1 323-468-2300kfx@mkr-group.com
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