Collaborating with Goldman Sachs to
Incorporate Customer Insights across Equity Research and Investment
Banking Units
DALLAS, May 22, 2024
/PRNewswire/ -- HundredX, Inc., a unique customer insights and
strategy development firm, today announced the launch of the
HundredX GO Score™, a predictive growth metric available on
thousands of brands across 80+ industries. The score for each brand
provides an independent and unfiltered early read into shifts in
customer purchasing behavior, sales growth, and relative market
performance. The HundredX GO Score is updated monthly based on
evolving customer feedback to assess future business momentum in
real-time.
The formulation of the HundredX GO Score resulted from one of
the largest multi-year studies of its kind, which analyzed over 13
million pieces of unaided customer feedback on businesses
representing the majority of the US economy. Rob
Pace, HundredX founder & CEO, explained, "While we
intuitively know there is a tie between customer outcomes and
financial outlook, until now there has been limited progress
connecting those dots in an actionable way. The HundredX GO
Score provides that clearer linkage, which is critical given the
accelerating change in business."
Jim Covello, Partner and Head of
Global Equity Research at Goldman Sachs, commented, "We are excited
to have already begun integrating HundredX customer-sourced
insights into our investment research products to better serve and
advise our clients." Goldman Sachs Investment Bankers will
leverage HundredX to help clients gain insights on market dynamics
and opportunities.
Charles "Chuck" Schwab, discount brokerage pioneer and early
HundredX investor, added, "Most of the big misses in business
result from failing to walk in your customers' shoes and
competitive blind spots. For CEOs, Boards of Directors, and
investors to now have a high-quality and independent
customer-driven metric that connects to future results is a
significant strategic development for corporate America."
Important takeaways from the multi-year study that led to the
development of the HundredX GO Score included:
- Changes in customers' future purchasing intent proved to be a
superior lead indicator of sales growth trends versus CSAT or
NPS® based metrics.
- When a material change occurred within the HundredX data
for a given business, it was an important signal of sales and stock
price performance 2-3 quarters into the future.
The HundredX GO Score is Powered by an Ethically Sourced
Dataset:
The HundredX GO Score will be available on-demand
to executives, investors, and advisors. The score is powered by
real-time customer feedback across 10 sectors including automotive
& transportation, consumer products, financial services,
healthcare, media & entertainment, non-profits, restaurants
& food delivery, retail, travel, and technology.
The HundredX GO Score enhances an extensive suite of insights
products developed by the Company that reveal the strategies to
maximize future performance based on listening to actual
customers.
To encourage everyday consumers to provide feedback on the
brands they use, HundredX has developed a unique and proprietary
"data for good" model where it makes a payment to a nonprofit or
other cause-based organization for every piece of qualifying
feedback received. Unlike traditional surveys, consumers select the
brands they have used in the past six months and share whether and
why they expect to buy more or less in the future. To
date, HundredX has provided over $20
million to more than 1,300 highly diverse organizations
through its HundredX Causes™ programs.
About HundredX: HundredX is a mission-based customer
insights and strategy development company. HundredX
proprietary insights are developed by listening to actual customers
and then creating a clearer connection between their feedback and
the future financial outlook for businesses. Clients
utilize HundredX insights to identify future trends and
opportunities, understand customer and competitive dynamics, and
reduce blind spots. HundredX has sourced over 13 million pieces of
customer feedback on over 3,000 brands through its innovative
HundredX Causes programs.
For more information on HundredX please visit HundredX.com.
For more information on the HundredX GO Score please contact
GOScore@hundredx.com.
HundredX®, HundredX GO Score™, and HundredX Causes™ are
trademarks of HundredX, Inc. NPS® is a registered trademark of Bain
& Company, Inc., NICE Systems, Inc., and Fred Reichheld. HundredX is not an investment
adviser, and nothing in any HundredX product constitutes
professional or investment advice on the part of HundredX.
Media contact: press@hundredx.com
View original content to download
multimedia:https://www.prnewswire.com/news-releases/hundredx-inc-announces-new-crowd-sourced-growth-outlook-score-hundredx-go-score-to-better-predict-future-business-performance-versus-csat-and-nps-302152273.html
SOURCE HundredX