Red Lightning hires new Vice
President of Field Innovation Sam
Brewer to address key challenges and develop new
innovations
ADDISON,
Ill., May 14, 2024 /PRNewswire-PRWeb/ -- Parts
Town Unlimited, the parent company of Parts Town, the
technology innovator and market-leading distributor of original
equipment manufacturer (OEM) foodservice equipment parts, today
announced new investments in its Red
Lightning division to advance field innovations that support
service technicians. As part of Red
Lightning's expansion, Sam
Brewer has been hired as "Building the Field of Dreams" (aka
Vice President of Field Innovation) to enhance and expand its
innovation efforts in this area.
Brewer joins Red Lightning with a
background in innovation across leadership roles at Chick-fil-A and
Miso Robotics, including experience leveraging AI tools to support
technician's specific needs – a mission that will be continued at
Parts Town and accelerated through Red
Lightning's resources. He will lead the team as they
continue to build on Parts Town's investment in new field
innovation tools for technicians, dispatchers, and parts
procurement specialists.
"Sam's unwavering commitment to supporting service technicians
will enable Red Lightning to
continue enhancing its position as an industry-leading resource to
service companies across their entire operation," said Emanuela Delgado, Red
Lightning's SVP of The Revolution (aka Growth &
Innovation). "By continuing to invest in our field service
innovations, Red Lightning will play
a critical role in increasing first-time fix rates and getting
parts faster, enabling greater efficiencies and cost savings for
service companies."
Parts Town's Red Lightning team
is dedicated to releasing new tools for service professionals. Most
recently, the division released PartPredictor, an industry-first
digital tool that utilizes the power of real-world data from
millions of successful technician repairs and AI to identify the
OEM parts most frequently used to fix equipment. In November 2023, Red
Lightning unveiled its Same Day Delivery offering, designed
to provide customers with lightning-fast order fulfillment. The
service aims for delivery within two hours or less from the time of
order placement for eligible items within a 20-mile radius of local
service companies and distributors that are part of its Parts in
Town network.
"Service technicians are the unsung heroes who help keep
critical equipment up and running and Red
Lightning is proud to offer field solutions that make their
jobs easier with improved efficiency and accuracy" said Brewer. "I
am thrilled to be joining an organization that shares my core
values and passion for innovation that will advance the work of our
invaluable technicians in the field."
About Parts Town Unlimited
Parts Town Unlimited is the global leader in high-tech
distribution of mission-critical equipment replacement parts and
related products and services for the foodservice, residential
appliance and HVAC industries. Guided by its core values of Safety,
Integrity, Community, Passion, Courage, and Innovation, Parts Town
Unlimited delivers infinite possibilities, unlimited potential, and
boundless innovation with a focus on people, innovation, and
long-term partnerships. Parts Town Unlimited is an organization
without limits, led by dreamers who continuously grow and bring
value to our partners and amazing opportunities to our team members
around the globe.
About Parts Town
Parts Town is the leading, technology innovation-driven
distributor of genuine OEM (original equipment manufacturer)
foodservice, residential appliance and HVAC equipment repair parts.
When there's a hiccup with any piece of equipment, Parts Town is
ready to jump in and help with the most in-stock parts on the
planet, innovative technology, and an unmatched customer
experience. Customized solutions benefit equipment service
technicians of all kinds, as well as chain and independent
restaurants, schools, health care facilities and hospitality
providers.
By partnering with the top manufacturers of foodservice,
residential appliance and HVAC replacement parts, Parts Town
improves the supply chain, increases sales of genuine OEM parts and
keeps every customer's business running like clockwork. Parts Town
also partners with equipment and supplies dealers of all sizes to
offer a one-stop-shop through its Parts In Town marketplace.
For more information, visit https://www.partstown.com/.
About Red Lightning
A division of Parts Town Unlimited, Red
Lightning focuses solely on innovation to support the
foodservice industry and beyond. With a mission to "boldly strike
at lightning speed to deliver game-changing innovation and
technology," Red Lightning serves to
accelerate the pace of innovation. Most recently, the company
launched the parts identification tool, PartPredictor and last mile
delivery solution, Same Day Delivery.
For more information, visit
https://www.partstown.com/innovations.
Media Contact
Katie Whorton, Parts Town
Unlimited, 1 4045699901, katie.whorton@finnpartners.com,
partstown.com
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SOURCE Parts Town Unlimited