Everest Group's PEAK Matrix® research recognizes ReSource Pro as
#1 in market impact amid rapid growth & transformation
NEW
YORK, May 22, 2024 /PRNewswire-PRWeb/ --
ReSource Pro, a leading strategic operations partner to insurance
organizations, has been recognized by the 2024 Everest Group
PEAK Matrix® Assessment as the highest leader for market
impact, a position that considers market adoption, portfolio mix,
and value delivered.
One of the leading BPO research firms, Everest Group publishes
their PEAK Matrix® Assessment annually to identify 15 leading
service providers as Leaders, Major
Contenders, and Aspirants in a market. Their analysis
focuses on the overall growth, vision, and the capabilities of each
business – those ranking as Leaders utilize forward thinking
investments and a broad scope of services. For ReSource Pro, many
of these investments and services are tailored to emerging and
domain-specific challenges to insurance, like those related to
technology transformation.
"The services market in insurance has evolved – we are moving
beyond traditional services to develop and deliver a strategic
operations platform that enables our clients' sustained profitable
growth. This requires that we bring the acumen to transform core
processes with technology and people efficiencies. We are honored
to have been recognized as one of the top players in the insurance
intermediary market and are committed to delivering both near and
long-term value and innovation to our clients", said Dan Epstein, CEO of ReSource Pro.
"Intermediaries are progressively seeking support from service
providers to overcome their mounting operational expenses. ReSource
Pro, being the dominant BPS provider for intermediaries, has
observed significant traction. With a range of intermediary-focused
solutions, multiple product lines, and inorganic growth, Resource
Pro has established its position as an optimal provider within the
intermediary segment," says Sahil
Chaudhary, Practice Director, Everest Group. "Furthermore,
ReSource Pro has also enhanced its SaaS and other technological
capabilities, emerging as a Leader in Everest Group's Insurance
Intermediaries Services PEAK Matrix Assessment 2024."
For ReSource Pro, key indicators that led to its recognition as
a leader by Everest Group included the largest market share of the
15 analyzed companies, and the largest year-over-year revenue
growth in North America. This is
in part due to ReSource Pro's growth strategy, which includes a
focus on technology transformation – a major challenge for those in
the industry, especially amid emerging AI tools. To respond to this
challenge, 37% of ReSource Pro's technology spend is reinvested in
innovation for its clients.
For more information about Everest Group's PEAK Matrix® 2024
assessment, click here.
About ReSource Pro
Focused exclusively on the insurance industry, ReSource Pro is a
trusted strategic operations partner to insurance organizations
seeking to achieve peak performance. With a global team of more
than 9,000 employees, ReSource Pro operates at the critical
intersection of people, process, technology and data to serve more
than 1,000 clients across the carrier, broker and MGA segments –
consistently earning a +95% client retention rate for over a
decade. It offers expert advisory services, proven business process
management optimization and transformative data and technology
solutions. It was recognized in 2023 by Inc. 5000 as one of the
fastest growing companies in the US and has earned this honor 14
times since 2009.
Media Contact
Jared
Kreiner, ReSource Pro, 917-291-1962,
jared_kreiner@resourcepro.com
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SOURCE ReSource Pro