Powerful new AI-driven tools empower business
owners to maximize leverage of XOi's industry-leading jobsite and
equipment data
NASHVILLE, Tenn., June 20,
2024 /PRNewswire/ -- XOi, a leading provider of
technician-focused technology solutions for commercial and
residential field service companies, announces the launch of
Premium Insights and XOi Advisor; tools that leverage XOi's
industry-leading catalog of jobsite data, providing field service
FSPs, Distributors, and OEMs with insights on how to maximize asset
knowledge and performance throughout the equipment lifecycle.
The new tools utilize artificial intelligence and the deepest
data set in the HVAC field service industry to deliver
unprecedented actionable insights that help stakeholders and
decision-makers understand how to maximize efficient uptime,
identify potential revenue, and drive productivity and growth.
"For more than a decade, our passion for empowering technicians
has driven us to build the most comprehensive repository of
equipment and jobsite data available," said Aaron Salow, founder and CEO of XOi."We're
allowing every stakeholder in the field service ecosystem to fully
engage and activate that data to have granular, real-time insights
that they can immediately employ to evolve and elevate their
business. These tools will empower the industry in ways we've never
experienced before."
The new Premium Insights and Advisor tools are powered to pull
mechanical data from any customer dataset — whether it be captured
in XOi, FSM, or other customer management tool — clean and enrich
the dataset with 50+ additional data points such as refrigerant
types, heat types, and filter size; and, with the use of AI
reporting, produce a clear, actionable deliverable that provides
the intelligence to unlock new, highly strategic, repeatable, and
monetizable applications such as:
- Tracking regulations and compliance.
- Proactively planning the purchase of parts and material
inventory.
- Preparing for staffing needs.
- Identifying gaps in technician training.
- Aligning technician skill sets with how efficiently assets are
performing.
- Managing equipment lifecycle and proactively capital planning
for companies focused on decarbonization, electrification, and ESG
reporting.
XOi's new enhancements equip technicians, contractors,
manufacturers, suppliers, and end customers with a single
authoritative technology solution for the entire lifecycle of
equipment, from installation to maintenance, repair and
replacement.
"Consistent, accurate, and comprehensive data collection from
the jobsite is critical for any technology tool to have a real
impact in the field service industry," said Aaron Salow, founder and CEO of XOi. "With our
new enhancements, business owners now have a platform to take all
of their organically collected, unstructured data, and turn it into
organized, actionable insights. The Premium Insights and Advisor
tools will help business owners centralize, understand and leverage
the data technicians are continually compiling on the job. These
product enhancements separate our customers from their competitors,
and give them a specific technology advantage."
As users of the Premium Insights tool since its inception, we've
seen a number of positive effects in our business," said
Joe Lang, VP of Service Technology
and Innovation at Comfort Systems USA. "XOi has consolidated numerous mechanical
data points and has made it so we're able to effectively use data
to identify end of life opportunities for our customers. We're not
only identifying more opportunities for revenue, we're helping our
sales team create data-backed partnerships with our customers."
"The ability to have a wealth of knowledge about our customer's
assets, simply by XOi enriching the data, allows the PremiStar team
to capitalize on valuable opportunities and price service
agreements more intelligently." said Mike
Harris, Senior Vice President at PremiStar. "With the
addition of XOi Advisor, these agreements and opportunities are
even more tactical to include a proactive approach to regulatory
compliance, sustainability, and parts ordering and
availability."
XOi provides field service contractors and their teams with the
premier tool for managing and leveraging data from current jobs as
well as historical projects, including powerful data collection,
virtual support and mentoring, and real, actionable insights. For
more information about XOi, visit https://xoi.io.
About XOi
XOi, the leading provider of technician-first technology for
commercial and residential field service companies, arms the field
service industry with a digital tool that connects people to
equipment. XOi technology is the hub in which every part of the
job—from the field to the office—connects to facilitate a
transparent experience for the OEM, contractor, technician, and
customer. XOi provides remote support, visual documentation,
training resources, asset and team management functions, a
comprehensive knowledge base, and immediate revenue-producing
insights leveraging data from current and historical projects.
Beyond this tool that manages efficiency, consistency, and
communication, XOi's goal is to create future-focused technology
that modernizes the field service industry as a whole and helps to
overcome the issues that threaten the livelihoods of the
hard-working people in the trades. For more information about XOi,
visit xoi.io.
MEDIA CONTACT:
Heather Ripley
Ripley PR
(865) 977-1973
hripley@ripleypr.com
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