Vocalis Group PLC - Re Malaysian Order
July 22 1998 - 6:24AM
UK Regulatory
RNS No 6570e
VOCALIS GROUP PLC
22nd July 1998
VOCALIS ANNOUNCES FURTHER SUCCESS FOR SPEECHTEL IN MALAYSIA
Vocalis Group plc, the Cambridge UK based speech recognition
telephony company announces today a further order for
SPEECHtel., its intelligent network peripheral platform and
products. Combined with Ericssons Network IntelligenceT,
SPEECHtel already provides an automated public directory
enquiries and assistance service for Telekom Malaysia that
has been operational since 1996.
The phenomenal success of the Malaysia service means that
the original capacity provided has already been exceeded.
Further capacity has been ordered from Ericsson by Telekom
Malaysia, with a contract value to Vocalis of GBP 450,000.
Vocalis will also install the latest version of SpeechWareT,
its world leading speech recognition technology which
enables natural interactions between the customer and the
service using the spoken user interface, Vocalis SUIT.
Vocalis has OEM agreements in place with the two major
network divisions of Ericsson - Infocom Systems for fixed
wire and Radio Systems for mobile networks - under which
Vocalis continues to provide Ericsson worldwide, including
all of its divisions and affiliates, with speech recognition
solutions. Through these agreements, proven products and
applications are delivered now to world leading public
telephone network operators.
"This order for Telekom Malaysia, a major network operator,
is another endorsement of Vocalis' strategy to exploit
intelligent network opportunities in partnership with
Ericsson." said Charles Halle, CEO of Vocalis. He added
"The initial installation with Telekom Malaysia is an
unqualified success and this additional order confirms their
high level of satisfaction with our speech driven network
based services."
Using SPEECHtel platforms running SpeechWare recognition
technology, Vocalis provides world leading Interactive Voice
Response capability within intelligent network solutions.
This emphasis on placing speech recognition capability in
the network provides telephone network operators with the
ability to maintain customer loyalty and reduce churn,
independent of the telephone handsets chosen by the
customers. It also provides the opportunity to integrate a
range of applications and provide tailored customer
packages.
Jonathan Hart, Sales Director at Vocalis commented, "After
an intense period of experimentation and market analysis, we
are confident that the foreseeable future for truly
intelligent voice based telephony services lies firmly
within networks. Today's demand for sophisticated
applications using speech recognition means that server
based computing power is essential. Server based systems
allow our telephony applications to perform speech
recognition that offers exceptional levels of accuracy while
maintaining natural conversational dialogues."
Reduced processing capability within cellular telephones and
other handheld devices can be used successfully for limited
tasks - such as recognising words like "yes, no, repeat" or
a handful of personal number entries when spoken by one
regular user. However, the massive amount of computing
power that can be devoted to speech recognition in a network
server based solution enables truly natural transactions to
take place in applications available to the public such as
directory assistance, collect call and person to person
calling. Coupled with the ability to rapidly develop and
make changes to established operational services, Vocalis is
confident that server based power clearly points to the
future of truly intelligent speech driven services being
implemented within the heart of intelligent networks, using
solutions such as SPEECHtel.
Network Intelligence is a trademark of Telefonaktiebolaget
LM Ericsson
SPEECHtel, SpeechWare and SUI are trademarks of Vocalis Ltd
About Vocalis
Vocalis Group plc builds a range of voice activated
telephony products for telephone network service providers
and corporate clients worldwide. Vocalis has a proprietary
speech recognition technology, SpeechWare, and user
interface, SUIT, which helps businesses and people stay in
touch, naturally.
Products include SPEECHtel, a family of voice activated
service applications, such as voice dialling and directory
assistance, for fixed and mobile telephone operators.
Vocalis' products also include the Business Applications
Platform, which offers customised solutions for corporate
businesses and Operetta, a voice activated auto attendant.
Vocalis was formed in 1993 and has been trading on the
London Stock Exchange since July 1996.
The Vocalis Website is at http://www.vocalis.com.
Vocalis, the Vocalis logo, SPEECHtel, SpeechWare, SUI and
Operetta are trademarks of Vocalis Ltd.
For further information: -
Tom Moriarty
Tavistock Communications Limited
Tel: 0171 600 2288
Jonathan Hart/ Philippa Buttle
Vocalis Group plc
Tel: 01223 846177
Fax: 01223 846178
Email: philippa.buttle@vocalis.com
enquiries@vocalis.com
END
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